4-Star Hotels in Canton of Luxembourg, Luxembourg

The hotel is along a quaint street that's almost like uninhabited on a Sunday. I like that there's a bus stop right at the doors that helps with getting around easily. But there's essentially nothing much in the surroundings. The hotel reception is at the bar, one may mistaken it for the bar counter instead. The lobby has a bar vibe, I guess much in line with the brewery history of this building. Room is a little small for 2 persons, leaves little space for moving around if 2 luggages are opened concurrently. I like the open wardrobe concept but I don't get why the electrical sockets need to be hidden behind the side table. The room is also generally very dim and dark, even with all lights switched on. They also provide a bottle of drinking water, just 1 per day and additional bottles are chargeable. Which I felt was a little rigid considering how expensive a room night costs here. The toilet is separate from the shower area which does not have a door. The standing shower has no shower curtain and is half covered, where the water just spills all over outside of the shower area. The bed is firm and comfortable but pillows are too soft for my liking, hardly any support. Room is always clean, kudos to the housekeeping team. Overall, an acceptable stay, but pricey.

I stayed at the DoubleTree Luxembourg with my 80-year-old father, who is unwell and was extremely tired after a long day of travelling. Unfortunately, the room we were given was right next to the elevator motors, and the noise kept both of us awake almost the entire night. My father finally managed to fall asleep around 7:00–7:30 AM after hours of discomfort. However, at 8:00 AM, there was a knock on our door. I opened it half-asleep, and the staff member simply said “It’s ok” and walked away. I later saw the same person again in uniform, so clearly they were a member of the hotel team. I still cannot understand why they knocked at that time, and what exactly was “ok,” especially when it was obvious the room had severe noise issues and guests could still be resting. I shared all of this with the reception team and politely asked to speak with the manager. Instead of a brief conversation or even a quick acknowledgment, I was handed a handwritten note with the manager’s email. After travelling with an elderly parent who was in pain and exhausted, I was genuinely hoping for a bit of understanding or empathy. Even a short apology would have meant a lot at that moment. I should mention that breakfast was also quite basic and didn’t match the DoubleTree standard I’m familiar with, so overall the stay was unfortunately far below what I usually experience with Hilton properties. I’m writing this not to complain for the sake of complaining, but because the situation placed my father—who is already unwell—under a lot of unnecessary stress. As a loyal Hilton Honors member, this experience was difficult for me, and I sincerely hope management can review what happened and decide on an appropriate way to make this right.

The room was really spacious, with a lovely small lawn outside the window that looked like a prairie. It was super convenient to take the free shuttle into town to explore. We stayed out until past 10 PM, then took three different buses back. Even though it was summer, I was practically freezing by the time we got back in the middle of the night. One thing I definitely have to commend the hotel for: I accidentally left my car keys on the sofa by the entrance and only realized they were missing when I got back late. I rushed to the front desk, and even though the shift had changed, they thankfully found them in a drawer. Even more coincidentally, I met the family who found the keys right there at the front desk. Everyone was so kind, and I'm incredibly grateful. Losing them would have absolutely ruined our entire trip!

Conveniently located near the bus station, the hotel is really clean, the rooms are very well decorated, the front desk and room service can communicate in German (the check-in manual is available in French, English and German). The continental meals are delicious (there is an ice cream shop and Subway nearby if you are not used to it)

A mid-range business hotel. Not luxurious, but it offers all the necessary amenities. Small gym and sauna. Breakfast is satisfactory. Silent, convenient location for Kirchberg area.

After checking the hotel's check-in terms, I should be able to check out at 11:30 noon. I also checked the hotel's check-in terms on booking and it was the same, but the hotel asked me to check out at 11:00. After I complained, the staff told me that it was okay to give me a half-hour extension. I didn't want the extra fee. The discounts only require the due rights. The experience of this stay is very poor.

The hotel is two villas, one is a hotel and one is a hotel. The hotel is very new, luxuriously decorated, the rooms are large, the location is very good, and the city center is out. The hotel service is very good, the waiters are very warm and patient. The only complaint is that there is nothing to eat for free breakfast. The breakfast on the menu needs to be paid separately. I don’t know at first. I know that I have to pay after eating. The last breakfast is paid 60 euros. The hotel has welcome fruit and snacks, and drinks and beer in the fridge are free

Die Lage ist etwas abseits, der nächste Bus hält etwa 150 m vom Hotel entfernt. Die Zimmer wirken etwas veraltet, und trotz des ”Bitte nicht stören”-Schildes an der Tür klopfen die Reinigungskräfte. Der Duft von chemischen Reinigern ist sehr präsent, und die Betten sind extrem weich, was Geschmackssache ist. Abgesehen davon waren die Zimmer sauber und wurden täglich gereinigt. Die Wellness-Einrichtungen wie Sauna, Schwimmbad und Fitnessraum sind im Vergleich zur Gästezahl recht klein. Das Essen entsprach meiner Meinung nach nicht dem Niveau eines Vier-Sterne-Hotels, ich habe schon bessere Erfahrungen gemacht. Die Mitarbeiter waren jedoch fast alle ausgesprochen freundlich. Insgesamt würde ich dieses Hotel nicht erneut buchen, da mir das Bett zu weich war und das Hotel etwas in die Jahre gekommen ist

(+) hotel is 10 or 15 minute walk from the city centre and less than 30 minutes from the airport by tramway or bus. Staff is nice and helpful. There is a gym room. (-) The hotel is quite old.