Price quality well, very central location at a square of the zocalo to move is great , need to improve attention from the display and care for cleaning there were residues from the previous guest , request a roll and never arrived , If you can improve the image of TV.
To use the air conditioning, you had to call the reception to get up, access the room and take/switch out the air or change the temperature.
At midnight there is no hot water and one day during the bathroom I stop out of the bathroom (neither hot nor cold)
There is no hair dryer in the hotel room, close to Sam's supermarket, and there is a Wal-Mart on the side. If you drive by car, there is a parking lot.
There is also a large shopping mall nearby
Breakfast is generally like, will be full.
On the first night of check-in, I found hair and shoe prints on the sheets. The front desk phone was called for an hour and no one answered. I went downstairs to the front desk to ask for a change of sheets. It was another hour and no one came. I went downstairs again to urge, and then someone changed the sheets.
We extended our stay with the hotel twice because it was quite a nice place to spend our time whole in Puebla. All staff were great. The room was a good size, the beds were comfortable, and the amenities were a plus. The AC, hot water, and water pressure were a bonus.
The location was nice for walks. There are many things to see and do close by. Taxis are plentiful outside the hotel and quick drive to zocolo.
Should I return to Puebla, I would stay here again.
Good for a Short Stay
The hotel is fine if you’re in town for a quick trip. It provides the basics you need—clean rooms and a decent place to rest. The breakfast is a bit limited and could be improved, and the service is just OK, nothing remarkable.
That said, everything else is fine, and I would still recommend it mainly because it’s clean and functional. A solid option for a short stay.
No estuve mucho tiempo. Pero fue un lugar muy agradable, buena atención, lo mejor la vista desde las alturas, delicioso el buffet y en general todo bien.
Great
104 reviews
9.2/10
Price from
DKK 400
per night
Check availability
See All 3-Star Hotels in Puebla State
Recent Reviews for Puebla State Hotels
See all
9,0/10
Great
GGeriShaikhWe extended our stay with the hotel twice because it was quite a nice place to spend our time whole in Puebla. All staff were great. The room was a good size, the beds were comfortable, and the amenities were a plus. The AC, hot water, and water pressure were a bonus.
The location was nice for walks. There are many things to see and do close by. Taxis are plentiful outside the hotel and quick drive to zocolo.
Should I return to Puebla, I would stay here again.
海海婕📍The location is really good, same area for a big commercial area: restaurants, bars, stores, gym…
🅿️The parking lot is shared with the mall, don’t forget to ask the reception desk to validate your parking ticket.
👩🏻💻The lady from the front desk was really helpful and friendly
🛏️ The room has the basic equipment, the bed is really comfortable and they offer 2 kinds of pillows: soft and middle hard
🍳The breakfast is good, you can order eggs to your liking, there is fruit, bread, etc.
PPabloski 保罗Good for a Short Stay
The hotel is fine if you’re in town for a quick trip. It provides the basics you need—clean rooms and a decent place to rest. The breakfast is a bit limited and could be improved, and the service is just OK, nothing remarkable.
That said, everything else is fine, and I would still recommend it mainly because it’s clean and functional. A solid option for a short stay.
WwanderlustturtlesThe location is very clean, comfortable bed, good attention and close to everything. All is very good but I thought it was very bad that in the shower the soaps you have are from soap boats for your hands! I think it's not expensive to have a shampoo boat and a body soap boat, but it's a bad picture of all the good hotel.
GGuest UserIn general our experience was very good, service was good and even when the staff had a lot to do, they offered great service. The room could've been cleaner and there was a high noise on the bathroom when turning the light on, but other than that everything was good.
꽃꽃방울꽃뱀It is connected to a large shopping mall in Puebla, so you can eat, shop and stay at once. Because it is a large shopping mall, there are many security agents, and the guards on the first floor of the hotel guard the entrance and exit, so it is safe. It's also good to call Uber. Wal-Mart is 10-15 minutes walk away, so if you need anything, you can buy it here. There is nothing particularly good except the advantage of being attached to a large shopping mall. Most of the hotel staff are friendly, but the sound insulation is very weak. At 12 o'clock in the daytime, the sound of cleaning the guest room in the hotel, the noise of people, and the hammering can't rest comfortably. Most of the rooms are aging. I can't recommend restaurants inside the hotel, but the food that is strangely served as room service is large and tastes good. Hotel staff try to solve it within the given range.
AAnonymous UserOn the first night of check-in, I found hair and shoe prints on the sheets. The front desk phone was called for an hour and no one answered. I went downstairs to the front desk to ask for a change of sheets. It was another hour and no one came. I went downstairs again to urge, and then someone changed the sheets.
MMeiyoufengquanshilangThere is no hair dryer in the hotel room, close to Sam's supermarket, and there is a Wal-Mart on the side. If you drive by car, there is a parking lot.
There is also a large shopping mall nearby
Breakfast is generally like, will be full.