The family room was very nice, but the fifth person was considered an extra bed and slept on a sofa. The hotel ground floor was great for watching the Northern Lights, and we saw them that night. There seemed to be a sauna in the bathroom, but we didn't try it as we didn't know how to use it. The hotel breakfast was an English breakfast, and the hotel entrance offered views of the ski resort.
It was an experience out of the world during our stay here. We arrived early wanting to drop our bags but they allowed us to check in early anyway as our room was ready.
The cabin itself was clean and spacious enough for 2 people. The bathroom floor was heated which was nice. We got to even see the northern lights from our bed even though it only lasted for less than a minute. One thing to note is cabins are located quite near to one another and with the glass panels, you don't get total privacy. Make sure to request for a cabin off the stretch of main road to have more privacy.
We had breakfast and dinner here. Options were quite limited but understandable given the location. All dishes were labelled clearly, and we had no issues as vegetarians. We even saw some neighbourhood squirrels enjoying their breakfast.
The place is very modern and managed commercially as a business, with everything extra requiring extra charges (you may even pay for staff to pick up your bags from your cabin to the main reception, which is a 2-5 min walk affair).
Despite this, we think it's still worth trying out for a night to have something that's different.
The customer service was excellent, everyone was kind, and I was glad I chose this hotel from the start. Even though I arrived earlier than check-in time, my room was ready so I was allowed to check in early. There was a tour company right in front of the hotel, and the ski resort was nearby, so there were lots of things to do and it was convenient.
The front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
overall:
Definitely the best accommodation in Saariselkä
Geographically located at almost the highest point
We saw the unforgettable Aurora on the first night we stayed 😭🥺
And it’s really obvious! ! ! !
The hotel does not have much unnecessary light pollution
It’s just perfect for taking aurora photos with clear faces.
The room type we booked is a cabin in the building.
Highly recommend everyone to book this room type
The design of the building within the building is really comfortable.
There is also extra space for luggage, so it won’t be too crowded.
Large floor-to-ceiling windows allow you to easily see the entire snow scene
There is also a balcony where you can go out
There are also plastic snowboards to play with outside the door of the room.
Everyone has a smile from the time they check in at the front desk
The service attitude is super good!
After staying two nights we decided to book another night
This time I stayed in a glass house
It’s amazing though!
But I would recommend the cabin more
Oh, there’s more! Be sure to try their sauna
Super big, super comfortable and very reasonably priced
transportation:
I think it is more comfortable to drive by yourself if you come to Saariselkä. Although the ski resort, the entire town and the entire hotel are not far from each other, driving will make traveling much more convenient. It will not be difficult to drive on the way up, and you will see awesome scenery. The view, overall very convenient.
Breakfast: Sufficient portions, all you can eat salmon and various fish, together with beautiful views, the overall experience is very good
Dinner: The hotel provides dinner at the same place in the evening. I personally think it is worth a try. In addition to the a**osphere, the food is also very delicious! It is recommended to dine at sunset, everything is beautiful!
A nice hotel with good breakfast. My family of 4 adults were enjoyed our 2N stayed there. However, there are rooms for improvement on the room door key system and the lift. They are too old and inconvenient to use in today’s environment. Even thot it is functionally working. The door is hard to open and closed with the key, where the cards system will be a better choice. The lift is too small for guest.
Ми мали чудовий відпочинок на 3 ночі в цьому готелі. Бронювали будинок з каміном та сауною, щоб насолодитися тишею. Будиночки не новозбудовані але комфортні та затишні, є все необхідне для декількох днів проживання. Сніданки смачні, свіжі. Персонал привітний, доброзичливий. Якщо б була нагода відвідати Лапландію, не задумуючись забронювала б цей готель. Чудовий готель!
Very Good
50 reviews
8.6/10
Price from
PHP 8,297
per night
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9.1/10
Great
GGuest UserThe accommodation is very poorly located, right next to the road, which makes it impossible to sleep well.
The lights flicker until 3 a.m., making it impossible to stargaze or see the Northern Lights.
If you're hoping to catch up on sleep in the morning, forget it! The Huskies start barking at 8 a.m.
The bathroom is tiny, access to hot water is limited to 15 minutes (followed by 30 minutes of cold water), and using the sauna (in a separate area) costs around €100.
I paid an extra €10 for a crib, even though the price is already clearly overpriced!
The restaurant isn't very good, and people who have checked in or are about to leave walk right through the middle of the room, creating a terrible draft.
I had to beg for hot milk at breakfast (which isn't offered). Furthermore, drinks are extra, even with half-board.
The room is clearly too small for two adults and a child (plus a baby).
The activities are overpriced.
We had stayed in several places and only booked one night in this accommodation, and thank goodness!
The value for money is absolutely terrible.
GGuest UserRight in Santa Claus village. If you come in the winter, it’s a good location and there will be many activities inside the village. But if you come here in other seasons like us, there will be boring and far from the downtown because lots of activities are stopped. You can take bus no.4 or Santa clause express to downtown at cost. Room with sauna is very good experience
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
KkelvinchewsvIt was an experience out of the world during our stay here. We arrived early wanting to drop our bags but they allowed us to check in early anyway as our room was ready.
The cabin itself was clean and spacious enough for 2 people. The bathroom floor was heated which was nice. We got to even see the northern lights from our bed even though it only lasted for less than a minute. One thing to note is cabins are located quite near to one another and with the glass panels, you don't get total privacy. Make sure to request for a cabin off the stretch of main road to have more privacy.
We had breakfast and dinner here. Options were quite limited but understandable given the location. All dishes were labelled clearly, and we had no issues as vegetarians. We even saw some neighbourhood squirrels enjoying their breakfast.
The place is very modern and managed commercially as a business, with everything extra requiring extra charges (you may even pay for staff to pick up your bags from your cabin to the main reception, which is a 2-5 min walk affair).
Despite this, we think it's still worth trying out for a night to have something that's different.
AAnonymous UserThe front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
YYU_chocomintoThe location is fantastic, with a café on-site and plenty of attractions nearby. There's also a bus stop close by. The breakfast was lavish. However, for the sauna, the operating hours are short, and the temperature is a bit low. After a few people used the shower, the drain got clogged. I wouldn't recommend it if your main purpose is the sauna. While laundry service is available, it's quite expensive, so I opted for the self-service laundry near Rovaniemi Station instead.
AAnonymous UserThe hotel is located in the city center. Close to shopping malls and supermarkets. Nice breakfast and people. It's just 10mins walk to Arktikum Park where you have high chances of seeing the northern lights when the weather are clear.
GGuest UserThe place is absolutely beautiful, only few steps from Ounasvaara Ski Resort. The Chalet was really good and cosy with amazing views from the windows and balcony. Our private Chalet had a second bedroom which we didn’t use as my daughter and myself preferred the first floor. We loved having our own sauna in the bathroom, great addition to relax and we enjoyed it sooo much! Breakfast was excellent with great selection, we loved the waffle maker! Staff were all helpful and pleasant. Location is excellent, not far from the airport, city centre, and Santa Claus Village. Overall, perfect Chalet, we would definitely recommend staying here, we had a great time!
GGuest UserThe location of this hotel is superb! For the strategic location of this hotel by the river I would say YES to this hotel anytime.
But feedback to the hotel to improve are:
- House Keeping need to buck up a bit, I geddit it is peak period in Dec and it is tough to clean the room but still..
- Considering the room I stayed is newly renovated, the toilet is just too small- especially the sink!! Smaller than the one in the airplane.
- Reception services are nice and friendly but just too slow.. I geddit that it is peak,, all the more they need to speed up
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