A little out of the way. VERY steep climb to the hotel - taxi needed unless you are very fit. Fine walking down.
Hotel was spotless couldn't fault it at all.
Slight issue with tea & coffee in the room. Couldn't plug kettle in without it being on the floor - could maybe do with a small table near the plug??
Only 1 normal tea bag and 1 fruit t bag for 2 people staying. Had to ask for extra t bags, spoon and milk-wasn't supplied in the room.
Breakfast was good-not a massive choice but what was there was very high quality and was replenished regularly.
The hotel it self was affiliated with a restaurant in town which we went to twice-amazing food and service.
Staff were very helpful-great hotel would definetely recommend and stay again.
The hotel is close to the Douro River, next to the famous DOC restaurant, but unfortunately the restaurant we stayed for two days was closed.
Service: The hotel waiter was very enthusiastic and took the initiative to help us with large luggage.
Facilities: The hotel breakfast is very good, the food is rich; the scenery is beautiful, it is too pleasant to eat here.
The hotel is generally very cost-effective.
Extremely convenient location right in the center of the city. Plenty of good restaurants within walking distance. And the AIMA was just a block away! Host was responsive and friendly. The property is lovely, very much like a family guest house with a common area including a full kitchen and a beautiful outdoor patio. My room was spacious and clean.
Super comfortable hotel, excellent friendly service, cool breakfast with fresh fruit! The only minus - the pool works only since June, we didn't know about it.
Bonito hotel en una ubicación perfecta. El edificio es antiguo y está completamente renovado por dentro y por fuera. La atención del personal es excepcional. El desayuno es muy completo. Sin duda repetiré en mi próxima visita a Chaves.
Foi uma boa estadia com excelentes áreas e boas condições e iuma boa localização só um premenor podias deixar chinelos descartáveis e alguns dos quartos poderiam ter janelas tapadas