Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 22, 2026
Momo G
We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special.
One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome.
The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that.
Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned.
There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride.
Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing.
It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever
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Price per night from:$53
Posted on Dec 12, 2025|Panoramic Comfort Family Room (Floor-to-Ceiling Windows)
Guest User
Heres my honest review as this is my first time planning a DIY trip as Malaysian Muslim couple while staying here for 5days early-mid December 2025
Although, we have language barrier for communication but we communicate using google translate. Whatever it is as long as we can understand, they also understand what you are trying to say
Transport: They provides transport from airport to the hotel as long as you inform them thru trip.com message. They replied reaaaaally fast. Just tell them when you are arrive to the airport and when you are catching the flight. They will send you to the airport. Its included in their package.
Everyday, we took free bus shuttle to the chuansa station from Line 2. You can go anywhere from this metro station. We went to East Nanjiang Station almost everyday. Just tell them 1 hour before you want to catch the bus. Look at their bus timing at the counter. Also tell them as well when you want to go back to the hotel. They will send free bus shuttle from station to the hotel. If you miss the last bus, you can just catch Didi (Grab or Uber in China).
We also went to Disneyland on our 3rd day. They provide bus to go to the disneyland and go back to the hotel. Heres my “non related to the hotel” advice: choose middle entrance. Bring your own ready to eat for breakfast, lunch and dinner cuz theres no way you find halal food when you are traveling in budget especially for this day.
Hotel: They have bidet in the toilet. Find the button beside toilet seat. You may not find the photo but i stayed here, they have bidet.
You can also ordered taobao and send to their hotel address. Just inform them that you are expecting some parcel but once you arrived to the hotel, you find your own parcel. Check last 4 digit on order id or your name on the parcel.
Theres no food or store around the hotel, so better get anything from the city before you went back to the hotel. Good thing is, its very peaceful to stay here.
Here are apps that helps me during the trip: Alipay (compulsory), AMAP for maps, they have in English language, Wechat for communication (esp going back from Disneyland)
Halal food we had and takeaway during the trip
1)Guanguanji from (Zhejiang road)
2)Idk what the store called but its between Apple store and a building at East Nanjiang road station Exit 2.
3) the rest i searched halal in mandarin, copy paste translation and search in AMAP. Very useful
Conclusion, if i come to shanghai again, i will choose this hotel. Budget friendly, best service
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Price per night from:$23
Posted on Apr 14, 2026
Guest User
Chose this place for our Shanghai Disneyland trip, and it exceeded expectations! The location is absolutely perfect, so close to Disney, and the owner even offers free shuttle service, which is a lifesaver when you're tired from playing. The small courtyard has a charming Suzhou garden style with a fish pond and swing, which the kids absolutely loved. The rooms are clean and tidy, with various themes, and the smart devices are super convenient. The front desk staff were warm and thoughtful, and the breakfast was delicious too. We'll definitely stay here again next time, highly recommended!
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Price per night from:$35
Posted on Jun 20, 2026
Guest UserThe overall environment is fantastic, and the location is superb, right in the heart of Wutong District. The area has a rich artistic vibe, and the Jufuchang citywalk is absolutely amazing! It's perfect for those who enjoy a slower pace and taking photos.
The room is cozy and comfortable, with all necessary amenities. You can even dry your clothes after washing. The host and customer service are very enthusiastic and respond promptly. It offers great value for money and a wonderful experience. It's definitely the best choice for a short stay in Shanghai. Highly recommended!
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Price per night from:$43
Posted on Jun 4, 2026
Guest UserStayed for 5 nights in May. Apartment was spacious for the 3 of us. Huge glass windows so lots of natural light (blinds not effective enough to block out sunlight early in the mornings). Beds were clean & comfortable. Everything worked well, air conditioning, hot water, shower pressure, washing machine/dryer. The kitchen had appliances but they somehow forgot about crockery & cutlery. No plates, glasses for water, wine glasses etc. Also, dishwashing liquid & laundry detergent were not available. However, once communicated to the host, the essentials were delivered within the hour. They provided disposable bath towels which while hygienic, were not very effective. We ended up buying our own towels 🤣. Location was excellent, very close to the metro station as well as the Nanjing Road Pedestrian Street. Luckin coffee and 7-11 as well as 2 local eateries just across the street. Host was responsive and gave clear directions to get to the apartment by metro. Overall a great stay and I would stay again.
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Price per night from:$53
Posted on Jun 19, 2026
Guest UserWe were traveling as a family, and usually, we'd need two separate rooms. But this suite accommodated all of us, which works out to about 350 per room per night. For a location with views of the Huangpu River and the Oriental Pearl TV Tower, that's an incredible deal! The room also has home-like amenities like a fridge and microwave, and it comes with butler service, meaning dedicated staff for management and reception. Seriously, it's such great value! 😌😌
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Price per night from:$105
Posted on Jul 5, 2026
Guest UserStayed here for two days. The location is very close to South Shaanxi Road, offering an authentic experience of an old Shanghai lane house. The room was very clean, with every nook and cranny tidied up, and the towels felt and smelled fresh from the dryer. The check-in process was simple, and any questions were quickly answered by the staff. Overall, I was very satisfied.
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Price per night from:$58
Posted on May 8, 2026
Guest UserI chose this place purely for its location this time. It's only a five-minute walk from the subway station, which makes getting everywhere super convenient and saved me a lot on taxi fares.
Check-in was smooth too; I'd already completed the process on my phone beforehand, so I just used a password to open the door when I arrived. The room window faces Suzhou Creek, and it looks beautiful when lit up at night.
There's a convenience store downstairs. If you're planning on exploring Shanghai extensively and prioritize convenient transportation, you can't go wrong with this apartment.
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Price per night from:$65
Posted on Jun 13, 2026
De GiorgiOur stay has been a pleasure. The room is well furnished with all the essentials needed for an holidays of more than one day (fridge, washing machine and dryer). The beds are very soft and there is enough room for luggages. Our room is located in the French concession quarter, an interesting area with a lot of nice restaurants for all the budgets, convenience store and coffee.
The service is very kind and helpful: the host has created a weChat group for us, with all the staff to answer our needs, and they provided us all the information days before the checking, ensuring that everything was clear. They bought us also water bottles for our stay.
Few negative points to be discussed: the road in which our room (named Rome or ”Luoma”) is located is in a secondary street, unfortunately full of poor maintained house. When we saw the main entrance of the building we thought we were being scammed, since it was a mess with mold and falling paints from the wall, garbage and boxes. Fortunately the room is completely different!
Another negative point are the windows that are super thin. Even if closed, you can hear everything from the road (the last night the neighbour were arguing for more than 1 hour and we could hear everything. It was like they were with us in the room!).
The curtains are ok for the privacy, but not for the light: at 5 am the light of the sun was so strong that we needed to use eye masks to be able to sleep a little more.
In general, our staying has been very pleasant and we suggest it! We hope that the host fix soon the few negative points
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Price per night from:$36
Posted on Sep 7, 2024|Business Room
Emir trimech
The room was very nice clean brand new cozy style I stayed for one night during a business trip the area is nice and close to all commodities
I highly recommend it
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Price per night from:$25