The hotel is very clean, the staff are attentive and polite. The gym is very small and has few equipment. Excellent location. However, the daily rate is too high for what the hotel offers. This is probably because it is a tourist area. I asked for a room with a view of the beach and they gave me a room on the first floor where you couldn't see anything.
Perfect location. Close to Panjim city, restaurants and ******s.
Hotel is very nice. Great breakfast buffet and nice pool and gym.
Staff are very professional but need to mention the great service provided by front office staff who works the night shift. Deevanshu might be his name. Appreciate the high level of service and assistance he provided.
Quick one night stay. Good amenities, and a clean hotel. Nice pool and food options also. Only down side, we were informed we would receive complimentary drinks and also breakfast packed as we were departing early. We received neither. Overall a good stay with kind staff
Recently stayed at the Hilton Goa and had a pleasant yet inconsistent experience. The room itself was excellent - very spacious with a large king bed, beautiful furnishings, and sparkling clean bathrooms. The location was also ideal.The breakfast spread was nice.
However, the swimming pool was a major disappointment. There seemed to be an overabundance of chlorine or other chemicals in the water that made it uncomfortable to swim in. My eyes stung badly after just a few minutes in the pool … it was basically unusable throughout my stay which was unfortunate.Also there is scope of improvement in the healthclub as well!
The hotel staff were courteous and professional but lacked some warmth and hospitality I would expect from a high-end resort. I wouldn't call them rude by any means, but they stuck strictly to business with little smiling or engaging conversation. I was hoping for staff that went the extra mile to create a more welcoming environment.
Overall, the Hilton Goa has a lot going for it in terms of room and location. They need to address the pool chemical imbalance and inject more hospitality into their service to excel as a premier 5* hotel. The foundation is there but some tweaks could make this a truly worldclass hotel dest.Thanks
Taj is the best in every service. We visited Taj Holiday for our anniversary and our stay was excellent. The Breakfast was amazing and had lot of varieties. Taj is the best hotel in hospitality. The Hotel lobby staff Saily helped us very much, upgrade our room to a Cottage and also gave us a complimentary anniversary Pastry and decorated our room. She also gave us some cute gifts on our anniversary.
We also visited and enjoyed Taj Fort Aguada property as its accessible from Taj Holiday Village Resort, the property is amazing and has serene and beautiful beach views.
Thank you Taj for the amazing service and hospitality.
See you soon.
I will start with the best: The character is chic, starting from the entrance and everyone with whom we have had to interact, polite, smiley, sincerely set up to help and to meet all your adequate needs - it is just a gun, megarepspect. Come only for the night with the family, it was a forced stop, but to the hotel this relationship does not have, in the morning at breakfast we prepared the best for all the time omlet with milk, then we asked the cash, which was not and cocoa, the guy didn't even know what it was, guggled and we all did! The territory is beautiful, the road to the beach is pleasant, the rooms are beautiful! The sand on the beach is small, violinous like snow - just heaven!!
And the minus that require categorical attention:
1. The floor in the room was very dirty, we arrived late in the evening, laid the children, took a shower, went there on the room, and in the morning looked at their feet and chips. The wife took a napkin and spent on the floor - it would be better not to see 🤣
2. In the pool, very clean water, the pool itself with different depths, very comfortable - NO, in the children's, smaller, area of the pool simply cannot be located, very strongly pulls the urine out of the toilets, right smells exactly at the level of water and a meter above. If you sail to the opposite end, there everything is good, airs.
3. We have not faced a problem, but I think there are few lying on the pool and beach(8 pcs), perhaps beach lying more relevant for Europeans, then should be enough.
Great
59 reviews
9.2/10
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9.3/10
Great
MMs. TRAVELLERA jewel of its own. Close your eyes and book it, you will thank me!!!
Everything, from the building, to the rooms, to the facilities, to the employees, to the surroundings, to the gardens, to the services, to the hospitality, to the food AAAAAAAAA+++ .
A big thank you to the reception manager, to the room service manager and to each & every employee! A place to be!!
Am coming back !
GGuest UserThe hotel is in a great location. Very friendly welcome.
We were shown to our room and things explained.
The balcony was small but ample.
The room should have contained robe and slippers but these were missing, although didn't affect our stay so not a real issue.
The pool is small but was very quiet and provided a nice cool off. Towels are available at the counter.
The hotel is located directly on the beach with beech shacks and restaurants on the beach very nearby.
The hotel does not provide beach loungers BUT if you head to a beach shack and buy a drink or two, they will allow the use of a bed for free. Directly out of the hotel gate on the beach there was a lady with beds trying to charge 500 rupees for a bed for the day. This is not necessary when you can get a drink for less with a free bed. We nearly learned the hard way.
The bed was far too hard for me, resulting in reduced sleep, but some people may prefer a firmer bed. My partner slept better than me so this was a personal experience. The bedding was nice quality though.
The whole place was clean and tidy. Rooms made up every day in the afternoon so not disturbed early morning which is nice.
The rooms are not soundproof so a lot of noise can be heard from outside when people start moving around in the morning.
Staff were friendly - everyone had a smile, and nothing too much trouble.
We only experienced breakfast once, and I would say it is ok as long as you don't expect a full English fry up (which in my opinion you shouldn't as you're in India). The food was hot, tasty, and fresh. There was plenty to choose from for a breakfast selection.
If I was to fault the breakfast, to provide a suggestion, providing tea and coffee black so that customers can add their own milk would make it more accessible to all. I can't drink too much dairy so had to give this a miss.
Then the only real downside to this hotel we found is when checking out, you are made to wait until the room has been checked, in case you steal anything. I completely understand this, but this should be made clear when checking in. We had booked a taxi to arrive at check out time, which could have resulted in additional costs for waiting time. Just to be mindful if staying here and arranging onward travel. Or maybe the hotel could make this policy clearer upon checking in.
All in all a very nice stay in Candolim and this hotel was a good choice.
GGuest UserPerfect location. Close to Panjim city, restaurants and ******s.
Hotel is very nice. Great breakfast buffet and nice pool and gym.
Staff are very professional but need to mention the great service provided by front office staff who works the night shift. Deevanshu might be his name. Appreciate the high level of service and assistance he provided.
JJadeYourJourneySuch a wonderful and beautiful hotel. The staff are helpful and go the extra mile.
I was disheartened to observe several lapses in pool etiquette that compromised the establishment's otherwise esteemed reputation.
Guests were seen entering the pool in inappropriate attire, such as pajamas and underwear , which is not only unsightly but also raises hygiene concerns. Proper swimwear is essential to maintain pool cleanliness and uphold the hotel's standards. Additionally, the presence of infants in diapers in the pool area is unsanitary, especially when a designated baby pool is available. This oversight not only affects the pool's cleanliness but also poses health risks to all guests.
The disregard for established pool etiquette significantly detracted from the luxurious experience anticipated at a 5-star establishment. The unsanitary conditions and lack of enforcement of pool policies not only diminished the quality of the stay but also raised concerns about the hotel's commitment to guest well-being and satisfaction.
GGuest UserGot back from Planet Hollywood last week.
Location - this is a quite beach with beautiful small grain sand and clean. Many locals in the sea and clean. There are a couple of shacks each side on the hotel beach with beds and drinks and tables. Sunset is beautiful from here.
Hotel: On arrival we were greeted, luggage taken to our rooms. We had the luxury pool view room- good amount of space in the bedroom, lovely balcony over looking the pool, bathroom clean. Towels changed daily and cleaned well. If you want anything staff are more than happy to help.
Staff are extremely helpful - we had a couple of issues with the room, but turned out to be user errors. We had a maintenance chap in our room within minutes.
The food was absolutely divine - eastern and western palates catered for. Chef Veronus came to talk to us every day at breakfast, and also made us some dishes not on the menu - really delightful and exceedingly good!
The pool was very quite, but suited us.
April is wedding season and there were some weddings on during the day and evening, but this is in a separate part of the complex. We actually enjoyed watching elements from the side lines. The wedding decor was incredible.
We could not fault this hotel, we were taken care of so well!
PPrateek DahiyaRecently stayed at the Hilton Goa and had a pleasant yet inconsistent experience. The room itself was excellent - very spacious with a large king bed, beautiful furnishings, and sparkling clean bathrooms. The location was also ideal.The breakfast spread was nice.
However, the swimming pool was a major disappointment. There seemed to be an overabundance of chlorine or other chemicals in the water that made it uncomfortable to swim in. My eyes stung badly after just a few minutes in the pool … it was basically unusable throughout my stay which was unfortunate.Also there is scope of improvement in the healthclub as well!
The hotel staff were courteous and professional but lacked some warmth and hospitality I would expect from a high-end resort. I wouldn't call them rude by any means, but they stuck strictly to business with little smiling or engaging conversation. I was hoping for staff that went the extra mile to create a more welcoming environment.
Overall, the Hilton Goa has a lot going for it in terms of room and location. They need to address the pool chemical imbalance and inject more hospitality into their service to excel as a premier 5* hotel. The foundation is there but some tweaks could make this a truly worldclass hotel dest.Thanks
DDanielAn absolutely delightful stay. I highly recommend this place to everyone and especially those looking to relax and unwind by the beach. Not ***y places in India are like this. The facilities and staff are all top notch. Very professional and polite. They took care of all our needs without hesitation. There's a nice garden to walk at night, with direct access to beach and security guards on both exits.
The resort had very ample variety of food, with different restaurants to choose from. Though perhaps a bit overpriced compared to equally good restaurants nearby.
Overall, I wished we had stayed a little longer but already had flights booked. Definitely will come back when I'm back in Goa.
DDinesh K R MWow! Wow! Wow! Thats what we can truly say about Doubletree! Nithesh, Syantika & Shivram the 3 of them really made our stay Great and Wonderful! They deserve the recognition for their service. The night we arrived, we were welcomed by Nithesh at the reception. The check in was quick and Nithesh followed us all the way to our room giving us information on the bfast, facilities, f&b and other details that we needed to know! Great Service, Nithesh! At the cafe during bfast, we were served by Shivram. He made sure we did not miss a thing! Shivram, we were looking out for you over the next few days, but maybe you were on another shift. Great Service, Shivram! Last but not least, Syantika! Although you are a newbie, you did not seem like a newbie at all! Your charm and must-do attitude, awesome! Both my wife and me felt, that your truthfulness in attending to a query that we asked you, and getting an almost immediate response, just speaks a thousand words! Keep up your good work and you will go a long way! Thank you also to the ***agement and team of Doubletree Goa!
GGuest UserIt was very amazing stay ... staff was also very nice here❤️ very cooperative and calm quiet hotel .... pool side was also very clean and clam
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