5-Star Hotels in Valencian Community, Spain

This is my second stay in this hotel and it is just as I remembered. The staff are very friendly and go that little extra to make sure you are comfortable and to help as needed. At check in they give you a card with restaurant recommendations from places nearby. The girl at the front desk told me which were her favorites and recommended a few extra. The rooms are spacious and clean. They have giant windows for natural light and plenty of space to move around. Bigger than your average euro-hotel room, for sure. The facilities are solid. The gym has a personal trainer if you wish to book a session - otherwise it's free to use, well laid out and well equipped. The hotel is well located - right near the main square and a short walk from the railway station. There are penty of cafes, restaurants, shopping streets etc nearby. And plenty of bus route readily available if you wish to venture further - down to the beach for example.

Decent hotel, good design, good location, quiet area. We live here for two nights, the only problem is just the internet, not high speed.

Very compact building, the room design is also simple. The location is very central and it is convenient to go everywhere. In particular, I need to mention the bellman, guide me to park and get the car, thank you very much! There is also one who studies Chinese in many neighbors, so cute. The roof bar of the hotel is a great location to observe the square. When we arrived, the square was playing in the Three Kings Festival celebration. We didn't need to go to the square to see it. It was very comfortable on the roof.

The location of the hotel is very good, but the sanitary conditions do not meet the standards of a five-star hotel. I found a mosquito when I entered the door, and there were spider webs near the exhaust vent. The most frightening thing is that there is black dust on the lining of the quilt... The temperature of the hot water in the rain is also very unstable. There is not enough water at low temperatures. I have to increase the hot water to get more water, but the temperature is too high.

The rooms are better than pictured. Honestly very very nicely designed. Great room amenities too. The staff have been great, attentive and friendly. The gym is average, or below average but fine. The spa area is decent but sauna is in need of refreshing. They could use a renovation in the whole spa and gym area.

Great location close to everything in the old town and walkable to many good restaurants. We rented bikes and they stored for us in their garage. Easy bicycle ride to the park, the beach, the aquarium and shopping area. Cute hotel, rooms not big but comfortable. Excellent service.

Great location…and the hotel’s own pool is fantastic! I’ve stayed at this hotel for two consecutive years! Perfect for a vacation, especially with the fireworks at night 🎇. The food service is excellent! The roast lamb chops are great; we had four servings! Remember to ask for extra chili 🌶️ and potatoes 🥔…they’re delicious! If you don’t ask for extra, they only give you four! Once you realize how good it is, you won’t want to just have chili 🌶️ and potatoes anymore; just order another serving of roast lamb chops and ask for extra. This suggestion can save you money 💰

Environment: The hotel's location is exceptionally good, situated in the heart of the old town, although Valencia's old town isn't very large. The hotel is less than six months old, so it's very new. The facilities are also very new. The only drawback is that it doesn't have a parking lot!! You have to walk about 200 meters to park next door. Of course, valet parking is available. Service: The service is attentive and excellent.

This is my second stay at this well-established 5-star hotel. The lobby is grand and luxurious, and the rooms are large and comfortable. The decor is a bit dated, but still quite nice. The breakfast is plentiful and meets 5-star standards. Overall, it offers good value for money.

A lot of things to improve in the hotel , especially the service and lack of response to some problems by some staff , although at the end Katerina gave us a very kind solution