Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.
Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style.
Hygiene: The hygiene of New Zealand hotels is good.
Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation.
Service: Not bad!
I checked in at 3:30 PM only to be given a dirty room, which was very disappointing. I immediately went to the front desk to report it, and they asked me to wait. I then asked if an upgrade was possible because the room felt very cramped, and the window only offered a view of the resort grounds, not the sea. It was room 213B, and all 'B' rooms apparently don't have sea views. You definitely need to pick an 'A' room for a good view. A little later, the front desk told me there were no rooms available and still asked me to wait. After another short wait, they said I could switch to room 201B. Upon opening the door, it was much better – it had a side window and even a partial sea view!
Very good a hotel apartment, very warm design, perfect facilities, neat and clean, just like your own home. Enjoying the sun on the balcony and drinking a glass of beer is life. The weather in Wanaka is too good. The hotel service is very nice and responds to requests. Also the washing machine comes with disposable detergent, too courteous. The bed was also very comfortable, the shower water was large enough to shower and shampoo very comfortable. Hope to have the chance to stay again next time.
The location of the hotel is really good. I was on a business trip for a week and chose to stay in a better hotel in town for the last two days. The service was also very friendly. However, I found a lot of body hair in the toilet when I got to the room. I don’t know why a hotel that costs 2,000 yuan a night would have such sanitary conditions. Apart from this, there are no major problems. It was a good stay! !
For the hotel
That they had everything we needed
For the hospitality
Every person you meet all to cheering with you and willing to help you
Marcus help us to set up a nice tour which we enjoyed so much for Dart river experience
Have stayed here for a few nights during holiday season. Generally good but definitely not worth the price and not matching the standard of a five-star hotel: (1) the shower cubicle door was not tight enough thereby causing some water leakage to the bathroom floor while showering, (2) the ventilation fan in the bathroom is not working and the hotel management sent several staff to fix but in vain, (3) upon check out, the receptionist alleged that we have opened a wine bottle but in fact we didn’t and it’s a mistake, (4) the staff is not very friendly. On the positive side, there is a convenient indoor car park and we can always find free parking in it. The room is clean.
Our first room wasn't great; the window faced a construction site. After we switched rooms, it was much better. The location is excellent, but it's uphill. The valet parking service was good, though.
The breakfast was great, the views were lovely, and the location was excellent. The service attitude from every department of the hotel was also fantastic. The only downside is that the hotel is located on a hillside, so if you don't have a car, that's something to consider.
Great
64 reviews
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9.4/10
Amazing
GGrey mouserGorgeous aesthetic throughout this lovely hotel! Gorgeous views of the Shotover River, pool, sauna and steam room all make this a luxurious stay.
GGuest UserA family of four for two nights.
Pleasant arrangement:
We looked for a room together but was fully booked so we ended up booking two separate rooms. By the time we checked in, we were given a deal for an extra NZD300 per night for a decent spacious room, and we took it.
Friendly and helpful staff:
After we parked our car, the staff immediately gave us a helping hand for taking our bags and luggages showing us to the check in counter.
When we needed help for immediate medications, the staff brought us to the medical center which was a few minutes walk, and always back us up with our needs. We were so much appreciated.
Summary:
Worth staying.
Friendly and helpful staff around.
Cleanliness and neat.
Walking distance to skyline and downtowns.
Decent breakfast.
ZZhang(xinyan)We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport.
The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too!
We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!
AamyuqlI checked in at 3:30 PM only to be given a dirty room, which was very disappointing. I immediately went to the front desk to report it, and they asked me to wait. I then asked if an upgrade was possible because the room felt very cramped, and the window only offered a view of the resort grounds, not the sea. It was room 213B, and all 'B' rooms apparently don't have sea views. You definitely need to pick an 'A' room for a good view. A little later, the front desk told me there were no rooms available and still asked me to wait. After another short wait, they said I could switch to room 201B. Upon opening the door, it was much better – it had a side window and even a partial sea view!
HHAHA211The breakfast was great, the views were lovely, and the location was excellent. The service attitude from every department of the hotel was also fantastic. The only downside is that the hotel is located on a hillside, so if you don't have a car, that's something to consider.
AAnonymous UserHave stayed here for a few nights during holiday season. Generally good but definitely not worth the price and not matching the standard of a five-star hotel: (1) the shower cubicle door was not tight enough thereby causing some water leakage to the bathroom floor while showering, (2) the ventilation fan in the bathroom is not working and the hotel management sent several staff to fix but in vain, (3) upon check out, the receptionist alleged that we have opened a wine bottle but in fact we didn’t and it’s a mistake, (4) the staff is not very friendly. On the positive side, there is a convenient indoor car park and we can always find free parking in it. The room is clean.
JJ LindsayThis is a fantastic hotel with great engaging staff who show you around the hotel and explain everything when you arrive. The hotel provides drinks, milk tea and a coffee with a coffee maker in the the room. Downstairs there is a really nice hang out area with a complementary happy hour and tea, coffee and sweets. The decor is very moody and is unique from any other hotel I've stayed in. A huge amount of detail is paid to ensuring presentation is on point. There are nice views from most rooms and the location is nice and close to the middle of town. The only disappointment was $20 to use a carpark. That being said, there is plenty of on street parking if required.
GGuest UserOur first room wasn't great; the window faced a construction site. After we switched rooms, it was much better. The location is excellent, but it's uphill. The valet parking service was good, though.
小小妞兒This hotel is very close to the city center, making it convenient to go anywhere. There's also parking right outside the hotel entrance, which is great for travelers with cars. The rooms have a lovely artistic feel, and the outdoor spaces are also filled with an artistic atmosphere. I loved it!
AAnonymous UserThe location of this hotel is very good. It is right in the center of the town and you can walk to the most beautiful shore in three minutes. Anyway, it's convenient to go anywhere. The only problem is that you may have to look for parking on the roadside. The hotel room is really big, and the equipment and speakers inside are very good. It's also close to a bar, so it's a bit noisy at night. Everything in the refrigerator is free except alcohol, and there are unlimited refills. For breakfast, it is beautifully prepared on site downstairs. I remember that the big breakfast was about 30 New Zealand dollars. It is worth commenting and worth staying at.
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