5-Star Hotels in West Java, Indonesia

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

Slippers are comfy, adult pool is cold water, kiddie pool has warm water. Location is near the safari, but our room facing the front is noisy with motorcycle sounds. Poor soundproof, can hear next door peeps moving stuff and talking. Mosquitoes in the room (we kill 4 and still got bitten! and room cleanliness is not up to standard as when we check in the sink got toothpaste mark). The toilets got no doors so it will stink the whole room if you go potty.

Staying at The Trans Luxury Hotel Bandung was an unforgettable experience! 🌟 Elegant rooms with stunning city views, exceptional service, and delicious breakfast options. The pool and direct access to Trans Studio Mall make it perfect for families. Truly a 5-star comfort in the heart of Bandung! 💎

Nice hotel and service is excellent from staff across of all duties. Being a tourist, I have to grapple with language and system differences, counter staff Mr Kukup and a young female counter staff Ms Nuansa (sorry if I get the name wrong) went out of their ways to help. I really appreciate that and they all gave Bandung warmth and hospitality. Thank you again. I was too engrossed with the beautiful sceneries to take photos of the hotel and staff and these attached are Kawah Putih and the tea garden. Hope it would inspire more people to travel here and stay in this excellent hotel.

I recently had the pleasure of staying at Hilton Bandung, and I must say it was an exceptional experience from start to finish. The room was incredibly comfortable, spacious, and well-maintained, offering everything needed for a relaxing and enjoyable stay. The bed was cozy, the amenities were top-notch, and I genuinely looked forward to returning to the room after a long day. One of the highlights was the fantastic selection of food. Whether at breakfast, in the café, or through room service, the variety and quality of the dishes exceeded expectations, and every meal was a delight. What truly stood out, however, was the outstanding service from the entire team. From the warm and professional staff at the reception counter, to the friendly and attentive team in the café, and even the courteous and welcoming staff at the entrance lobby, everyone went above and beyond to ensure a great stay. Hats off to the Hilton Bandung management for cultivating such a high standard of hospitality. You’ve created a hotel experience that guests won’t soon forget. Highly recommended for anyone visiting Bandung, whether for business or leisure. I will definitely be back!

I had a wonderful stay at Hotel Indigo. The hotel is beautifully designed with a very unique and stylish concept. The room was spacious and spotless, and I absolutely loved the design of the shower area it was modern and impressive. The only downside is that the hotel is a bit far from the city’s main attractions and busy areas. Overall, it’s an excellent place to stay if you appreciate great design and comfort.

Pullman Bandung Grand Central is one of those places that quietly reminds you what good hospitality feels like. From the moment I arrived, there was a sense of calm professionalism that made everything flow easily. The lobby was bright and elegant without feeling distant. The staff were attentive and warm, not in a scripted way but genuinely present. That kind of energy sets the tone for the whole stay. The room was spacious, modern, and peaceful. The bed was incredibly comfortable, the view opened to the city and the hills, and at night the lights of Bandung felt almost poetic. After a long day of meetings and movement, it was the perfect space to slow down. Breakfast was excellent with a wide selection and a touch of local flavor. Sitting by the window with coffee in hand, watching Bandung slowly come alive, became one of my favorite moments each morning.

Great stay at Crowne Plaza Bandung! Room was clean and comfortable, breakfast was good with many choices, and the staff were friendly and helpful. Location is perfect — walking distance to Jalan Braga, cafes, and shops. Would love to return!

The facilities were surprisingly comprehensive, exceeding our expectations. We had hoped for a fully renovated room, but according to the hotel staff, only a few have been updated so far. Welcome drinks were available upon request. Both of the two rooms we booked were classic rooms (not yet renovated). The rooms were quite spacious with a nice garden view and a large TV. However, the furniture was dated, the top layer of plywood on the door was torn, and the parquet floor was uneven. While the bedsheets and bedcovers were clean, some had small holes. We were only provided with two bath towels and one bath mat, with no face towels. Breakfast was very satisfying, with a great view from the restaurant and a varied, delicious selection of food. Our child was allowed to play football on the lawn, and the pool, though small, had an exotic charm. Overall, it was a good stay, especially since all the staff were very friendly and helpful. If the hotel undergoes a full renovation, we would definitely love to stay here again.

As premium Hotel, it's organised clean and very good location. Farther more has very beautiful green mountains around, high quality of services and facilities. Clean tidy Room and very cozy bed. Good breakfast has wide variety for options and tastes. The staff friendly,