Renovated in 2023, the Yuehe Hotel offers both holiday makers and business travelers a pleasant stay in Jiaxing. The hotel is only 2km from Jiaxing Railway Station and 14km from Jiaxing Nanhu Airport, giving guests a number of convenient transportation options. Seeing Jiaxing's sights from this hotel is easy with Zhejiang Jiaxing Catholic Church, Meland Children's Indoor Amusement Park (Jiaxing Xuhui Plaza Branch) and Mosque all close by. In their spare time, guests can explore the hotel's surroundings. This Jiaxing hotel provides parking on site. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling with families.
"When I first checked into the room, I was quite excited. It was during the May Day holiday, and by using points, I only had to pay an additional 1195 RMB to stay in a 140㎡ grand suite. However, the greater the expectation, the greater the disappointment~
Parking was very convenient. Guests staying at the hotel could have their QR code scanned at the front desk for free parking [parking in Yuehe Ancient Town is quite difficult]~
The check-in process at the front desk was also smooth. We received our room cards, and a staff member helped us with our luggage and led us to our room. Perhaps this wasn't a popular room type, as the staff member initially led us in the wrong direction [he wasn't very familiar with the layout]~
Then, problems started to emerge:
1. This 'Near Moon Suite' is next to the bar street. It was already clear that this room type could be noisy, and earplugs were provided [which were completely useless]. The resonance of the sound system is not something a small pair of earplugs can fix. It wasn't until after midnight that the loud shouts finally subsided. Since it's facing the street, the wooden windows were preserved. Couldn't they have used a higher-grade broken bridge aluminum silent system for the inner casement windows? There was absolutely no soundproofing.
2. The room didn't even have a small refrigerator. On such a hot day, for a room at this price point, not having a refrigerator is unacceptable.
3. Both bathtubs had broken drains. There was no hot water for a long time. We contacted the front desk, a technician came to fix it, and finally, we had hot water. Since the drains were broken, they gave us two disposable bathtub liners. The technician said this wouldn't affect bathing and was even more hygienic.
4. There was only one bedside with an outlet, and it was a power strip fixed to the bedside later on, very close to the bed. Larger charging heads couldn't be plugged in. The person sleeping on the other side had to use their own power bank to charge their devices.
5. There were two or three phones in the room, but only one was working. The others didn't even make a beeping sound.
6. In the toilet, the chain connecting the flush button to the water tank was disconnected, so I had to manually connect it myself.
7. The water from the shower head was as tiny as teardrops. The best water flow in the entire room was from the sink faucet, which splashed everywhere.
There were so many complaints, I can't even list them all. Let's talk about the positives:
Early the next morning, breakfast started at 7 AM. During this time, you could wander around the inn. The unique江南 (Jiangnan) scenery was captured in my camera. There was no one around because tourists were either sleeping or in the restaurant. This was the best time to enjoy the view~"