Spa Hotels in Jiaxing

This hotel, built on the former site of Yida Silk Factory, is a sight to behold in itself. Tucked away in the heart of the town, it offers a serene and beautiful escape from the hustle and bustle. With the help of our lovely butler, check-in and check-out were incredibly smooth. Following video instructions, we arrived at the Wuzhen parking garage where our butler was already waiting for us, instantly easing any apprehension about visiting a new place for the first time. After entering the scenic area, we took a boat through the entirety of Wuzhen to reach the hotel, truly experiencing the unique charm of a Jiangnan water town from the water. The hotel's butler service truly lives up to its name; unlike many hotels with WeChat concierges who are often slow to respond, every request here was met with an immediate and efficient reply, which was incredibly warm and thoughtful. All in all, I highly recommend Yida as a five-star hotel in Wuzhen. It was definitely the highlight of our perfect trip to Wuzhen! My only regret is not asking for the name of our young, enthusiastic, and very helpful butler. I wish her all the best!

For our two-night stay in Wuzhen, we chose 'Jintang'. Upon arrival at the scenic area, we were greeted by the handsome and steady 'Xiao Fan' at the entrance. He arranged a sculling boat for us, which took us along the waterway directly to Jintang. Pushing open the two-story antique wooden doors, we were met with a striking combination of vermillion and emerald green. It was a perfect blend of the ancient and the modern. As I savored a cup of crimson hibiscus tea, Xiao Fan had already completed our check-in. He also set up our facial recognition for entering and exiting the scenic area. Xiao Fan then led us through the hall and around the landscape to our room. The room featured dark green wallpaper adorned with plum blossoms, complementing a vermillion bronze bed. With the tea snacks and afternoon tea on the table, accompanied by refreshing green tea, our three-day Wuzhen journey officially began. A big thank you to the thoughtful service from the lovely ladies and gentlemen at Jintang, and especially to Xiao Fan!

I’ve never written a review after a trip before, but this time I’ve decided to seriously review every hotel I've stayed in. This is to give future guests more reliable information, as choosing hotels was the most time-consuming and effort-intensive part of planning this trip. Guest reviews were crucial for my decision-making, so I hope to help others in the same way. This was by far the most satisfying hotel of my entire trip, exceeding my expectations and definitely worth the money. Before arrival, a butler contacted me to ask for my arrival time and waited for me in the parking lot. They guided me into the scenic area and even provided a boat service to the hotel, allowing me to enjoy the scenery along the way – a wonderful start to my stay. The hotel lobby was incredibly stylish, truly giving off the vibe of entering a grand, opulent estate. The views were also fantastic, and the service was beyond words. Check-in was handled entirely by the butler, while I simply relaxed and enjoyed some tea. Breakfast was a la carte, unlimited, with a wide variety of choices, and the quality was excellent; everything was exquisitely prepared with good ingredients. The room design was very thoughtful and considerate, and they even prepared foot bath water for me. The butler was always available to arrange anything I needed. The Dan Cha Fan restaurant directly opposite the hotel was also very good. With views right from the window, enjoying a meal there was a truly great experience. If you’re not concerned about budget and prioritize quality, you should definitely choose this hotel. Its location is also very convenient. All in all, this isn't just one of the best hotels from this trip, but one of the few truly satisfying hotels I’ve stayed in across many travels.

Firstly, the butler service truly won me over. From a service perspective, it's easily a 5-star plus experience, and considering the price, it felt like an incredible steal. The living environment is superb, giving you the feeling of staying in a prominent household from the Republic of China era. Waking up in the morning, I genuinely thought I had traveled back in time! The breakfast was absolutely fantastic, far exceeding what you'd expect in an ancient town. I'd say it's on par with, if not better than, many five-star hotels I've stayed in. You can literally approach your butler with almost any issue you encounter in Wuzhen – it's truly amazing.

The service was exceptional, from being picked up at the parking lot to the smooth check-in process at the hotel. After check-out, we were also driven back to the parking lot. The hotel is quiet and elegant, and the rooms are very spacious. Most other hotels within the scenic area are quite small, so I chose this one and wasn't disappointed. We could see the tributary from the balcony, and my child even chatted with the old man cleaning the river. Overall, the stay was fantastic. The only issue was the sticky, squeaking sound the disposable slippers made on the tiled floor, especially at night, which disturbed my family's sleep. I'm not sure if it was the slippers or the floor, perhaps the floor cleaner wasn't rinsed properly. Also, the morning dim sum experience was just average; there wasn't much good food, and it was hard to find a seat. I assume the hotel's breakfast would have been better.

My stay at Pullman Haining was absolutely fantastic this time around! ✨ The lobby boasts an elegant and grand design, with mustard yellow sofas complementing artistic floor tiles, giving it a truly stylish vibe. The restaurant's floor-to-ceiling windows offer stunning views of lush greenery, making for an incredible dining experience with amazing ambiance. The room details were also thoughtfully done; the toiletries were high-quality, and the towels were clean and soft. The floral arrangements in the public areas were exquisitely crafted, exuding sophistication everywhere you looked. The service was attentive and considerate, making for a truly comfortable stay. I highly recommend this place to anyone visiting Haining!

A fantastic staycation experience. The facilities were impeccable, both in terms of amenities and service. The gym, while compact, was surprisingly well-equipped, and even during peak hours, it wasn't overly crowded, making for a pleasant workout. Overall cleanliness was excellent. I noticed a slight stain on a pillow which was promptly replaced. Later, I accidentally spilled a blueberry drink late at night, and the staff were incredibly responsive in cleaning it up – a major plus! The surroundings were breathtaking, brimming with exquisite design. The central courtyard's pond and pavilion exuded a beautiful traditional Chinese aesthetic. The service was enthusiastic yet discreet, striking the perfect balance throughout our stay. I would definitely love to visit again!

The hotel's exterior looks much better than the interior. You can't fault the hotel for its location and design aesthetic. However, there's definitely room for improvement in terms of hardware maintenance and service. First, the switches and flooring in the room need better maintenance. During my stay, a switch malfunctioned, and I couldn't turn off the light. The floorboards creaked when walking at night, and the shower water pressure was too low. I even brought my own hairdryer after reading previous reviews. Second, regarding service, there was no communication call before check-in. I had to go to the front desk for everything. They didn't even mention the kids' club despite seeing I had children. The attached photo shows the air conditioner in the kids' club, and the filter is truly a sight to behold (in a bad way). Plus, the kids' club has no windows, so we left after a short while. I hope the hotel improves maintenance in this area. Overall, it's an unremarkable stay – not good, not bad. The environment is beautiful, and breakfast was average. There's definitely room for improvement in both hardware and service.

The room directly faced a construction site, and the view outside the window was very dusty. The toilet and shower were on par with what you'd find in a budget hotel. Soundproofing was very poor; I could hear the sound of someone playing on their phone next door while trying to sleep. We were given two rooms right in front of the elevators, which were noisy and disturbed our sleep. However, the hotel is very close to the entrance of Puyuan Ancient Town, making it convenient to enter and exit the scenic area.

We booked the Octonauts-themed family suite, and we were absolutely delighted with the room. The ceilings were high, and the layout was very well-thought-out. The three large plush toys on the sofa immediately caught our child's eye as soon as we walked in – they couldn't move! The room was very quiet, and the private hot spring on the balcony was a hit with the little one. The hotel's main hot spring is just downstairs, and guests can access it twice a day during their stay, plus one more time on check-out day. With restaurants and a cat café within the resort, our stay was incredibly comfortable and enjoyable! It would be even more perfect if the family suite included a complimentary breakfast for children.