Good for the price. A little worn in places, but well equipped. Appreciated the room had a microwave. The staff at the front desk were all very helpful and are probably the best thing about this hotel. I did have a package delivered to the front desk prior to my arrival. Unfortunately, it seemed to have gone missing. Potentially taken by someone or given away in error. Not a huge issue, and I don't expect them to take responsibility, but the young lady who helped me was very apologetic.
Excellent service. Great experience! Enjoyed every moment of my time. Weight room is sufficient for a good work-out. It says there is an airport shuttle bus, but there isn’t, so that needs to be fixed on the site.
I highly recommend the hotel.
Early check-in was from 9am, which was great for early morning flights.
It was in the heart of downtown, so it was great that you could walk to the NBA stadium.
Breakfast was included, but the selection was limited compared to a Japanese buffet.
However, there was a grill to toast bread, and fruit too, which was great.
The room was spacious and had two TVs, which was great.
The only disappointment was that on the day we stayed there, there were a lot of children staying for sports-related activities, so we could hear their footsteps from the surrounding rooms, which was annoying at night.
Reception not in ground floor lobby, but on second floor. ”Front door” not readily evident. Parking available according to Website, it is in adjacent parking ramp and a separate fee. Room spacious, well appointed with many electrical outlets, TV, telephone, couch, small but adequate closet. Bathroom, nicely lighted, very functional shower, toiletry amenities, good towels and cloths. Window view over parking ramp and city in distance.
My adult daughter and I had checked into the room around 5pm. The room smelled somewhat 'smokey' or maybe it was just musty, not sure.
After inside the room for a bit you could no longer smell it; which I guess is good.
When we returned to the room after a concert, they had locked the main hotel door so we had to walk around and find a door we could access; even with our key. You had to enter via their banquet facility. A bit irritating because 2 females walking around a hotel very early in the morning is not safe.
You will receive a warm reception when you choose to stay at the Best Western Plus of Grand Rapids Minnesota. The location of this property offers all the upscale amenities and accommodations for our guests to feel comfortable and relaxed. Enjoy the convenience of being minutes from experiencing all the recreational options, history, shopping, restaurants and downtown.
Each well-appointed guest room are complete with a 55-inch flat panel television, free wireless internet access, microwave, refrigerator and much more. Guests will wake each morning to a delicious complimentary hot breakfast. The hotels additional amenities include a heated pool, 24-hour exercise facility, coin operated guest laundry, business center and meeting space accommodating up to 36 occupants. Pets are allowed in designated pet friendly rooms.
The Best Western Plus is close to a variety of summer and winter outdoor activities including biking, hiking, fishing and boating, downhill and cross-country skiing, and snowmobile trails. Hotel guests will often choose the Best Western Plus-Grand Rapids when attending the Judy Garland Festival, Grand Jam, Car Show and Swamp Meet, Itasca County Fair, North Star Expo and sightseeing the fall foliage on nearby scenic byways.
Our friendly and helpful staff at the Best Western Plus is ready to ensure a comfortable, fun-filled memorable stay in Grand Rapids, Minnesota. Make your reservation today.
The location is good, just beside the Mingda Stadium, it is very convenient to go to the graduation ceremony. The room is quite satisfactory, the facilities are old, there is hot water and coffee in the corridor, and breakfast is OK. The door is a Chinese restaurant and hot pot restaurant, which does not hurt my Chinese stomach.
While the parking lot had lots of potholes (thus the 4 smiling faces), the room was very nice and was clean.
I was very happy with the room.
The reason I only gave 4 for service was the guy at the front desk was not very welcoming and pleasant, but did a good job.
There is a good gym and the rooms are clean and hygienic.
Very Good
96 reviews
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BBruce BerggrenI booked 2 rooms, 4 nights via trips.com and 1 night via a credit card portal. We normally book direct with the hotel but it the 3rd party sites offered lower costs.
Neither third party booking site disclosed a $3 parking fee at the time of booking. Looking at the hotel website, I also do not see a parking fee disclosure. Mankato is a relatively small town, and the location is not busy enough to justify a parking fee; charging it as a surprise/undisclosed fees (resort, parking, etc) is a dishonest practice you should abandon if you want repeat business.
We were generally happy with the housekeeping, beds and room features. Issues with the TV signal and room keys were resolved by the staff in a timely manner.
I chose Fairfield based on past good experience with Mariott/Residence Inn/Fairfield breakfasts in other cities. We appreciate access to a basic breakfast, and were pleased with the coffee, fruit, and bagels. However the quality of the main course (instant scrambled eggs and so-called ”omelettes”) was disappointing. Yogurts were exclusively fat-free (chalky taste) in a padlocked at 9am sharp. Sausage patties (frozen/warmed) were in short supply and also not appetizing. For the room rate we paid, we hoped for a better breakfast.
RRochelle Johnson-BentGreat location and amenities. The staff were always quick and available to answer any questions or provide items needed. The room was clean and had everything we expected. Towels, bed, room and all-around hotel smelled clean. There’s always someone cleaning around the hotel. They also had plenty of staff to address different needs, which is impressive given so many business struggling to keep staff. My only issue was too much chlorine in the pool made it really hard to breathe (maybe they need better air circulation) and it burned everyone’s eyes.
Also, luckily I read the reviews online so I knew to expect the parking fee. But it wasn’t noted on the booking page or website when I looked. But for the rate/deal we got on the room, the parking fee wasn’t a big deal. We came in pretty late each night and was able to find parking, but it was limited so I see what people meant in the reviews. I would definitely stay here again!! Oh and the breakfast was nice and hot and very clean. Plus, lots of options.
Also Outback is right next door, (walk across the lot) for nearby restaurant option.
GGuest UserMy boyfriend and I really enjoyed our stay at the Cambria hotel. He went to conference in downtown St. Paul while I checked out the Twin Cities. Location is excellent. My boyfriend easily took the #54 bus into St. Paul using the bus stop right next to the hotel. I checked out the MN Valley National Wildlife Refuge (a 3 min drive away) and the Mall of America / IKEA (free hotel shuttle which was super easy to use) in addition to other sites that I drove to (hotel offers free parking with plenty of open spaces). The free morning coffee in the lobby was delicious and strong. While breakfast was not free, the hotel room has a microwave and mini-fridge for us to make our own breakfast (oatmeal, bagels, yogurt, etc.) and keep cold soda/beer in our room. I also enjoyed their swimming pool. The water is cool but good for doing laps. Finally, we enjoyed their spacious, clean, and modern rooms. Thank you, Cambria!
GGuest UserReception not in ground floor lobby, but on second floor. ”Front door” not readily evident. Parking available according to Website, it is in adjacent parking ramp and a separate fee. Room spacious, well appointed with many electrical outlets, TV, telephone, couch, small but adequate closet. Bathroom, nicely lighted, very functional shower, toiletry amenities, good towels and cloths. Window view over parking ramp and city in distance.
JJer (JQLP)I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.
GGuest UserHotel was clean and in a great location to shops and restaurants. Just stopped in on our way through, bed was comfortable and the rates were good .
NNapapanEverything was excellent: picking up from the airport, checking in process, cleanliness, amenities in room (microwave & fridge, big bottles of shampoo, conditioner, soap), amenities outside room, pool - clean, hot tub, gym, very helpful front desk, breakfast, dropping us off at the airport. You have to try it. It's worth it for its price. We love this place.
Aakisan210I chose it because it was close to the airport, accessible by subway, and had a shuttle bus.
I didn't expect much from the room, but it was not expensive, and I was surprised that it was spacious like a suite. It was clean and the bed was nice.
However, it was cold, and I didn't know how to control the heater. It was a shame that it didn't work well and was cold. The facilities are old, so it seems to have worn out.
Breakfast was free?, but I couldn't eat it because I had to go early in the morning.
You have to call the airport shuttle bus, and when you get a call, an old man comes. The car was a bit dirty, but there was talk that you should give a tip, but it seems like many people don't.
You have to pay a deposit, so I thought I should prepare cash.
GGuest UserMy kiddos were very disappointed that they were unable to use the pool in the morning. They woke up extra early in anticipation of jumping right in the pool only to find out it was being cleaned and treated when it was suppose to be open. We asked the front desk and were informed it wouldn't be available until well after our check out time. It was a big deal for us as the pool is always the number one highlight for our kids and we didn't get to utilize it the night before. We had a nice stay otherwise. Very comfortable beds. Kind and helpful staff.
GGuest UserBed was very firm and difficult to get comfortable. Breakfast was decent but items were limited. Coffee was excellent. Room location was ideal.