The family room was very nice, but the fifth person was considered an extra bed and slept on a sofa. The hotel ground floor was great for watching the Northern Lights, and we saw them that night. There seemed to be a sauna in the bathroom, but we didn't try it as we didn't know how to use it. The hotel breakfast was an English breakfast, and the hotel entrance offered views of the ski resort.
We stayed in an igloo. Although it was cloudy and we couldn't see the aurora, we felt very peaceful and relaxed when we lay in bed and looked up at the sky and the surrounding environment. The receptionist was very friendly and proactive in helping us. When we took photos by the stove, she took the initiative to light the firewood, which added to the atmosphere.
Awesome service, the front counter guy is really nice and patient to help us in any quires. The room is clean with nice sea view. Feeling quite well to see the sky stars when lying down on the bed in the night and the morning sky is super beautiful. Plus, the hotel price includes free tickets for experience 365, we enjoyed a lot there. .
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
The service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good.
服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
overall:
Definitely the best accommodation in Saariselkä
Geographically located at almost the highest point
We saw the unforgettable Aurora on the first night we stayed 😭🥺
And it’s really obvious! ! ! !
The hotel does not have much unnecessary light pollution
It’s just perfect for taking aurora photos with clear faces.
The room type we booked is a cabin in the building.
Highly recommend everyone to book this room type
The design of the building within the building is really comfortable.
There is also extra space for luggage, so it won’t be too crowded.
Large floor-to-ceiling windows allow you to easily see the entire snow scene
There is also a balcony where you can go out
There are also plastic snowboards to play with outside the door of the room.
Everyone has a smile from the time they check in at the front desk
The service attitude is super good!
After staying two nights we decided to book another night
This time I stayed in a glass house
It’s amazing though!
But I would recommend the cabin more
Oh, there’s more! Be sure to try their sauna
Super big, super comfortable and very reasonably priced
transportation:
I think it is more comfortable to drive by yourself if you come to Saariselkä. Although the ski resort, the entire town and the entire hotel are not far from each other, driving will make traveling much more convenient. It will not be difficult to drive on the way up, and you will see awesome scenery. The view, overall very convenient.
Breakfast: Sufficient portions, all you can eat salmon and various fish, together with beautiful views, the overall experience is very good
Dinner: The hotel provides dinner at the same place in the evening. I personally think it is worth a try. In addition to the a**osphere, the food is also very delicious! It is recommended to dine at sunset, everything is beautiful!
The room was old but clean enough, though the layout was a bit odd. The front desk staff were very helpful; we arrived early and they checked us in as soon as a room became available. If you arrive early and the restaurants near the hotel aren't open yet, the hotel offers breakfast for 12 euros per person.
Ми мали чудовий відпочинок на 3 ночі в цьому готелі. Бронювали будинок з каміном та сауною, щоб насолодитися тишею. Будиночки не новозбудовані але комфортні та затишні, є все необхідне для декількох днів проживання. Сніданки смачні, свіжі. Персонал привітний, доброзичливий. Якщо б була нагода відвідати Лапландію, не задумуючись забронювала б цей готель. Чудовий готель!
This time I went to Nordic to live in Scandic, the price is better, and the sanitary conditions are reassuring. The front desk service is warm, the breakfast is rich and delicious.
Very Good
49 reviews
8.2/10
Price from
$105
per night
Check availability
See All 4-Star Hotels in Lapland
Recent Reviews for Lapland Hotels
See all
9.2/10
Great
GGuest UserThe accommodation is very poorly located, right next to the road, which makes it impossible to sleep well.
The lights flicker until 3 a.m., making it impossible to stargaze or see the Northern Lights.
If you're hoping to catch up on sleep in the morning, forget it! The Huskies start barking at 8 a.m.
The bathroom is tiny, access to hot water is limited to 15 minutes (followed by 30 minutes of cold water), and using the sauna (in a separate area) costs around €100.
I paid an extra €10 for a crib, even though the price is already clearly overpriced!
The restaurant isn't very good, and people who have checked in or are about to leave walk right through the middle of the room, creating a terrible draft.
I had to beg for hot milk at breakfast (which isn't offered). Furthermore, drinks are extra, even with half-board.
The room is clearly too small for two adults and a child (plus a baby).
The activities are overpriced.
We had stayed in several places and only booked one night in this accommodation, and thank goodness!
The value for money is absolutely terrible.
WWooi Wen YangSanta Claus Holiday Village Hotel – A Magical Stay in the Heart of Lapland
I recently had the pleasure of staying at Santa Claus Holiday Village in Rovaniemi, and it was nothing short of magical! From the moment we arrived, we were welcomed with warm hospitality and a festive atmosphere that truly captured the spirit of Christmas.
The accommodation was cozy, well-maintained, and thoughtfully designed. Our cabin was spacious, featuring a private sauna—a perfect way to unwind after a chilly day outside. The room was well-equipped with modern amenities while still maintaining a charming, rustic feel.
The location is unbeatable, situated right in the Santa Claus Village. It was incredibly convenient to visit Santa’s office, cross the Arctic Circle, and enjoy the various winter activities like husky sledding and reindeer rides. Plus, the breathtaking snowy landscapes made for unforgettable moments.
The breakfast buffet offered a great selection of hot and cold dishes, including traditional Finnish options. The on-site restaurants also provided delicious meals, with a cozy ambiance perfect for relaxing after a day of adventures.
The staff were friendly and accommodating, always ensuring guests had the best experience possible. Whether it was arranging activities or providing recommendations, their service was top-notch.
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
AAngelaFlyingAwesome service, the front counter guy is really nice and patient to help us in any quires. The room is clean with nice sea view. Feeling quite well to see the sky stars when lying down on the bed in the night and the morning sky is super beautiful. Plus, the hotel price includes free tickets for experience 365, we enjoyed a lot there. .
YYU_chocomintoThe location is fantastic, with a café on-site and plenty of attractions nearby. There's also a bus stop close by. The breakfast was lavish. However, for the sauna, the operating hours are short, and the temperature is a bit low. After a few people used the shower, the drain got clogged. I wouldn't recommend it if your main purpose is the sauna. While laundry service is available, it's quite expensive, so I opted for the self-service laundry near Rovaniemi Station instead.
LLINGINBOThe service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good.
服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
KKim_10The staff was really amazing, very friendly. I wasn’t very impressed by the room. The heating was not fully working, there were no basic amenities like a kettle, or even drinking water. Biggest concern was cleanliness as I asked for cleaning on one occasion and beds were poorly made, sheets weren’t changed, the toilet wasn’t properly cleaned as there a piece of paper on the floor which was clearly visible, tissues weren’t restocked and also one of the over covers from the bed was removed and just chucked over the ironing board which was absolutely horrifying to see.
Food at the hotel was good and restaurant staff were also very helpful.
GGuest UserThe place is absolutely beautiful, only few steps from Ounasvaara Ski Resort. The Chalet was really good and cosy with amazing views from the windows and balcony. Our private Chalet had a second bedroom which we didn’t use as my daughter and myself preferred the first floor. We loved having our own sauna in the bathroom, great addition to relax and we enjoyed it sooo much! Breakfast was excellent with great selection, we loved the waffle maker! Staff were all helpful and pleasant. Location is excellent, not far from the airport, city centre, and Santa Claus Village. Overall, perfect Chalet, we would definitely recommend staying here, we had a great time!
SSimonHassle free checkin where email instructions were given to enter the building and acquire the keys to the apartment. New and clean apartment with many amenities including a washing machine. About 3mins walk to the city centre where there are restaurants, cafe, pubs and shopping malls. Recommended.
CCassia FooOverall: Generally nice hotel with an excellent location in downtown Rovaniemi. Loved the bedding and the extra pillow for stacking. The room does come with air conditioning; however, it's not really noticeable. Luckily, there's a small, openable window section to let in cool air from outside. The room is as expected; however, the bathroom is really toooooo tight and small. Location-wise, perfect. A close walk (literally within minutes) to the main street, with lots of stores and restaurants.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.