GGuest UserThis was our first stay with B&B Hotels, and the first of 5 bidet hotel stays during a two week road trip around France.
The B&B hotel in Alençon stood out for several reasons. The availability of EV charging stations was a real bonus and made our journey much easier. The staff on site were exceptionally helpful and welcoming, quite a contrast to our experience of many of the other budget hotels.
Staff suggested we ate in neighbouring restaurant where we got a 20% discount. Even though it had gone 9pm. Restaurant were happy to accept us and our discount was applied.
Breakfast was another highlight: hot, well-prepared, and consistently replenished, which made for a great start to each day. Our room was also noticeably more spacious than the one we had in Toulouse, and the shower was excellent, with plenty of space, strong water pressure, and reliably hot water.
What really made this stay memorable, however, was the staff. Across all five B&B Hotels we stayed in the week, the team here in Alençon were by far the most engaged, attentive, and customer-focused.
AAnonymous UserConvenient & cheap overnight stop with quick access back onto motorway yet quiet & calm.
Shame about the restaurant side ! Arriving week day on way south told closed cos. chef on holiday ! 🫣
On return Saturday journey north arrived to be told restaurant not open weekends 😳
Restaurants open in outskirts of Alencon a 10 min drive.
AAnonymous UserThe room, the passage between the bed and the wall, the shower, the sink, the toilet, the cup for tea in the morning, the breakfast tray, etc., are all small! This is unexpected.
However, the hotel is very clean, the reception staff is friendly and the parking lot is large.
It should be noted that although the breakfast selection is rich, I think the quality is average and there is no taste. I think I have had a better breakfast at other ibis hotels.
AAnonymous UserPros: The staff is very nice and welcoming. We had a room on the first floor, which was very convenient since the hotel does not have an elevator. However, if you are traveling only with backpacks, this should not be a problem. Although the hotel is relatively inexpensive, it is very cozy and comfortable. We stayed in a room with three beds: one large bed and two smaller beds, as well as a spacious bathroom. Just be aware that the hotel does not provide slippers, but you can ask for water bottle.
Cons: The towels could be cleaned better, as they already look quite gray and worn. And on the second day, the housekeeping staff only brought fresh towels and did not make the beds.
GGuest UserVery kind in welcoming me throughout my stay, ready to provide help with information, location, and services. I always appreciate their support, and I can trust them and offer help. Thank you very much, Always.
From Cité bau Mexique
EelyzazzNo mat provided for tub that will cause small accident as slippery in the tub during shower. Simple as no kettle for hot water to drink or make a coffee. Overall good as shuttle bus infront of the hotel . To come in with code not provided upon booking
GGuest UserThis hotel is quite new on the edge of Ouistreham and is an ideal stopping point before joining the ferry.
The facilities were basic but perfectly adequate for our needs. You get a decent bed, air con, and small bathroom with shower and that's about it. There is no catering - you cvan have breakfast at a bench if you want - and no kettle or drinks facilities in the room. The place has an automated check-in system, which was on the blink when we visited. It is also a fair walk to get to Ouistreham's limited facilites. On the whole, we loved it.
GGuest UserVery clean, ok room size, very nice ad helpful lady at the front desk. I asked about some cheese recommendations and she took a time to even search online and explained to me the differences and gave me tips to get the right ones! Amazing 🤩
GGuest UserWe stayed at the hotel for one night on the way to Mount Saint Michel , it provides free parking and easy access to the centre and local supermarket; the room was a bit small but clean and the receptionist Olga was very friendly and helpful. The price was very competitive and value for money.
GGuest UserWalking distance from all attractions within city center. We visited several spots in town and returned to the hotel for a short break. The hotel has no lift! We had to carry our luggages to 3rd floor. Room is compact as expected however the bed is comfortable. Shower and toilet are small. Front staff was helpful as he tried to explain us about the hotel and surrounding in English. He was also kind enough to keep our luggages during our short trip to Mont St Michel.