Compared with the old broken small hotels in big cities, this is too nice. Still password lock, very convenient! Very new and clean! I don't want to go! Breakfast is also very good! check in soon! There is a large parking lot, free!
Hotel near Central Station Area,Milan69.7% of visitors choose this area
GGuest User2024.12.15
An average hotel with a nice view, a modern vibe, and convenient proximity to the Central Station. However, the room had several issues: the AC was loud, the temperature controls were locked, and the PIR sensor in the bathroom was overly sensitive, causing the lights to turn off even when occupied. The room wasn’t soundproof, and there were some questionable design choices, such as the sliding door track protruding into the room. Additionally, the USB port was broken, and the shower doors leaked water onto the floor. On the bright side, the breakfast was tasty and offered a generous variety.
Hotel near Central Station Area,Milan69.7% of visitors choose this area
GGuest User2025.11.13
The Bernina Hotel was truly the best choice I could have made. From the moment we arrived, the staff greeted us warmly in Korean, saying “Annyeonghaseyo,” which made us feel instantly welcome. Since it was our honeymoon, they kindly upgraded our room, allowing us to enjoy a more comfortable and romantic stay. During meals, they even prepared a special salmon salad for us, making every moment in Milan even more delightful. My wife and I asked to take a photo together, and I told them I would cherish our memories of this hotel forever. It was an unforgettable and heartwarming experience, and I sincerely hope many others will come here to create their own happy memories too.
Hotel near Central Station Area,Milan69.7% of visitors choose this area
AAnonymous User2025.09.29
Good location as it is very near the train station and some eateries. Convenient for travellers to commute via train from place to place. Only king king-size bed and one single bed for the triple room. Value for money.
I stayed one night in a single room, which was larger then expected, as was the bed which was a 3/4 bed not a single. Slim line fridge and happy to see the in-room safe was large enough to take a laptop. Perhaps the only thing missing was some way to make tea or coffee. Everything was very clean. The only strange thing is the reception desk which is entirely glassed in with small slit at desk level making it necessary to bend down to hear what the receptionist was saying........not exactly a ”friendly” first impression upon arrival. The area around the hotel is beautiful with a lot of cafe's and restaurants. Also a very good, large supermarket just around the corner. Overall, a nice stay and will definitely stay again.
Despite the distance from the Terma, the location is excellent - 50 pleasant walk on the central street or the embankment. Pacific area. Very delicious breakfast from fresh food. There is a parking lot. A nice shower gel does not dry the skin. For such price it is better not to find. Excellent feedback administrators
Hotel near Distretto Viale Monza,Sesto San Giovanni
JJames Downs-Ford2023.10.14
Basic hotel with amazing staff, clean and spacious rooms. I was lucky enough to grab a corner room so I had a large view over Milan. Metro stop is just 3 mins walk away from the hotel (M1 Red line). Massive supermarket (COOP) across the road so you can buy plenty of food and drinks. Hotel also has its own small snack shop in reception and offers a buffet style breakfast.
Rooms have one charging outlet
2 USB outlet (unfortunately not working in my room)
Large bathroom
Large TV
We planned this trip on the basis we weren’t going to stay in the hotel much and this was perfect!
It was located right next to the Metro and about a 3min walk from the closest Tram stop. So was super easy to get into central Milan
Also located right by Chinatown which was amazing during the evening.
The staff were all friendly and we were greeted very nicely on arrival and every time we came back in. They also helped us by letting us know about the metro station location and the ticket we should buy to get us around for the 3 days we were there.
It was clean and the cleaning staff were around for extra supplies if needed. We only had one pillow each, requested extra pillows and they were there within the next 15mins.
They had a snack bar and drink fridge downstairs that had a nice selection, especially for some midnight snacks.
The room was very basic, but was just what we needed. There was one downfall, there was only one plug socket in the room and then another in the bathroom. So when putting our phones on charge at night one of us has to leave the phone in the bathroom which wasn’t very ideal or hygienic.
Good in general, the shower gel was empty for the entire stay. Breakfast is average
Great
57 reviews
9.0/10
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8.3/10
Very Good
GGuest UserI stayed one night in a single room, which was larger then expected, as was the bed which was a 3/4 bed not a single. Slim line fridge and happy to see the in-room safe was large enough to take a laptop. Perhaps the only thing missing was some way to make tea or coffee. Everything was very clean. The only strange thing is the reception desk which is entirely glassed in with small slit at desk level making it necessary to bend down to hear what the receptionist was saying........not exactly a ”friendly” first impression upon arrival. The area around the hotel is beautiful with a lot of cafe's and restaurants. Also a very good, large supermarket just around the corner. Overall, a nice stay and will definitely stay again.
SSunnywong13Very nice, newly refurbished hotel. Good location just across the street of Milan Central Railway Station and Mercato Centrale. Easy access to train, metro, airport shuttle. Very friendly hotel staff, hotel room is spacious and comfortable.
AAnonymous UserLocation: quite far from the lake como but its fine since its cheap. But the b&b has different location for check-in. The check-in was in the few blocks away from the b&b which in this ”torre hotel”. What a sport. The room is above the bar few blocks away. It was so confusing especially when you late check-in, luckily the staff WhatsApp me first for the location advice. So remember to WhatsApp them first.
Parking: park is free, spacious. Next to the b&b, and in between the check-in point, u need to walk a bit.
Cost: u need to pay extra 4euro for 2person for the tourist tax compulsory when check-in .
Elevator: since its just cheap b&b and ”economic” version of ”torre hotel”. theres no elevator, if you are choosing this b&b, think wisely especially if you get the 2nd floor with big luggages, ooof mannn, forget it! The stairs too steep.
Entrance: u have two options, one walk through the bar or through the back door 😂 this is the first time i felt so illegal 🥹 its freaking back door 🥲
Room: ooooff, i hate to tell this, mannn the room was so cold . This is the one and only b&b/hotel that i couldn't even sleep well due to coldness. Im SHAKING THE WHOLE TIME. No blankets can ever covered that coldness. Unless they allow us to adjust the room heater but they dont allow it cause its not october yet?? Like whatttt. Im dying in the room already. My feet cant even touch the floor. Even wore double socks! But still hurtttt. Coming for autumn/winter? Forget it?? Unless they follow customers needs.
Staff: they all friendly, no worries.
Bathroom: i hate bathroom that don't provide rugs in front of the toilet or inside. Maybe the b&b can fix that and especially the room temperature.
NNyonNice hotel at good location near the busiest city area and easy to access all popular attractions. Breakfast is good and environment is nice . Room is clean and good for travelling alone
AAnonymous UserGood location as it is very near the train station and some eateries. Convenient for travellers to commute via train from place to place. Only king king-size bed and one single bed for the triple room. Value for money.
GGuest UserAn average hotel with a nice view, a modern vibe, and convenient proximity to the Central Station. However, the room had several issues: the AC was loud, the temperature controls were locked, and the PIR sensor in the bathroom was overly sensitive, causing the lights to turn off even when occupied. The room wasn’t soundproof, and there were some questionable design choices, such as the sliding door track protruding into the room. Additionally, the USB port was broken, and the shower doors leaked water onto the floor. On the bright side, the breakfast was tasty and offered a generous variety.
AAnonymous UserThe service staff are all young and energetic, their English is very good, and they can communicate easily. Everyone is enthusiastic to provide help, including carrying luggage and bags, and even helping to call TAXI. The location of the hotel is also unbeatable. Go straight, turn right, and walk 800 meters to the Duomo. Will come and stay next time
MMoochuTo get an access key, We have to go to another building around 3 blocks away in order to get a key. The inconvenience is, appointment had made to me in front of one Villa’s door. We found other guests waiting there to but there is no more instructions for access. We have to call property and finally find out that their office just like at the next two - three rooms. I don’t understand why they didn’t make appointments at their office at first time. We we were feeling frustrated while we had been asked from the villa’s owner why we stood there in front of their property.
The room is quiet good actually.
SsweetshoiraOur stay at the Lancaster Hotel in Milan was absolutely wonderful, thanks to the exceptional service and thoughtful gestures from the staff. We had a special request for an early check-in and a late check-out due to our travel schedule, and the staff went out of their way to accommodate us. This kind of flexibility and understanding made our trip so much more comfortable, and we truly appreciated their kindness. The staff at the front desk was a gem!
The breakfast at the hotel was another highlight of our stay. It was far beyond the standard continental breakfast—there was a wide variety of fresh and delicious options to choose from, catering to all our morning needs. The cappuccino was particularly delightful, and the staff serving breakfast were always smiling, polite, and attentive. It’s rare to encounter such genuine hospitality these days, and it made our mornings even more enjoyable.
Overall, the Lancaster Hotel exceeded our expectations. The combination of comfortable accommodations, excellent service, and thoughtful touches made our stay memorable. We highly recommend this hotel to anyone visiting Milan and look forward to staying here again in the future!
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