Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 7, 2026
lilac_lpThis was the most satisfying hotel of our trip. The privacy and Chinese aesthetic style were perfect. The welcome drinks and breakfast were excellent. The complimentary boat ride and art gallery visits really made our itinerary hassle-free. A special shout-out to our butler, Xiao Zhong, who was incredibly thoughtful and attentive, from pre-arrival communication and transfer arrangements to tour suggestions, attraction introductions, and even restaurant bookings. Thumbs up!
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Price per night from:$359
Posted on Oct 8, 2026|Jintang Mansion Courtyard Standard Room
Anonymous UserThe hotel boasts a prime location right in the heart of the Xizha Scenic Area. It's a beautifully renovated heritage house with a wonderful vintage charm. It offers a tranquil escape amidst the hustle and bustle—a single wooden door separates you from the crowds outside, making it feel like two completely different worlds. The service was impeccable; the butler met us at the parking lot to guide the way, and taking the traditional sculling boat in and out of the scenic area made for a fantastic experience. The room was clean and tidy, featuring a cozy little courtyard on the ground floor, though it was a slight shame there weren't a couple of chairs to sit on. Breakfast was semi-buffet style, which I really enjoyed; the main dishes were made-to-order, and both the presentation and quality were exquisite. Highly recommend the yellow croaker noodles—the side dishes were delicious as well.
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Price per night from:$297
Posted on Oct 19, 2026|Garden Queen Room
Guest UserFacilities: Complete toiletries are provided, no need to bring your own.
Cleanliness: Excellent. I'm the kind of person who always brings a travel sleep sack, but I ended up not needing it at all.
Environment: Located right inside the scenic area. Open the window and you're greeted with stunning views—every shot looks like a blockbuster.
Service: The young butler was so gentle and enthusiastic. As soon as we arrived, he patiently and thoroughly explained the entire tour route of the scenic area. I've never experienced service quite like this, and it definitely deserves a big thumbs up 👍🏻. Thanks to his briefing in advance, it saved us a lot of backtracking and wasted time. Absolutely fantastic! Well worth another visit!
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Price per night from:$130
Posted on Sep 6, 2026|1 King Suite
Gaohemeizi
This time, I stayed at the Hualuxe Hotel with my family, and the overall experience was absolutely perfect. I must commend Peyton at the front desk and the entire team! From the moment we checked in, Peyton demonstrated extreme professionalism and a friendly demeanor. She noticed we had a child with us and proactively informed us that a playpen had already been set up in the room, along with children's toiletries and cartoon slippers, all prepared. These small details, though seemingly minor, made us feel incredibly reassured as parents traveling with a child, truly experiencing the hotel's meticulous care for family guests.
The room was spacious and bright, with a cozy layout. The bedding was soft and comfortable, offering panoramic views of the city outside. The soundproofing was also excellent, ensuring everyone in the family had a good night's sleep. The hotel's dining was equally satisfying; the breakfast offered a rich selection of Chinese and Western dishes, with the freshly made noodle station and dim sum being particularly popular. The dinner buffet featured fresh seafood and exquisite desserts, making the children happy. The swimming pool environment was clean, with a constant water temperature, and a few laps left us feeling refreshed.
It's safe to say that not only are the facilities top-notch, but more importantly, the service has a genuine warmth. Peyton's thoughtful arrangements saved us a lot of hassle and made this trip exceptionally easy and enjoyable. This five-star hotel truly puts its guests first and is highly recommended. The next time we visit this city, we will definitely choose to stay here again and will strongly recommend it to our friends.
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Price per night from:$68
Posted on Oct 27, 2026|Superior Queen Room
Anonymous UserWe had a truly wonderful stay! The service was exceptional, and all the staff were incredibly kind, attentive, and helpful.
As a vegetarian, I especially appreciated how much care they took to ensure that my breakfast was adapted to my dietary preferences. The breakfast itself was delicious and of high quality.
A special thank you to our butler, Xiaoyi, who took such care of us from the moment we arrived until our departure. She was extremely polite, thoughtful, and always ready to help. We stayed in touch throughout our visit, and she was always one step ahead, checking in with us and making sure everything was perfectly arranged.
Our room was very cozy, comfortable, and equipped with everything we needed for our stay. We also really enjoyed spending time exploring the hotel complex and having dinner at its restaurant.
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Price per night from:$130
Posted on May 21, 2026
XiaozhidetianpinrijiI booked a family-themed hotel room, but when I arrived, I felt the hotel's style didn't really match the family theme I was expecting. It felt too empty and spacious. The lobby was very tall and old, with no real character or features, which made me feel a bit uncomfortable. It definitely needs a renovation and upgrade. The service was pretty good; they responded promptly and quickly to all my requests. However, having to go downstairs to pick up fast food was a bit inconvenient. Walking downstairs at night, the hallway felt quite dark and quiet, almost a little creepy.
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Price per night from:$67
Posted on Oct 20, 2026|family room
Guest UserMy parents and I booked the Two-Bedroom Suite in Building 1. There's a small single room downstairs and a large suite upstairs, which is perfect for a family of three. We stayed in Room 417, which even has a waterfront balcony—so relaxing! Staff member Xiao Shi created a group chat even before we checked in and was always there to help with any questions. If we visit Wuzhen again, we will definitely choose Tong'an Hotel again.
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Price per night from:$96
Posted on Jun 18, 2025|Vanilla Sky Double Bed Room
WenwenailvxingThis guesthouse boasts an ideal location, situated right next to Gate 2 of Wuzhen Xizha Scenic Area, just a few minutes' walk away. It's also conveniently close to prominent attractions like the permanent site of the World Internet Conference and the Internet Light Exhibition Center. For visitors planning to explore Xizha Scenic Area, this spot is incredibly convenient, saving a significant amount of time and effort.
**Pleasant Ambiance**
* The guesthouse maintains a consistently clean and tidy environment. Its interior design features a 'light luxury' style, offering a blend of simplicity and elegance.
* The rooms are exquisitely decorated, particularly the themed rooms, where unique ornaments, bedside lamps, and feature walls are thoughtfully chosen to create a warm and cozy atmosphere.
**Excellent Facilities**
* Room amenities are brand new and include 24-hour air conditioning, hot water, smart TVs, and private Wi-Fi, catering to all guest needs.
* A wide variety of room types are available, such as King, Twin, Family, and special King-size rooms. Some even come equipped with trendy electric chairs, ensuring there's an option for every group's preference.
**Attentive Service**
* The owner and staff provide warm and exceptionally thoughtful service, offering 24-hour hassle-free butler assistance. They also extend pick-up and drop-off services within the Wuzhen area, including transfers to/from the station, making guests feel truly valued.
* They are also very caring towards children, providing kid-friendly facilities and entertainment options, which significantly eases travel for families with little ones.
**Outstanding Dining**
* The guesthouse has a restaurant on its ground floor, serving authentic and delicious local Wuzhen specialty dishes at very reasonable prices.
* The surrounding area offers an extensive array of dining options, including numerous breakfast spots, bars, cafes, snack shops, and trendy 'Instagrammable' restaurants.
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Price per night from:$23
Posted on Oct 20, 2026|Pillow Water Standard Room with Riverview
Guest UserIt feels a lot like staying in a cozy guesthouse, surrounded by the water, which was a lovely experience. The facilities are a bit dated, but people don't come here for the facilities anyway.
I especially want to praise the hotel service. From the moment we arrived at the tourist center, Xiao Shi helped us with our luggage, showed us the way, and introduced us to Wuzhen's attractions. Whenever we had questions or needs, the hotel responded very quickly. Overall, it was a wonderful stay.
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Price per night from:$82
Posted on Sep 1, 2024
Guest User
I like living in Dongzha, it is quiet and comfortable, the air is good, the scenery is good, the location of the B&B is super good, not far from the entrance of Dongzha, the boss is very nice, pick us up, the B&B is very clean, the window is facing the river, sitting and drinking tea is very leisurely
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Price per night from:$28