Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 17, 2026
Guest UserOur stay was excellent, and we especially want to commend our butler, Xiao Jiang. From pre-arrival communication and meeting us at the scenic area ferry terminal, to planning our itinerary and arranging dining and boat tours during our stay, she was incredibly thorough and thoughtful throughout. She proactively anticipated our needs, even thoughtfully providing mosquito repellent. Her demeanor was warm and professional, and her service was attentive yet unobtrusive, making us feel truly welcomed in this water town. The hotel's architecture uniquely reflects silk culture, and the breakfast was delicious. Coupled with our butler's high-quality service, our trip was incredibly comfortable. We'll definitely choose Silk Hotel again on our next visit.
Show more
Price per night from:$357
Posted on Jul 15, 2026|Garden Queen Room
Guest User
Service:
The hotel's service is truly five-star. We were greeted by a staff member named Qingguo, who patiently escorted us from the parking lot back to the hotel and then thoroughly explained various touring strategies for Wuzhen.
Environment:
The hotel rooms are very spacious, and the hotel's gardens and pavilions are perfect for photos, so you don't have to go out and deal with crowds.
Dining:
For breakfast, the hotel offers two dining options, and we chose the one at 'Siyi'. The breakfast here is quite exquisite, what we'd call 'pretty food.' The interior environment is also very photogenic, so you can easily snap some pictures after your meal.
Show more
Price per night from:$129
Posted on Aug 23, 2026|Superior Queen Room
Guest UserThe hotel itself is a historic building, meticulously maintained, and perfectly aligned with the Wuzhen culture. It's a joy to explore, and while I couldn't post photos with people in them, it's truly beautiful! The staff were confident and natural in their descriptions when asked questions.
The hotel's restaurant is excellent, with delicious food. The included breakfast is portioned per person, but very generous, saving you the hassle of choosing.
I have three minor suggestions, which can be disregarded if not appropriate: 1. The shower pressure in my room was a bit low. 2. Given the hotel's excellent location, a 2 PM checkout would be perfect. I imagine many guests coming for a night tour of Wuzhen wouldn't check in so early. 3. The queue for the sculling boat was incredibly long (during a non-weekend in summer). Although it was included in the hotel package, I ended up skipping it. I would have preferred to tour the hotel's grand mansion instead. If the hotel could arrange someone to lead a guided tour and explain its history, I can't imagine how much more valuable that would be.
Show more
Price per night from:$129
Posted on Dec 27, 2025
203893****
I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.
Show more
Price per night from:$66
Posted on Jun 18, 2025|Vanilla Sky Double Bed Room
WenwenailvxingThis guesthouse boasts an ideal location, situated right next to Gate 2 of Wuzhen Xizha Scenic Area, just a few minutes' walk away. It's also conveniently close to prominent attractions like the permanent site of the World Internet Conference and the Internet Light Exhibition Center. For visitors planning to explore Xizha Scenic Area, this spot is incredibly convenient, saving a significant amount of time and effort.
**Pleasant Ambiance**
* The guesthouse maintains a consistently clean and tidy environment. Its interior design features a 'light luxury' style, offering a blend of simplicity and elegance.
* The rooms are exquisitely decorated, particularly the themed rooms, where unique ornaments, bedside lamps, and feature walls are thoughtfully chosen to create a warm and cozy atmosphere.
**Excellent Facilities**
* Room amenities are brand new and include 24-hour air conditioning, hot water, smart TVs, and private Wi-Fi, catering to all guest needs.
* A wide variety of room types are available, such as King, Twin, Family, and special King-size rooms. Some even come equipped with trendy electric chairs, ensuring there's an option for every group's preference.
**Attentive Service**
* The owner and staff provide warm and exceptionally thoughtful service, offering 24-hour hassle-free butler assistance. They also extend pick-up and drop-off services within the Wuzhen area, including transfers to/from the station, making guests feel truly valued.
* They are also very caring towards children, providing kid-friendly facilities and entertainment options, which significantly eases travel for families with little ones.
**Outstanding Dining**
* The guesthouse has a restaurant on its ground floor, serving authentic and delicious local Wuzhen specialty dishes at very reasonable prices.
* The surrounding area offers an extensive array of dining options, including numerous breakfast spots, bars, cafes, snack shops, and trendy 'Instagrammable' restaurants.
Show more
Price per night from:$27
Posted on Aug 24, 2026|Special Queen Room
Guest User
We chose this hotel when we took our kids to Wuzhen for a competition. The room was spacious and came with a fridge. The cleaning staff tidied up every day. It's also very close to Xizha, just a few minutes' walk away. We originally booked three nights online, and the kids loved Wuzhen and Wucun so much that they wanted to stay a couple more days after the competition. However, it was a Friday and Saturday, and with other competitions going on, the platform prices were already quite high. We asked the proprietress if she could give us a discount, and she was very accommodating, extending our stay for two nights at the same price we booked online. She's a kind and lovely person. We'll definitely stay here again when we come for the competition next year! I forgot to take photos of the hotel, though, so here are a few pictures of Wuzhen and Wucun instead.
Show more
Price per night from:$27
Posted on Mar 9, 2026
Juliettpy
The Shuixiang Youth Hostel was under maintenance, so we received a complimentary upgrade to a Balcony King Room at Zhenshui Resort Hotel. The hotel facilities seemed a bit dated, and the walls had some noticeable stains. The bathroom was also on the smaller side. However, our overall stay was very pleasant, and these minor points didn't significantly impact our experience. Given its location within the scenic area, this hotel is genuinely affordable and offers excellent value for money. Both the check-in and luggage transfer services were convenient and prompt. Breakfast could be swapped for Zaochake (from 7:30 to 9:30 AM). While the food itself was quite ordinary, it was a unique experience as you could watch a performance. We're very grateful for the free upgrade, which allowed us to enjoy the beautiful view from our balcony. Highly recommended.
Show more
Price per night from:$11
Posted on Jun 1, 2026
Tiantangniao1976The owner is an ex-serviceman who arranged everything for us, from food to accommodation and transportation, perfectly from the moment we arrived in Wuzhen. He even organized our transfers from Suzhou to Wuzhen and from Wuzhen to Hangzhou, which were cheaper than taking a taxi ourselves. He made sure to arrange a very comfortable car because we had elderly people with us. When you're in Wuzhen, just ask the owner about places to eat and getting around, and you'll be all set. His own restaurant serves delicious, freshly made dishes – no pre-cooked meals. He even gave us a souvenir when we checked out. I will definitely recommend this guesthouse to my friends; the owner's service is absolutely top-notch! 👍👍👍
Show more
Price per night from:$14
Posted on Sep 1, 2024
Guest User
I like living in Dongzha, it is quiet and comfortable, the air is good, the scenery is good, the location of the B&B is super good, not far from the entrance of Dongzha, the boss is very nice, pick us up, the B&B is very clean, the window is facing the river, sitting and drinking tea is very leisurely
Show more
Price per night from:$27
Posted on Sep 6, 2026|Garden Villa,1 King Bed
Anonymous UserMy friend and I booked Alila Wuzhen for our 10th anniversary, and it definitely exceeded my expectations. The hotel's design and layout are very serene and comfortable; as soon as you enter, you feel secluded, ready to begin your vacation.
The front desk staff, especially Ms. Kevin, provided incredibly thoughtful service. Any request we had was quickly addressed, making us feel right at home. A big thumbs up! 👍🏻 The service was top-notch. For instance, we brought two cakes for our anniversary, and the hotel thoughtfully helped us store them.
The Garden Villa room type is very spacious, with a large sofa, accommodating the needs of multiple guests, perfect for a dinner celebration or anniversary. They even thoughtfully provided a small cake and decorations.
Breakfast offered a rich variety, and you could order several à la carte items. I recommend the braised beef noodles and beef congee. Although there was a small incident with other guests, the hotel quickly and efficiently resolved it. A good hotel needs to be 'capable of handling issues' and 'responsible'.
I really loved the infinity pool, which offered views of egrets and wetlands, making me feel very relaxed and happy.
In the evening, the bar had a live band. The two performers were very professional. I absolutely loved their cover of 'Deadman' last night; it was so mesmerizing. Experiencing Alila at night in the bar had a unique charm.
The package included a travel photography service. I've experienced this at other hotels, but Alila's was arguably the best. The photographer, Mr. Li Junjie, was very professional. He gave natural guidance, avoiding stiff poses, and provided great emotional value, resulting in truly stunning photos. He spent over an hour shooting across multiple scenes and locations. Many thanks! We truly need more people who are so dedicated to their work in life.
There were also many cultural activities. The handicraft instructor was incredibly helpful, explaining each step in detail and with great patience.
Essentially, every staff member at Alila offered service with a smile. Their professionalism is very high. I'm also grateful to the aunt who came to make up our bed late at night, even though I don't know her name.
All of the above are reasons why I had such a wonderful experience. I will definitely come back.
Show more
Price per night from:$153