New World Shenyang Hotel is located in the most exciting part of the city – in an upscale entertainment, retail and dining district of Shenyang's Golden Corridor – with direct access to the K11 Art Mall, New World EXPO and Wulihe metro station (B1 Exit). It is just doorsteps from the Hun River and Shenshui Bay Park and a twenty-minute drive to Shenyang Taoxian International Airport and Shenyang's train stations. Dinning at New World Shenyang Hotel is truly unlike dining at any other hotel: from local street snacks to traditional delicacies, you can expect to indulge in rich, nutritious cuisine within a casual, relaxed environment. Yu Mansion is New World Shenyang Hotel‘s ode to China's various regional gastronomic cultures, serving authentic Northeastern cuisine and fresh seafood. New World Shenyang Hotel features 389 impeccably designed guestrooms and suites that are sleek, stylish and superbly comfortable with a splendid river, garden, or city vistas. Heated indoor swimming pool and dedicated workout zones for core, balance, cardio, barre and boxing restoring guests' physical and mental well-being.Situated in the city center, New World Shenyang Hotel is the ideal setting for corporate events, conferences, or private events. Guests can convene, celebrate and commemorate in the contemporary 1,248-square-meter (13,433-square-foot) pillar-free Grand Hall with its capacity for more than 1,100 guests. Expansive windows fill the spaces with natural light while providing uninterrupted views of the Shenyang Grand Theatre and beyond. Gather and Recharge Zone is the place to foster more collaboration of productivity.Located on the third floor, The Connect is a new co-working hub for creators and innovators to meet, exchange ideas and drive culture forward. New World Shenyang Hotel is a Lifestyle Experience born from Rosewood Hotels & Resorts guiding philosophy, A Sense of Place.
"Let me start with the positives. The hotel environment is excellent, very close to the subway station, and the room view is great. The swimming pool and fitness area are fantastic. The front desk staff and service personnel were all very good and responsive. The robot room service was also very convenient.
Now for the downsides. For a hotel at this price point, the bathroom amenities are really subpar, significantly worse than comparable hotels. Secondly, during both nights of our stay, we encountered wedding rooms on our floor. The front desk did not inform us upon check-in if we minded being on the same floor as wedding parties. In the morning, relatives of the wedding party staying in a nearby room kept opening and closing their door, creating a lot of noise. When I reported this to customer service, the hotel manager who responded actually questioned my feedback, telling me the wedding room was 'a certain distance' from mine. He used the most polite tone to say the most disrespectful things, which made me very uncomfortable. After learning there would be another wedding party on the second night, they offered to move us to a different floor. Ultimately, they resolved the issue of noise on the second night by moving the wedding party to a different floor. However, regarding the disturbance to our rest on the first night, all I got was a 'sorry.' Moreover, the security guards downstairs did nothing about the wedding car convoy; they occupied two lanes for a long time, preventing our pre-booked vehicle from entering. We had to walk to the intersection ourselves.
In summary, for the same price point, I would not highly recommend this hotel, because at this price, hotels are all about the details and service."