Hotels near Ferry Terminal, Batu Ampar

Unforgettable Anniversary Stay – Exceptional Service & Experience! We had the most amazing stay at the Marriott Batam to celebrate our wedding anniversary, and it truly exceeded all expectations! From the moment we arrived, the staff welcomed us with warmth and genuine hospitality. Their attention to detail and thoughtful gestures made our celebration extra special—including a complimentary anniversary cake that was such a sweet surprise! The hotel itself is stunning. We loved relaxing at the rooftop bar with its beautiful views, and the swimming pool was perfect for unwinding. Breakfast was another highlight—so many delicious options to choose from, catering to every taste. Every staff member we encountered was friendly, professional, and went out of their way to ensure we had the best experience. It’s rare to find service this outstanding. We’re already looking forward to our next visit. Thank you, Marriott Batam, for making our anniversary truly unforgettable!

I would like to extend my sincere appreciation for the wonderful service I received during my recent stay at Yello Hotel Harbour Bay Batam. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spotless, the facilities were excellent, and every request I made was handled with professionalism and genuine care. Special thanks to all your staff especially to your Front Office Mr Willy, Mr Vincent and Ms Ima for going above and beyond to ensure my comfort. It’s clear that all your teams efforts is committed to delivering outstanding hospitality. Not forgetting Mr Farhan, Mr Wafi and Mr Dicky who handles the breakfast area. Totally awesome ! They ensure that all guests cutleries are cleared away immediately from each table so that they can have a seamless and hearty breakfast. I will not hesitate to recommend Yello Hotel Harbour Bay Batam again to others and look forward to returning in the future. Thank you once again for a truly memorable experience. Sincerely, Haron Hussin In 24 Aug 2025, Out 26 Aug 2025 Room Number – 905

Everything was great. The staff were friendly, the location is excellent, and there are many food places and coffee shops nearby. The hotel also has a spa, which was a nice bonus.

Third stay here. Place is well located. Easy to walk around. Stayed on 9th floor this time round. Previously was 5th and 7th. Pillow still too hard and my neck hurts. First time trying their buffet breakfast. Good spread of food. Will be back.

Good place to stay in Batam, have alot of amenities all under Pacific. There's food court (i think open at evening-night only), swimming pool, gym (i think, didnt check it out), ”casino machines”, ktv, disco, massage, spa (for men only) all under 1 roof. Shopping wise it's 10-15mins ride away from big shopping malls. And likewise to Harbour Bay and Nagoya. seems to be really big but many areas are now empty. Recommend eating the breakfast at level 2 (rp120,000) instead of level 1 (rp100,000rp) buffet style. Room service is good. Generally clean but not for the fussy ones. Heater and aircon working. WiFi could be better but it's still good. Some cons: My balcony room view is facing some water tank and its not the nicest view. Some of the facilities seems rundown: fridge not really cold, water tap sometimes leaking. The balcony door is unable to lock. Make sure you don't leave any valuables lying around, though I doubt people could climb in without endangering their lives. No shaving kit provided. There's no convenient store in the hotel, nearest one is 5 mins walk outside the hotel. Overall a pleasant stay and generally safe, not a bad experience, nothing lost or stolen. Would stay again if I'm visiting again. Recommended.

The location is very near to Harbour bay ferry terminal, car ride is like less than 5min. Very ideal for those travel via Harbour Bay ferry terminal. On one glance , as a local brand hotel, it looks decent, looks like a resort style hotel. While the hotel has amenities such as gym, pool, live pub, spa facilities, the room and breakfast falls short. Yes it provides a bathtub but the shower head is unadjustable, it does not provide facial cotton, only cotton buds, shower cap need to request…… the iron is the most basic iron, not steam iron where the clothes can iron better….. the pros is in the room, they provide a sofa couch and a movable coffee table. The breakfast is pretty average at best. They can’t do a proper soft boil egg, it’s either too hard or too raw, salad provided but no lettuce, salad dressing is very limited , hot food - nothing exactly nice, porridge is too gooey, their breakfast- nothing to shout about. Their service is very good though, the reception and the live egg station team has been very polite and friendly. Very good customer service from them. Room don’t seem too old though. Tried the Massage service at Wellness Center at ground level, price is very competitive and good massage skills. Overall, I saw it says it’s a 4* hotel. Facilities yes, but food standards and toilet I think more like 3 star hotel. if you don’t have budget and don’t mind basic breakfast and the toilet’s shower head, it’s quite ok to stay.

It's a mere 10 mins car ride from harbour bay ferry terminal. We booked 2 rooms and requested for connecting room, the beds in twin room were huge cos they combined 2 super single beds. Service was pretty good 8/10 for me, though some junior staff were not so experienced or conversant in english but they tried their best. Told 1 service staff that we were short of 1 set of cutlery, he nodded and went into the kitchen, came out but resumed with his usual duties. I wasnt sure if he understood or he forgot about my request but i approached another staff who quickly attended to our request. We stayed for 2 nights and both breakfast menu were the same. There werent much choice at the breakfast table given it is a 4-star hotel. I stayed during the vesak day long holiday weekend and surprisingly it wasnt as crowded as i expected, in fact tables are readily available when i went at 9.30am. Pool is small and the kids complained of pool residue when they showered. Ordered grab food and they will call to ask if we would prefer self collection or have it delivered to the room. Water pressure was low and i took double the time to shower. If u are not fussy with the water pressure, it's quite a nice place to stay.

Location is very good, at the heart of Harbour bay down town, very near to Harbour bay ferry terminal and shopping mall. The hotel very clean.

I had a pleasant experience from the start till the end of my stay here. The staff is very warm and friendly the room is comfortable and has good facilities, The only downside is my room don't have any windows and it makes the room feel abit stuffy, I would recommend this hotel to others 👍

Worth with the price