JJeanDuring my recent stay at Monte Cassino, I was thoroughly impressed by the exceptional service and unbeatable location. From the moment I arrived, the staff went above and beyond to ensure a seamless experience. The check-in process was efficient, and the front desk team was welcoming and attentive, providing personalized recommendations that made my stay even more enjoyable.
The location of the hotel is simply perfect. It offered convenient access to major attractions and dining options.
My room was immaculate, with all the amenities I could ask for, and the housekeeping team maintained it in pristine condition throughout my stay. The attention to detail and commitment to guest satisfaction were evident in every interaction, from the concierge’s insightful tips to the restaurant staff’s warm hospitality.
I would highly recommend Monte Cassino to anyone visiting Jounieh area, whether for business or leisure. The combination of exceptional service and a prime location makes it an outstanding choice.
AAliaThe hotel itself is lovely, and the staff were truly wonderful—very attentive and helpful. Unfortunately, the coach in our room had a very strong odor, to the point that we were convinced someone might have had an accident on it. Thankfully, the staff quickly replaced it for us, which we really appreciated. Aside from that, everything else was great—the pool was fantastic, and the view was absolutely beautiful.
NNoha khadra“Our stay at InterContinental Mzaar was very nice! Everything was great, and we had a wonderful time with my family. The staff was friendly and helpful, the rooms were comfortable, and the surroundings were beautiful. Highly recommended for families looking for a relaxing mountain getaway!
GGuest UserWe got poisoned from the terrible food during our 4 days stay, its very bad to see that happening in a 5 stars hotel or what it supposed to be…
The staff were friendly yet the hotel needs to be renovated..
ZZainab LamassuThe resort is beautiful, and it's close to most restaurants and tourist facilities.
But the reception staff are very slow to respond to requests and not cooperative.