Our stay at The Peninsula was exceptional. The amenities were complete and the staff were accommodating. The diversity of choices in the breakfast buffet was also amazing. I look forward to staying in it again in the future.
Apart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
Royal Pearl Suites is truly a gem for travelers seeking comfort and luxury at an affordable price. The hotel boasts beautifully designed rooms with modern interiors, cozy bedding, and all the facilities you need for a stress-free stay. The staff are exceptionally courteous, always ready to assist with a smile, which makes the experience even more pleasant. The serene ambiance and excellent cleanliness standards create a homely yet elegant environment. Its prime location offers easy access to the beach, restaurants, and shopping areas, making it perfect for both relaxation and exploration. Highly recommended for a delightful and memorable getaway.
Quite a nice hotel that just needs better linen as you can clearly see some wear and tear on the blanket and the sheets. Reception felt a bit overwhelmed especially during check in and check out hours. Housekeeping and security staff, however, are so friendly, always greeting, smiling, and being proactive. The rooftop restaurant is also quite pleasant.
This hotel is the luxury one in Cox's bazar, the staffs are great, the room is clean and very comfortable. The hotel locates in the good location. You can also call for picking up van for free. The breakfast are delicious.
It’s okay to have a morning meal. If you travel early, you can have breakfast alone. It's just bread and simple pastries. The doorman and waiter are good. But there is no kettle in the room
TThongThis hotel is the luxury one in Cox's bazar, the staffs are great, the room is clean and very comfortable. The hotel locates in the good location. You can also call for picking up van for free. The breakfast are delicious.
GGuest UserApart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
AAkter TaniaRoyal Pearl Suites is truly a gem for travelers seeking comfort and luxury at an affordable price. The hotel boasts beautifully designed rooms with modern interiors, cozy bedding, and all the facilities you need for a stress-free stay. The staff are exceptionally courteous, always ready to assist with a smile, which makes the experience even more pleasant. The serene ambiance and excellent cleanliness standards create a homely yet elegant environment. Its prime location offers easy access to the beach, restaurants, and shopping areas, making it perfect for both relaxation and exploration. Highly recommended for a delightful and memorable getaway.
SShaiRaiOur stay at The Peninsula was exceptional. The amenities were complete and the staff were accommodating. The diversity of choices in the breakfast buffet was also amazing. I look forward to staying in it again in the future.
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