The front desk of the hotel can help sign for express delivery, and there were no mistakes in several online purchases. In addition, when registering for the American version of IHG membership, a man on duty at the front desk assisted in making three IHG customer service calls because he needed to make up for the previous nights, which took a long time. Thank you very much!
This hotel feels a bit like an old car, but it's a decent option for a layover near Newark Airport. They offer an airport shuttle, though it doesn't run very frequently. The breakfast was particularly bad, and the plates looked like they weren't even washed properly. I even overheard a Chinese gentleman in the restaurant constantly complaining about it.
The room needed vacuuming when we first got there also one of the bellboy men he was very rude to us very rude to my husband and I he was very dismissive did not acknowledge us, and I did not appreciate that everybody else was very friendly, cordial and kind but the room was the crumbs on the floor when we entered into the room
We are not satisfied with the Front Desk Service. The staff in charge does not seem to be damiloar with group bookings and how additional group charged were arrived. Our booking consisting of four rooms was not organized thus causing a lot of confusions and miscommunications. Keycards and room assignments/charhes were interchanged. The rooms were old/ outdated
The hotel is very quiet. If you are traveling by car, this hotel is a great choice. It is only 10 minutes away from Princeton University. The hotel environment is very good, and the gym and swimming pool are all available. The view outside the window is also great!
In addition to the price is OK, everything else is average. And the bed has a mites, and I have been allergic for 2 days. However, hotels in the United States are generally old. So there is nothing to ask for.
The location is very good, the surrounding environment is in good order, and the transportation is convenient and not noisy. It is a recent road construction, which is a bit inconvenient. There are many supermarkets and restaurants within walking distance.
The rooms are large and clean, the front desk service is good, the laundry is a bit late, or it is completed in time, plus points.
Very nice hotel, nice environment, the hotel has a bit of castle feel. Great choice in New Jersey
Recommend the nearby Chinese restaurant Chengdu 23, warms the Chinese stomach, but there is no wine, remember to bring your own red wine
Very Good
106 reviews
8.2/10
Price from
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7.5/10
My partner and I had a lot of fun staying at this hotel. The customer service was awesome! The room, bathroom and everything was really clean. Free self parking and the Asian cuisine was very delicious for their price! Definitely worth it and highly recommend!
This hotel is at a very good location being very close to the airport. Room was spacious and clean, yet a bit old / outdated. Hotel staff whether front desk, housekeeping or restaurant all nice and helpful.
This hotel is the best option if you have an early flight at EWR. The location is perfect: it is right on the airport grounds. The free shuttle is very convenient; it runs every 15 minutes to all terminals. I stayed in the King Room and the bed was very comfortable. The room was clean and quiet. The food is a bit expensive, but the convenience is worth it. It is a solid choice for travelers.
We had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth
Loved itttt We were well received the staff was excellent! I cant believe the kids pool! Its soo cool! The employees were amazing and so so nice! We will be coming back for sure!
We had a wonderful experience staying at the Hyatt Regency in Jersey City. From the moment we arrived, the service was top-notch—warm, welcoming, and very professional. The staff went out of their way to ensure our comfort throughout our stay. The location is absolutely unbeatable. Nestled right on the waterfront, the views of the Manhattan skyline were breathtaking—especially during sunrise and at night. It’s also super convenient with easy access to the PATH train, making trips into New York City quick and hassle-free. Our room was clean, spacious, and beautifully maintained, with large windows that made the most of the stunning views. The bed was incredibly comfortable, and we appreciated the thoughtful amenities and attention to detail.
Well located, close to a bunch of nice restaurants. The room and the amenities were nice. The only bad thing was that we arrived one hour before the check-in time (4 pm) and they wanted to charge us ~$50 for an early check-in, so we had to hang out for an hour.
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