Pullman properties in Shanghai

wonderful stay at Pullman Shanghai Jing An. From the moment we arrived, the experience was smooth and welcoming. A special thanks to Ryan (听雨) at check-in — he was efficient, friendly, and made the whole process incredibly quick. We were checked in within just a few minutes, which was very much appreciated after a long journey. 😊 The room was great as well — comfortable, well-maintained, and made our stay very pleasant. One small suggestion: having an additional mirror at the wardrobe area would be a great touch and even more convenient for guests. Check-out was just as pleasant. Felicia Fang assisted us and handled everything seamlessly. The entire process was quick and effortless, making our departure just as smooth as our arrival. Overall, it was a great stay with excellent service, and we will definitely come back to Pullman in the future. One small note: the bell attendants could perhaps offer a few more smiles — though it might just have been the cold weather getting to everyone! ❄️ Thank you for a lovely stay — we look forward to visiting again. ⭐

This hotel was an absolute delight, a little slice of happiness during my trip! The location is fantastic, and the ambiance is simply breathtaking. From the moment I walked in, the warm welcome from the front desk staff made me feel right at home. The room itself was spotlessly clean and so cozy, and the bedding was incredibly comfortable.

The environment here is great, and the subway station is conveniently located nearby. The staff are very nice, and the front desk service is warm and welcoming. Kenny and Qiqi provided particularly excellent service. The hotel's breakfast is quite rich and varied, with something for everyone. Jessie in the restaurant also provided good service. This hotel is definitely worth a second visit! Plus, there's a McDonald's and a large shopping mall close by, which is a nice bonus.

Overall, it was a decent stay. The heating in the room was a bit too warm for winter, and I was told it's a central system for the entire building that can't be adjusted, which was a bit disappointing. Sleeping at night was fine though, not too hot and not too cold. The buffet breakfast selection was a bit limited. All in all, it was an okay experience, neither great nor terrible.