Find 4-Star Hotels in Kaiping

Environment: Quiet and pleasant, far from the city's hustle and bustle, perfect for families or couples looking to relax and unwind. Cleanliness: The accommodation and guest rooms are exceptionally clean and tidy. Facilities: The rooms are fully equipped with high-standard amenities, and the building has an elevator, making it suitable for wheelchair users or elderly guests with mobility issues. Service: Both the front desk staff and the dining service personnel are incredibly friendly. They even adjusted the meals to accommodate guests' dietary restrictions. I traveled with my mother, who has mobility issues and occasionally needs a wheelchair. This guesthouse came highly recommended and praised by her. The host and the receptionist are very kind and helpful. If you want to have a vacation out of town with families, this is the place that will fulfill your demands. For foreigners, you may use the app 'Gaode Dache' and choose 'Shunfengche' (carpool); the traveling fee will be cheaper than 'Dache' (taking a taxi) and more convenient.

I was upgraded to another Hotel. of the same group: Meitang Hotel. A brand new hotel with spectacular rooms and amenities. The STAFF is INCREDIBLE! They were all great and very helpful. Specially STEVE, a great member of the staff who speaks English and who helped me since with all the necessary informations (and translation!) to arrive to Chikan village. He helped me with the taxi driver when I arrived and when I departed. Great member of the staff! I am really thankful to all the help he gave me. Great experience.

1. Queuing at the hotel check-in counter. At the window near the boarding point, the customer ahead of me had a problem with their booking. Should the issue be escalated to a supervisor so other customers can be processed first? Instead, the staff member just stood there, ignoring the dozen or so customers behind them. There was no explanation (informing them the queue was blocked) and no prompt assistance to resolve the issue. Between 10 and 11 AM, the hotel was packed with check-in guests, yet only three windows were open? After waiting for over twenty minutes with no progress, I had to join another queue. The hotel requires facial recognition for check-in; could this be announced or mentioned at the entrance? A large family sent a representative, only to find out about the facial recognition requirement halfway through the process, requiring them to call someone over, significantly impacting efficiency. 2. Time saved on the journey was wasted on check-in. After arriving at the theater hotel by electric cart, I learned that currently, I could only store my luggage and get a performance reservation code; I wouldn't get my room key until 3 PM. During the Spring Festival, indoor performances could only be booked once a day (one of four options). I already knew this from the WeChat official account beforehand. Before my trip, I read in a travel guide that the hotel front desk could print an extra copy, but when I asked, they coldly said there was only one show per day. Later, I heard that the Jinxu Hotel front desk printed an extra copy for guests checking in at the same time. Is the hotel discriminating against guests and treating them differently based on their status? 3. The soundproofing in the balcony room was mediocre. There was no non-slip mat or shower slippers in the shower room. The queue for the fire show at the scenic area also poses a safety hazard; I hope the management will pay attention to this.

The hotel is located right within the scenic area, and there's a shuttle bus that takes you directly to the entrance, which is super convenient! I was pleasantly surprised to find a rice noodle shop directly opposite the hotel; it was incredibly delicious. To find food of this quality inside a scenic area is truly impressive!!

This hotel, converted from a Diaolou (fortified multi-storey tower house), is very clean and has a great layout! More importantly, the service is excellent. It happened to be raining when we were going out, and the shuttle bus always arrived instantly when called! Xiao Xia at the front desk was also incredibly helpful, enthusiastically assisting us with our itinerary. Superb! The performances at this scenic area are also fantastic, very positive and inspiring. Shows are scheduled from morning till night, and every performer is dedicated!

We are very satisfied with all the services of the hotel. The room is well-equipped, the breakfast is rich, the manager and waiters are very friendly, and the service is very thoughtful. We are all very satisfied.