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The host was very responsive and considerate. The cards of one of the board games were accidentally thrown out when we cleaned the unit, and the host was transparent enough to let me know how much will be deducted from the deposit. I wish the unit can be more child-friendly especially when they accept families. Though everything were aesthetically organized, it could be better if the full length mirror is fixed to avoid accidents, and if the windows have lock for child safety. Overall, it was a very satisfying stay!

The room was good. The location also, just a walking distance from Venice grand canal mall.

Positive: Keeps constant communication with me thru email. Security staff is helpful. Not so Positive: 1. Complimentary water, towels, toiletries, slippers, and bed were prepared for ONLY 2 Persons. I booked the room for 3 PEOPLE. My daughter slept on the couch on the first night since we cant find a proper mattress cover and blanket. On the second night, we shared our bed blanket for her mattress cover and all 3 of us had no blankets still. We used our jackets and other clothings to keep us from getting cold. Sleep WAS NOT comfortable. 3. A certain odor wafts from the bathroom drain. Sometimes it gets so strong it spreads to the living room. Overall stay: Average

Ok for one night. It is cozy enough, not much amenities provided.