This was my first trip to Japan's Tohoku region. The Richmond Hotel Morioka is visible right after exiting the JR station. When traveling in Japan, I generally choose hotels near JR stations for their unparalleled convenience in dining, accommodation, transportation, and shopping. I'm especially pleased with the Richmond Morioka. The rooms are slightly larger than hotels in other cities, and the floor-to-ceiling windows make them feel bright and airy. The cleanliness and facilities were satisfactory, and the front desk staff provided excellent service. The check-in/check-out times were better than in other areas. The bedding was very comfortable, and the hotel's soundproofing was excellent, ensuring a peaceful night's sleep. If I visit the Tohoku region again, I'll definitely use Morioka as my base, and the Richmond will undoubtedly be my top choice.
The hotel staff are very warm, polite and attentive. Very satisfied! The room I booked includes a semi-open-air bath, which is a great environment. The room was also cleaned very well. Breakfast and dinner were also very rich and delicious. Highly recommended!!!!
This hotel is incredibly convenient, being so close to the station. It's a standard business hotel, but the brand chain is reliable, and the location is excellent. The bed was also very comfortable, just the right firmness.
As usual. We enjoyed our stay. Hotel is conveniently near the train station with shopping and lots of restaurants. Will stay with them again when we are in Morioka.
The check-in staff introduced the hotel attentively and cleaned the room attentively. The ski rental staff are very patient. 
But the quality of the food in the restaurant is average, and all the shrimps in the seafood are rotten. And some of the waiters are not polite to the guests.

I had visited Momijikan on a day trip to the onsen before and loved it. This time, my boyfriend and I booked a great value room (randomly assigned) and were given a tatami room.
We got up early to see the sunrise over the snow-covered ground – the view was beautiful.
We asked the front desk to book a shuttle bus for the next day the night before, so we could go directly to JR Hanamaki Station after check-out – very convenient.
The breakfast selection was extensive and delicious – I highly recommend choosing a hotel with breakfast included when booking!
The hotel's location is excellent, just a 3-minute walk to Kaiun Bridge. Parking is mechanical and costs 1100 JPY per day. The in-room toiletries are from DHC, which is a nice touch! What truly stands out, however, is the hotel's breakfast on the top floor. The view is absolutely stunning, with clear sights of Mount Iwate. The restaurant staff are incredibly energetic and friendly – they truly deserve praise! The cleaning staff were also very polite.
Very good feeling, as soon as you arrive at the hotel, there is a friendly staff reception, help to help with luggage, the check-in process has a detailed explanation of the service staff, smiles, kind and cute, and at the same time explain the hotel facilities and the layout of the room. Space, we are here during the period, Had a wonderful dinner (kaiseki cuisine) and a hearty breakfast, everything was very good, I hope to stay next time.
We had a pleasant stay in general. However, room ceaning service needs to be improved. Our group of people have a few bad experiences.
1) after returning to room after the day, there was a used mask left in the bathroom. There’s also a day without providing onsen towels and we had to bring over the mid size ones
2) the door of my friend’s room remained open after the cleaning service (a 3M sticker with なすし2 sticked on wall). Glad there’s no missing items
3) another room, there was blood and urine stint left on the toilet cover!
I hope the hotel can take it seriously as it indeed ruins the brand of IHG and bad customer experience.
A smart, neat, clean hotel with efficient check-in and luggage storage. Room was adequate with a lovely large window for city views and distant snowy mountains. Bathroom nice with a largish bath. Bed was very comfortable with the large, puffy duvet. Enjoyable 2 night stay.
Very Good
47 reviews
8.5/10
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9.6/10
Amazing
IIrisjgzThis was my first trip to Japan's Tohoku region. The Richmond Hotel Morioka is visible right after exiting the JR station. When traveling in Japan, I generally choose hotels near JR stations for their unparalleled convenience in dining, accommodation, transportation, and shopping. I'm especially pleased with the Richmond Morioka. The rooms are slightly larger than hotels in other cities, and the floor-to-ceiling windows make them feel bright and airy. The cleanliness and facilities were satisfactory, and the front desk staff provided excellent service. The check-in/check-out times were better than in other areas. The bedding was very comfortable, and the hotel's soundproofing was excellent, ensuring a peaceful night's sleep. If I visit the Tohoku region again, I'll definitely use Morioka as my base, and the Richmond will undoubtedly be my top choice.
GGuest UserThe location is beautiful and the views from the car park assured us we had chosen well. Check in was helpful and all facilities were fully explained at this time, allowing us to book our dining time.
The room was comfortable and traditional; the view, amazing! With an afternoon of sunshine, time was taken to enjoy the view in a temperature controlled setting. There was a beautiful tea set and tea provided along with some complementary snacks and water. The toiletries provided were lovely and I shall certainly be looking to purchase these for my home.
Dinner was a Chinese style buffet, with an excellent selection of dishes. Barbecues for the table and delicious sashimi and hand prepared sushi. Soups, stews, salad and more! To follow was an assortment of cakes and ice creams. Staff were very helpful and polite and the food was filling and delicious. We then retired to the hotel bar where we were again greeted by a lovely member of staff.
Upon return to our room, futons had been prepared and the room made ready for sleep. These were surprisingly comfortable.
Breakfast was also delicious with a huge array of dishes to choose from. Check out was simple and staff were helpful and polite.
I will definitely be returning!
I
MMissCDThe best ski in and ski out and Onsen hotel in Japan so far!
We loved the hotel so much in Oct 2025 so we rebooked and came again from Dec 20-24, 2025.
1. Very convenient for ski experience. Ski in and ski out. Ski rental and ski coach school are just besides hotel. Good experience for rentals and coaches hiring.
2. Breakfast and dinner buffets are great and so yummy! The food does change every night to give you diversified variation to choose from. Very delicate food preparations by great chefs so don’t worry you will never get bored.
3. Onsen is also great great great! Great view and women and men get alternate the hot spring pool everyday.
4. First floor relaxing area is great great! You have self service bar of juice / soda / coffee and popsicles.
5. The hotel staffs are so nice and make you feel at home. Motoyo-San is extremely friendly and her English is so fluent!!! We were very lucky to have her help out during our stay.
6. 3rd floor is newly renovated so pls try this beautiful room next time!
Highly recommend!!!! Great for family and couple trips!
GGuest UserI was looking for a hotel for my trip to Morioka when I found out this hotel was opening that day, so I booked it right away.
The lobby, guest rooms, and lounge were all beautiful, stylish, and wonderful.
The large public bath had a sauna, which was very relaxing.
The breakfast, which I had been looking forward to, was even more delicious than I expected, and I ate a lot. I definitely want to stay here again the next time I travel to Morioka.
SStaliciousWe had a pleasant stay in general. However, room ceaning service needs to be improved. Our group of people have a few bad experiences.
1) after returning to room after the day, there was a used mask left in the bathroom. There’s also a day without providing onsen towels and we had to bring over the mid size ones
2) the door of my friend’s room remained open after the cleaning service (a 3M sticker with なすし2 sticked on wall). Glad there’s no missing items
3) another room, there was blood and urine stint left on the toilet cover!
I hope the hotel can take it seriously as it indeed ruins the brand of IHG and bad customer experience.
GGuest UserThis hotel is incredibly convenient, being so close to the station. It's a standard business hotel, but the brand chain is reliable, and the location is excellent. The bed was also very comfortable, just the right firmness.
KKen911TTAs usual. We enjoyed our stay. Hotel is conveniently near the train station with shopping and lots of restaurants. Will stay with them again when we are in Morioka.
GGuest UserI stayed in a moderate single room. It was beautifully renovated and very cute. It was directly connected to the station, so it was very convenient to be able to buy various souvenirs in the station building.
KKwok Keung YipThe hotel staff are very warm, polite and attentive. Very satisfied! The room I booked includes a semi-open-air bath, which is a great environment. The room was also cleaned very well. Breakfast and dinner were also very rich and delicious. Highly recommended!!!!
AAngeloooThe hotel's location is excellent, just a 3-minute walk to Kaiun Bridge. Parking is mechanical and costs 1100 JPY per day. The in-room toiletries are from DHC, which is a nice touch! What truly stands out, however, is the hotel's breakfast on the top floor. The view is absolutely stunning, with clear sights of Mount Iwate. The restaurant staff are incredibly energetic and friendly – they truly deserve praise! The cleaning staff were also very polite.
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