The Amber Pure Hill Hotels & Resorts Jeju provides a great place for travelers to relax after a busy day. The Amber Pure Hill Hotels & Resorts Jeju is an ideal choice for travelers who want to take in the sights and sounds of Jeju City. The hotel offers easy access to Jeju International Airport, just 9km away. With multiple attractions nearby including Eorimok Valley, Cheonwangsa Temple and Jeju Loveland, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Jeju City hotel features parking on site. Our guests rate this hotel as one of the best hotels for cleanliness. For guests traveling with families, this hotel is consistently one of the most popular choices.
"Amenities: The hotel provides Bulgari White Tea toiletries (body lotion available upon request) and Dyson hair dryers (a big plus for those who care about this when traveling). The gym and sauna are well-equipped.
Room service is quite responsive and available in English, Chinese, and Korean. (Highly recommend room service if you want to eat at the hotel; the portions are very generous. Note that Stone Bar doesn't offer takeout boxes if you want to pack up leftovers).
Cleanliness: Both the room and the amenities were very clean and well-maintained.
Environment: As a resort hotel, the surrounding scenery and the artistic design of the facilities are excellent.
Service: The hotel front desk staff were incredibly thoughtful, detailed, and polite! Golf cart pickups were prompt, and meal service was good, with timely service responses. Once, the room light broke and couldn't be turned off. They immediately offered to move us to another room for the night and fix it the next day. Later, they informed us the light couldn't be repaired, but the front desk staff helped us move our luggage the following evening and apologized (with an explanation, a fruit plate, and a travel toiletry set). While such glitches are never ideal, the resolution was good. The hotel's internal communication is excellent (the front desk staff who moved our luggage and the one who apologized the next day were different people, but both were aware of the situation, unlike other hotels where you have to wait for the specific staff member on duty to get information).
OLIVE YOUNG Special Coupon: Travelers should note that both OY coupons can be used. After using one barcode, you can still use the second one; it's not limited to just one.
Summary: I might choose Amber again for my next vacation. Also, I recommend that friends planning a trip get an International Driving Permit (IDP) in advance, as the hotel is located halfway up Hallasan Mountain, making self-driving much more convenient. For Uber, you can move the icon to select your pick-up spot directly at your building.
(Remember to double-check your belongings before checking out. I rushed my check-out and left behind a Marithe hat I bought in Korea. I called the hotel twice, and both times they said they didn't find it. The hotel's housekeeping and front desk duties are very clearly separated, so the front desk only relays what housekeeping reports. However, we were sure it was in the room. Live and learn! Just a reminder for fellow travelers to check your items carefully.)"