Intercontinental Hotel & Resorts properties in Shanghai

Attending Kit Chan's concert, I chose the InterContinental nearby, which has a direct entrance/exit to the venue, making it incredibly convenient. Nancy at the front desk, with her radiant smile, checked me in. After understanding my needs, she arranged a quiet, high-floor room away from the elevators. Since it wasn't yet check-in time, she even offered a complimentary drink at the lobby bar. Noticing I hadn't opted for breakfast, she generously gave me a free breakfast voucher – it's the first time I've met someone from 'big Shanghai' so generous! The breakfast certainly didn't disappoint; it was arguably the best I've had at a Shanghai hotel in recent years, with a great mix of Western and Chinese options, clearly not just an afterthought. There were quite a few foreign guests too. The hotel's concierge service also deserves praise; they proactively helped with luggage and loading it into the car, and even monitored my ride-hailing app. The Byredo toiletries were a delightful surprise. I'll definitely choose InterContinental again next time I come to the Hongkou Football Stadium for a show. The minor drawbacks were that the Bluetooth player in the room was a bit faulty, and the TV signal was unstable, showing some pixelation. I hope the equipment will be updated by my next visit.

My mother had always wanted to visit the InterContinental Shanghai Wonderland, and we finally made it! Our whole family, young and old, came along. **Room Experience** We splurged 2200 for a room, which was upgraded to a 2900 Sapphire room (room number 808). It was right in the center of the hotel's curved facade, offering an excellent view! However, the room was very dusty. Dust kept blowing out of the air conditioner, and there were a lot of bugs. The moment we stepped onto the balcony, we saw all sorts of insects, and there was even a dead fly in the sink – quite disgusting. The hotel service was also a bit odd; they put a bottle of shampoo by the sink, and I assumed they mistook it for hand soap. Check-out was at 14:30, which was a nice bonus! **Dining Experience** We ate at three different restaurants over four meals. * **Fisherman's Wharf:** We had lunch here. They only offered set menus, 698 for two people. My husband, our child, and I shared one. It only included salad, soup, steak, and yogurt. The taste was mediocre, definitely not worth the price. It's the kind of place you visit once in a lifetime. It was slightly better than the one at Atlantis. * **The Source All-Day Dining:** We had the dinner buffet, 698 for two people. Children under 120cm were free. Honestly, there wasn't much to eat. My child had some sashimi and a few skewers, while I ended up eating a bowl of blanched greens. It would have been better to order takeout. * The **breakfast buffet** was definitely worth it. They had many live cooking stations: made-to-order omelets, ramen, Jianbing Guozi (savory crepes), and a station for blanched vegetables. * **Cai Feng Lou:** We had lunch here on our second day. There were various awards displayed at the entrance. We ordered a special lobster, cod, and some vegetables. I thought the cod was decent, but overall, the dishes were quite salty. However, this was indeed the best restaurant in the entire hotel. They even gave us a free dessert because they forgot one of our dishes. The bill was over 800 for three people – the best value for money! I also ordered takeout twice! You have to go to the hotel entrance to pick it up yourself, which is very inconvenient! I highly recommend takeout from Songjiang University Town – it's delicious and affordable! **Travel Photography** Booking a session was very difficult. They called me the day before, and the only slot left was Sunday morning at 9 AM. We got three free photos and a video. The shoot lasted 20 minutes, as we had to rush to breakfast. The final photos were good, and the editing was quite exaggerated. No one would guess I weigh 170 pounds! Hahahaha. #TravelingWithParents #SeniorFriendlyTravel #FamilyWithKids #InterContinentalShanghaiWonderland

Young is incredibly reliable and professional, with a meticulous yet discreet approach to his work. Communication with him is exceptionally smooth, and his attitude is both sincere and patient. He's highly efficient, pays close attention to detail, and has a strong sense of responsibility, making you feel completely at ease. He has excellent character and a broad perspective. The service experience was perfect, truly deserving of long-term trust and recommendation. A genuinely positive review, no regrets!

My stay at the InterContinental Ruijin was absolutely fantastic, earning a perfect score! It's truly an exceptional choice for a city getaway in Shanghai. The hotel is nestled within historic buildings, a collection of charming vintage villas scattered elegantly. The red-brick architecture paired with exquisite carvings exudes the unique grandeur and sophistication of old Shanghai. Each building showcases a classical beauty shaped by time, creating an incredibly atmospheric ambiance. The hotel's garden landscape is equally stunning. The entire area is lush and verdant, with flourishing plants, ancient trees, and intertwining vines, making the air delightfully fresh. The expansive central lawn is perfectly manicured and vibrantly green. Sunlight filtering through the trees creates soft, gentle shadows, making every photo Instagram-worthy. It's a tranquil and therapeutic escape, completely isolated from the city's hustle and bustle – utterly relaxing. Throughout my stay, the service was attentive, meticulous, warm, and thoughtful. From check-in and concierge transfers to everyday inquiries, the staff were consistently enthusiastic, polite, and quick to respond. They thoughtfully arranged electric cart transfers between the main building and the VIP building, showcasing incredible attention to detail. The entire experience was comfortable and truly pleasant. I was pleasantly surprised with a complimentary upgrade to a Grand Deluxe King Room in the VIP building, which I was thrilled about. The lobby manager and Mr. He Hui, the concierge at the VIP building, left a particularly strong impression. The room's decor was elegant and sophisticated, with high-quality hard finishes. Marble flooring and exquisite ceilings added a touch of luxury. Vintage art on the walls and refined wooden furnishings throughout exuded a classic cultural heritage and a timeless quality. The room facilities were comprehensive and well-maintained, blending vintage charm with modern comfort – quiet yet luxurious. While I didn't experience much of the dining, the breakfast selection was incredibly rich and diverse, featuring a wide variety of Chinese and Western dishes, desserts, and beverages. The ingredients were fresh, exquisitely prepared, and of high quality. Overall, the InterContinental Ruijin combines beauty, heritage, and excellent service. Its classical architecture, magnificent gardens, attentive service, and exquisite dining perfectly complement each other, resulting in a wonderfully therapeutic and perfect stay. It's definitely a place worth revisiting!

My overall experience at InterContinental Shanghai Dishui Lake was great. Both the environment and service were quite impressive, making it a highly recommended lake view resort hotel. **Environment and Scenery** The hotel is located on the South Island of Dishui Lake, surrounded by the lake and green spaces. The scenery is pleasant, and the environment is quiet and beautiful. From the room balcony or public areas, the lake view is expansive and delightful. The atmosphere in the morning, evening, and at night is fantastic, perfect for photos and leisurely strolls. **Facilities and Rooms** The room size is ample, with a modern and minimalist decor. The cleanliness is generally good, and the bedding is quite comfortable. The hotel's public facilities are comprehensive, with well-maintained gardens and walking paths. Strolling by the lake is very relaxing. **Service Highlights** I'd particularly like to commend Tim Bi at the front desk. His service was incredibly thoughtful and attentive. During check-in, he meticulously introduced the hotel's facilities, and his attitude was very friendly, leaving an excellent first impression as soon as I arrived. **Dining Experience** Both Chinese and Western options are available. The taste and quality are considered above average for hotels in the same category, offering good value for money overall. In summary, if you're looking for a quiet, well-situated lake view hotel for a getaway near Shanghai, this is a worthy option to consider.

I'm currently abroad for work and couldn't be there to celebrate with her, so I remotely booked a room night plus a double dinner deal at this hotel. I wanted them to experience a local staycation, and the entire process exceeded my expectations in a delightful way! Service: Due to the time difference, and being worried my parents might encounter issues during check-in, I contacted the sales representative, Jennie, in advance. She was incredibly patient and meticulous throughout, answering all my questions, often even on weekend evenings. We had to adjust the check-in date and dinner choice, and she helped communicate everything immediately and seamlessly. A huge shoutout and thank you to Jennie here! My parents mentioned that the staff in other departments, from the front desk to the restaurant, were all polite and professional, especially friendly towards older guests. Check-in was smooth, and since it wasn't busy, they even got a slightly extended check-out time. Ambiance: My parents loved it! The room was spacious and comfortable, and fortunately, they were upgraded to a river view, which made it even more open and expansive. Dining: In the end, my parents chose the Western buffet. They enjoyed an amazing variety of seafood – they ate so much they 'had to be wheeled in and out' (a playful way of saying they ate until they were stuffed!) even at 70 years old 😂. The surrounding scenery is also beautiful, perfect for a leisurely stroll after dinner. When I used to work in Shanghai, I'd occasionally come here for international conferences, so it's suitable for various scenarios and different types of guests.

I came for a last-minute trip and chose the InterContinental, which was close to my destination. I was pleasantly surprised to be upgraded to an open-plan suite. - **Service**: Warm and welcoming. I arrived in the early hours, and the concierge was still very friendly, helping me check in and guiding me all the way to the elevator. The housekeeping staff always greeted me with a smile. The reception at the 24th-floor printing area was also very polite. - **Environment**: The hotel has been open for some years, and the furniture and decor retain a classic 'Shanghai style' – vintage but not outdated. It's a refreshing change from the modern designs of many hotels today, offering a unique charm. (Though the bedside switches could use an update). - **Breakfast**: Quite abundant, with a standard spread, plus local Shanghai-style mini wontons. The freshly made Western scrambled eggs were delicious, and you could pair them with baked beans and sausages to make a full English breakfast.