Featured facilities: Pool, Playground, Airport pick-up service
Very Good
71 reviews
8.7/10
1 night
From TWD 572
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8.5/10
Very Good
DdaflpzPositive points: Very clean and well located the hotel, very friendly staff
Negative points: Very bad sound isolation and still on 9th floor all that happens in the street is heard and it's hard to sleep well 😮💨 The rich breakfast though quite salted for my taste
PphoenixluckstarTrip.com The general location of the booked room will not be too good for the day, because everyone is Chinese comments, and there are few Chinese people going to South America. Thanks to the IHG gold card, I changed the room. Hotel location is super good! The only downside is that the glass is single-layer thin glass, one is not soundproof, even the highest layer has a lot of noise, the second is dangerous.
AAleja_8888The location is excellent, exactly in the middle of everything, walk distance to get the metro, many restaurants near by, 10 minutes walking to Provenza, easy to get to a a big super market where you can find all you need including clothes from Colombian brands.
They are very good to help you with everything you required. We got a tour with them to Guatapé as they suggest and was a really good experience.
The staff is so friendly and helpful, we didn’t have a metro card and they borrow us to used for all the time that we were in the hotel. They explained us where to go, timings, etc. in the place they have an easy metro map on the wall, that you can just see all the spots to visit in Medellin.
The place is very clean.
I’m very happy and for sure we will be back there when we come to Medellin again.
GGuest UserAll very clean. There is only one lift and it takes a long time to get down and rise, there is very friendly staff as there are others who are more serious and not so friendly, they didn't clean me the other day of the room, though it did not affect me because I was very clean since I arrived. I asked for a change of room because the one that they had given me had a view to the inside and when I booked, I said it was view to the mountain, but they resolved me quickly.
GGuest UserGood hotel with some downsides.
+ Location is amazing
+ Hotel is pretty
+ Staff super friendly
+ Small hotel (~max 10 rooms)
+/- good but small breakfast
- Extremely loud, doors and walls are super thin, you can hear everything outside your room. In the first night we had a room directly in the lobby, it was so loud that we asked for a change in rooms. This was gladly accommodated; however, the next room was also loud (although not as much)
- To get in and out of the hotel you need staff sitting at the reception, but during the night you have to ring a bell which is super loud and wakes up the whole hotel
- Some rooms don’t have proper windows
AAna BalcarSparkling clean. Easy access to transportation and also walk arounds if your plan is just go to eat or have a drink. Located above of Laureles area which makes it great to find night plans in a safe area. I highly recommend it, If you ate too sensitive to noises, just ask for a not exterior side, and high floor, it really worked for me. Curious thing, I loved the smell of everything new in there, cuz it’s literally a new Hotel that recently opened in that area 😃 You will not regret your stay; staff were very very nice too :)
GGuest UserA wonderful clean hotel in a good safe area, a bunch of restaurants nearby, and in a pedestrian access all entertainment. Thank you separately for a nice breakfast and a very delicious coffee. The guys have always been welcome and cute.
GGuest UserExcellent hosts with very proactive and clear communication. The apartment was in a nice neighborhood in Medellin with nearby restaurants and supermarket and was very comfortable. We liked the kitchen and washing machine, and that the room always smelled fresh and nice and would stay again!
The only slight downside is there’s window vents that do not seem to close which makes the room louder when there’s street noise and also unfortunately lets in mosquitos