Cancun Hotels with Private Pools

"Where do I start from? Daniel , Erik and the whole squad were exceptional. SLS Cancun is situated in the Marina which is probably the most expensive and most luxurious place in the whole of Cancun. There are loads of restaurants and a big shopping mall literally 7-10 mins walk from the hotel. The Marina is amazing with loads of fine dinning and descent priced restaurants. I stayed in one of the suites which happens to have 2 bathrooms and a full ocean view. The best thing about this hotel and the area (the Marina) is how private, secure (tho Cancun is safe) and affluent the area is. I call the area little Miami. If you want a loud noisy area, this is not the place for you. But if you want a bit of class and then drive into the noisy area and back to peace then SLS is for you. People pay to come to the beach so it’s a private beach but obviously free for hotel guest , so you will never see a rowdy group of people. I rented a car during my stay through the hotel without even paying a deposit to the car company and obviously you get Valet parking every time. The guys are attentive and always happy to help.Ask for Daniel and Erik, those guys are everything you need. I’ll see you soon."

"Staying at this hotel brought mixed impressions. On one hand, the property looks new and visually appealing; on the other, there were several disappointing and controversial moments. The check-in process felt quite strange. My room upgrade request was declined in an inappropriate manner despite my Hilton Honors Gold status. Additionally, no one assisted us in locating our room, and there was no introduction to the hotel facilities- we were simply told to find all information in the app. The room itself was very noisy due to constant traffic from buses and service vehicles outside the windows. A request to change the room was declined, and the receptionist even mentioned that my Gold status meant nothing for this booking. Housekeeping also skipped our room twice, despite the sign on the door requesting service. On the positive side, the food quality was generally good, and the entertainment program was decent, though not outstanding. It was surprising that the bars did not provide a clear drinks menu of what could be ordered. The biggest drawback of the hotel is the beach, which is almost nonexistent. The highlights were the wonderful Kids’ Club staff and the generally friendly hotel personnel, although some bartenders and reception staff were less welcoming. The swimming pool is pleasant, but the hot tubs were disappointing, with noticeably dirty water. Regarding the all-inclusive restaurants, the Italian restaurant was excellent, while the Mexican restaurant was the weakest. Overall, the hotel has potential thanks to its modern appearance and some great staff members, but improvements in service consistency, cleanliness, communication, and beach access would significantly enhance the guest experience."

"I absolutely had a wonderful time on my vacation. The building and grounds are beautiful and the artwork is exquisite. I enjoyed both Katia's warm smile and generosity as well as the other woman who speaks english, but I didn't catch her name. I really loved speaking with her as she has a very strong and kind spirit. I noticed throughout my stay that there is 24hr security on site as I get up randomly throughout the night. When the AC stopped working in my room I was offered a different room with working AC, but I was comfortable in my suite and the night air was good enough to keep me cool until the next morning when they fixed it. I felt very welcomed, safe, and appreciated. They get 5 stars from me."

"The environment was decent, the rooms were spacious, and extra beds were available. Dining was convenient, with a buffet almost all day, so you didn't have to worry about returning late from outings. However, don't expect too much from the food quality, and the restaurant and bar staff were generally unfriendly. You need to download the hotel's app before check-in, as some restaurants require advance reservations, and these must be made through the app and customer service; on-site reservations are not possible. I stayed for six days and still couldn't get a steak reservation."

"To sum up the hotel in one sentence: My family has a great business, so don’t be dissatisfied with the details. And the price is not expensive in the all-inclusive package, so I didn’t expect too much. The price is pretty good. Room: The soundproofing is very poor and very trendy (not sure if all seaside all-inclusives are like this?) The bed and room are large, and the view is great. There are toiletries. The phone is broken😅 You can use the mobile app to order food in the room. Drinks: You can drink whatever you want. There are many bars and mobile bartenders, but the drinks are all too sweet. Maybe I’m not good at ordering... food: Those who like good food are advised to give up. The food is mediocre. I tried Asian and Italian restaurants in 4 restaurants. You must rush in as soon as 6 o'clock starts, otherwise you will have to wait for a long time to be seated. There is no reservation system. The food looks good in photos but tastes ordinary, basically lukewarm/cold. There are not enough waiters! ! There is a sense that they want to serve the guests well but are unable to do so. . . The food is served very slowly! Serve: The waiters are very enthusiastic and none of them are impatient. The cleaning staff doesn't speak English, but everyone else can more or less speak English. The Wi-Fi is not bad, and the browsing experience goes smoothly when going to the beach and occasionally cuts out. There is no air conditioning in the hotel lobby, but the rooms and restaurants have adequate air conditioning. Beach scenery: The first row of beach chairs is hard to get, and there are many chairs on the beach behind. There is no large open beach on the beach, but the beach next door is very beautiful. You can walk there and rub it. The water is still very jelly blue and warm, and the sky is unobstructed. Watching the sunset is beautiful! Activity: There are group singing, playing cards in the swimming pool, and Spanish classes. You have to play with other foreigners. The club is afraid of asking you to quit. There is a small entertainment room for children, with slides and so on. There are outsourced people waiting on the beach to take orders: paid activities in the hotel, riding motorcycles on the sea, and towing parachutes on boats🪂 There are also projects that promote activities outside acua world: jungle tour, snorkeling (snorkeling), oxygen bottle diving There are several swimming pools which are pretty good"

"If the total score is 10 points, I would say this hotel is about 7-7.5. Food: average. There is no highlight but it is not unpalatable. The best restaurant is Blue Water Grill, for Mediterranean food. The second is Vista Prime for steak. Definitely don't order the Picanha. You're right to order beef tenderloin. Let’s just say this for other restaurants, it’s OK to be full and don’t expect too much. Mexicans love to use cream🧈. If you are afraid of getting fat, be careful hahaha. Stay: Very satisfied. Nothing to fault. The 24-hour room service is very convenient. The room is very clean. This time I stayed in a room with a small swimming pool (footbath). It was OK for taking pictures, but it was a really useless facility. Drinks: The drinks are all delicious. The wine was also given generously. I don’t have the trembling hands like the cafeteria aunties hahaha. People who don’t drink can make them virgin. It tastes the same but without the alcohol. Beach: A very small beach 🏖️. Just a few short steps. There are a lot of seaweeds. If you have beach shoes, I recommend bringing them because there are many shells and disintegrated corals in the water🪸. There are some marine activities included but I didn't see anyone using them. It's OK to come here once, but if I had to come back a second time, I wouldn't do it because there are no highlights. Very good for taking pictures~"

"There is an important thing I have to mention here. Hope everyone is aware this situation before you book the hotel. Trip.com misled me about the price and what included when I booked my room. There were some room types without breakfast or meals. I tried to call the hotel to verify because they’re supposed an all inclusive hotel. I found out I’m right. No matter what room type you paid for. It supposed all inclusive package but trip.com tried to mark up more for the price in order to confuse people if they want to get all inclusive packages. Pros : 1. All the restaurants are good but they have specific schedule. You have to check which restaurants are opened everytime. 2. The room was clean and the view was stunning. 3. The room has a small place for room service. Cons : 1. There were lots of salespeople around the lobby. They always try to sell their club membership. Especially, the first day when you checked in. They are pretty aggressive though. 2. Location is a little far from the main street. 3.It’s a party so you can always hear loud music during the day until 10:00pm. Just pick somewhere else if you’re not a party person."

"The all-inclusive resort was quite good. The room was nice and had great views. The beach right in front was one of the most beautiful in the area and was free of sargassum (we went for a walk one day and some of the surrounding hotels had beaches covered in sargassum). What we liked least was the limited variety of food. There are four restaurants, but the food is always the same. The buffet is quite basic; we didn't use it because we didn't like much of it. The specialty restaurants aren't bad. In our opinion, they should improve this: the Italian restaurant doesn't have pizza on its menu, and the pasta sauces are watery/Mexican, even though there's little variety in Mexico. There are no quesadillas (how can that be? We tried more Mexican food before arriving at the resort than here). Breakfast at the Italian restaurant was delicious. And the salmon tacos at Flor de Sal are also delicious. We've had them every day! There's an adults-only pool with good views, which is great. You're relaxed (as long as you don't have groups of drunken kids screaming around). One problem we encountered is that people reserve sun loungers early in the morning and leave their towels there without even being at the pool. On top of that, the larger ones, with sofas and umbrellas, are reserved for VIPs, and even if they're not occupied, they won't let you use them. The staff is a 10. Very friendly and helpful. Always smiling. The gym is quite well-equipped for a hotel. On checkout day, they remove your all-inclusive bracelet when you leave your room, but you can stay in the hotel and enjoy the restaurants and services until 4:00 PM."

"服务：一切都好，會主動聯絡關心"