We stayed twice in April - going to and from the grandkids. The first stay was fine - although odd half size pillows prompted my wife to buy regular ones for the trip back, but there were normal pillows on the way back. On the way back were were disappointed with 1) left over sox in drawer, 2) half eaten stinky salad in the fridge, 3) placed next to another room with a dog and a pass door - our dog was trying to understand the dog smells for an hour or two....but most concerning of all, 4) during the evening and taking the dog out, we found 3 external doors which were propped open. We did not appreciate that from a safety standpoint. It's too bad since we really like the pet policy at the Kelly Inn....but we have to feel safe at our age!
Two days after checking out, I found that my iPad was left in the room. I called the hotel and the staff there actively helped me coordinate the search. Finally, I received an email saying that it was found. I was so happy. A lot of information was in it and I had already filled in the information and was waiting to send it back. By the way, it is very convenient to go to Yellowstone Park.
Our stay at the Northern was perfect! We were cared for by the staff so well. We had an issue with our room and asked to be moved and they did so without a hesitation. They even upgraded our room! The road noise at night was pretty loud, but that can’t be changed by the hotel.
A GREAT HOTEL WITH GREAT SERVICE IN BOZEMAN .THE STAFF MAKES THE DIGFER3NCE. THE RECEPTION DESK, THE RESTAURANT STAFF, THE BELL BOUS ARE ALL SUOERKIND ABD SUOER FRIENDLY. THIS MAKES REALLY THE DIFFERENCE: I WILL BE BACK THERE FOR SURE
We love the quality of quietness. Feels like home. So comfortable. It’s fun that Victorian elegance type of ambiance is a treat. Breakfast is served fresh and delicious. The best in town.