4-Star Hotels in Wakayama Prefecture, Japan

I had an absolutely delightful stay at this hotel. Every aspect of the experience exceeded expectations — the room was impeccably clean, elegantly designed, and exceptionally comfortable. The staff were warm, attentive, and provided truly outstanding service throughout my stay. The breakfast was particularly impressive, offering a refined selection of high-quality, fresh, and beautifully presented options that made each morning a pleasure. The location is ideal, and the facilities are superbly maintained, contributing to an overall sense of sophistication and relaxation. I would highly recommend this hotel to anyone seeking a premium and memorable stay, and I very much look forward to returning in the future.

For the price, this was a really average stay. The staff were average, as well as the food. The staff were friendly but they didn’t feel genuine. The Temple itself is very beautiful. The rooms are large, however the floor mattresses are completely worn out so you can actually feel the hard floor beneath you. I’ve stayed in a Ryokan before and their mattresses were still soft and comfortable so this Temples mattresses are definitely in need of an upgrade. Would I come here again? Probably not.

The hotel's environment is fantastic, and the entrance garden landscape is absolutely beautiful. The seaside corridor is also stunning, and there's a dedicated hot spring area for foot soaks. The public outdoor hot spring views are also great. The only downside of my trip was the room I booked, which was supposed to have an indoor hot tub, but it turned out to be just a regular bathtub. Although the staff explained that the water was indeed from a hot spring, it still felt disappointing, so I didn't use it. I contacted Ctrip customer service about it, and their handling of the issue was very satisfactory. However, the public bath was a delightful surprise; both the environment and the soaking experience were incredibly comfortable. I highly recommend the dinner buffet. Even though it's a buffet, the ingredients are fresh, and the variety is extensive. You can even grill your own food. The tempura was exceptionally delicious, and they had Haagen-Dazs ice cream! Breakfast, however, wasn't as lavish and was quite simple. Overall, I'd say I'm satisfied.

The hotel offers ocean view rooms and a restaurant with sea views. It was a truly delightful and relaxing stay. I highly recommend opting for both breakfast and dinner, as it really enhances the experience. The front desk staff were incredibly warm, enthusiastic, and provided excellent service, which was commendable. For the Japanese-Western style ocean view rooms, the lower floors might get slightly less sunlight in the afternoon, but it doesn't detract from the overall comfort of the stay. There's also a public bath on the second floor. A standout feature of this hotel is definitely the front desk staff – a big shout-out to them again! If you plan on having dinner, it's highly advisable to book the two-meal-and-one-night package. Booking just the room and then adding meals separately will result in a significant price difference and won't be as cost-effective as the package deal. I highly recommend this hotel if you get the chance to visit. It's conveniently located, just a 10-minute walk from JR Kii-Katsuura station.

I had a wonderful stay at Shiraraso Grand Hotel and would highly recommend it to anyone visiting Shirahama. The reception staff were exceptionally friendly, welcoming, and professional. When my family arrived for check-in, our names were already prepared in their system, and the entire process was completed quickly and smoothly. It was a great first impression. What impressed me the most happened after we went to enjoy the beach. Unfortunately, it started raining, and when we returned to the hotel, we were still standing outside near the entrance. To my surprise, one of the reception staff came out and brought us towels to dry ourselves. This thoughtful gesture was completely unexpected and made us feel genuinely cared for. The front desk team is truly attentive and considerate. The room was very clean, comfortable, and offered a fantastic view. Waking up and looking out at the beautiful scenery was one of the highlights of our stay. The price was also very reasonable for the quality of service, location, and overall experience. Overall, this hotel exceeded my expectations. Excellent staff, clean rooms, beautiful views, and great value for money. I highly recommend Shiraraso Grand Hotel to everyone and would happily stay here again in the future. ⭐⭐⭐⭐⭐

The room was very spacious and had no strange smells. The hotel staff even helped move our stored luggage into the room and provided complimentary snacks and water, which was a very thoughtful touch! The TV showed the occupancy of various public areas, which was super considerate. The hot springs were also very comfortable, with good ambiance and cleanliness. After a dip, they offered popsicles, which was a nice treat. There were two large bookshelves nearby where you could pick out your favorite manga to read, and right outside was the massage chair area – absolutely perfect! In the evening, they offered free late-night noodles that were quite tasty, and there was a self-service drink bar. The breakfast buffet had a wide variety of choices, and I even got to try local specialty sushi, which was a unique experience. There was an electronic scale at the stairwell for weighing luggage, which was very convenient. I'd love to visit again if I get the chance!

We were extremely pleased with every aspect of our stay! The service was excellent, and everyone was incredibly friendly and kind. We booked a sea-view room, which was spacious, and we loved falling asleep to the sound of the waves. A highlight for us was the pre-booked breakfast and dinner at the hotel; they were fresh, delicious, and exquisitely prepared, with no repetition over our two-day stay. The staff at the tourist information center next to the station also provided exceptional service. They meticulously marked train schedules and maps with colored pens and even helped us look up the tidal times.

The hotel staff was very welcoming and accommodate all our needs. Though it is not close to from main street and restaurants of the town, and maybe not so new and fancy as other hotels in town, we really enjoyed our stay. The hotel has very specious rooms and great sea views! It also has a secluded lounge for the guests where you can bring your drinks and food if you want to catch up with your friends outside the room, that was very nice for our group, we could enjoy our time there (not many hotels have this!). The manager (hotel owner?) has gone far beyond and even organised our breakfast for 7 people for takeaway when he heard that we have to leave early. They quickly put it in a recyclable furoshiki (Japanese way to pack the bento lunches), it was so sweet of them! When eating this breakfast on a train I could tell it was the best breakfast we had during our stays in the hotels. I definitely recommend staying in this small hotel with high level of service!

The hotel is easy to find with a parking garage connecting to it. Check in was fast and hotel staff was helpful with good English. Parking is 800 yen for hotel guests for 24 hours. The room is nice and beddings are comfortable. Their sky spa is small but functional with an indoor, outdoor onsen and a steam sauna. It could get crowded if there are more than 2-3 people given so compact. The mall downstairs have a few restaurants, a supermarket, a bookstore and a public library which is convenient. The hotel does not provide much amenities which I was a bit disappointed. Overall still a good hotel with a modern stylish design which i recommend in non peak season with a good rate.

Really loved it! The hot springs were so relaxing, and the breakfast spread was incredibly generous. The view from the window was lovely. On the second floor, there are lots of entertainment options, including massage chairs and a wide selection of manga to read. Just a heads-up: the hot spring pools switch between day and night, so make sure you don't go to the wrong one!