Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 22, 2026
Momo G
We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special.
One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome.
The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that.
Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned.
There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride.
Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing.
It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever
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Price per night from:$54
Posted on Dec 20, 2025
M24363****
Our family of four came to Disney, and the hotel is very close to Disneyland. The next morning, they personally dropped us off at a spot very near the Disney entrance, which saved us a lot of walking. We had a great time playing, and after we were done, we just contacted the hotel and they came to pick us up – super convenient! The room was clean, especially the projector which was great for the kids to watch TV on. Before heading back, we could order takeout directly to the hotel, or there are also restaurants and a supermarket nearby. Highly recommend, 5 stars! 🌟
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Price per night from:$20
Posted on Mar 3, 2024
Guest User
Good environment, very quiet, suitable for family travel
Facilities: complete, the boss is very good, you can contact anything you want
Hygienic: Very good, things are new and very clean
Environment: Quiet, with garden in front
Service: Thoughtful, you can add the boss WeChat
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Price per night from:$29
Posted on Apr 14, 2026
Guest User
An absolutely fantastic B&B experience! The location is super convenient, close to the subway, making it easy to get to Disneyland. The courtyard is elegant and quiet, and the rooms are beautifully designed with great natural light from the floor-to-ceiling windows. The bedding is comfortable, and the cleanliness is top-notch. The smart room control system gets full marks. The service is thoughtful and attentive; the host is very responsive and always ready to help. It offers excellent value for money and is truly a hidden gem among the accommodations near Shanghai Disneyland. I'll definitely be back for a second stay!
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Price per night from:$37
Posted on Aug 19, 2026|2-bed Room With View
Guest UserI was very satisfied with this stay.
The price was great. As we were a family of four, chain hotels would have started at ¥1,000, so comparatively, this price was a real bargain for the same location.
The view was absolutely stunning. The huge windows offered a view of the Oriental Pearl Tower, which was one of the most important reasons I booked this place. The night view was especially gorgeous, and the view alone was worth the room rate.
The location was excellent. It's close to Nanjing Road Pedestrian Street, about a ten-minute walk, making it convenient for dining, shopping, and enjoying the Bund scenery.
The service was attentive and responsive. As I was traveling with seniors and children, I had many requests, and the staff were always accommodating, providing an excellent experience.
In a word, I'll definitely come again!
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Price per night from:$75
Posted on Jul 26, 2026|Bu Gao Li | Classic Shikumen-style Family Room With A Small Courtyard And Underfloor Heating
XiaoxiaozhichaGreat review! It's a loft with European-style decor, located in a Shikumen alleyway.
I loved the small courtyard, perfect for an evening drink. It was clean and hygienic, with one large bed, one small bed, and a sofa. There's a projector and a smart toilet, plus a kitchen fully equipped with utensils, dishes, and seasonings. A microwave is also available for heating food. The hot water and air conditioning worked perfectly. Disposable towels are available for a fee. There's also a washing machine and a drying rack, which is excellent and very convenient for longer stays!
The service was very good, and any issues were promptly resolved. It's not far from attractions like the Bund and museums. Sinan Mansions and Tianzifang are within walking distance, with the latter being particularly close and great for a stroll. The sheets and duvet covers were clean and comfortable. The sofa bed comforter was a bit thick, and the large bed's mattress was quite soft – I personally prefer a firmer bed, but everything else was great. Highly recommend!
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Price per night from:$41
Posted on Jun 4, 2026
Guest UserStayed for 5 nights in May. Apartment was spacious for the 3 of us. Huge glass windows so lots of natural light (blinds not effective enough to block out sunlight early in the mornings). Beds were clean & comfortable. Everything worked well, air conditioning, hot water, shower pressure, washing machine/dryer. The kitchen had appliances but they somehow forgot about crockery & cutlery. No plates, glasses for water, wine glasses etc. Also, dishwashing liquid & laundry detergent were not available. However, once communicated to the host, the essentials were delivered within the hour. They provided disposable bath towels which while hygienic, were not very effective. We ended up buying our own towels 🤣. Location was excellent, very close to the metro station as well as the Nanjing Road Pedestrian Street. Luckin coffee and 7-11 as well as 2 local eateries just across the street. Host was responsive and gave clear directions to get to the apartment by metro. Overall a great stay and I would stay again.
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Price per night from:$47
Posted on May 8, 2026
Guest UserI chose this place purely for its location this time. It's only a five-minute walk from the subway station, which makes getting everywhere super convenient and saved me a lot on taxi fares.
Check-in was smooth too; I'd already completed the process on my phone beforehand, so I just used a password to open the door when I arrived. The room window faces Suzhou Creek, and it looks beautiful when lit up at night.
There's a convenience store downstairs. If you're planning on exploring Shanghai extensively and prioritize convenient transportation, you can't go wrong with this apartment.
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Price per night from:$89
Posted on Jun 28, 2026
Guest UserThe 3 of us - 2 adults and 1 kid had a good stay in this flat. The location was really close to many hip neighborhoods with lively nightlife (which we didn't get to enjoy since we had a kid). The subway stations are between a 10-15 minute walk.
The apartment was generally clean and in good condition. Seating around the table is limited and so is counter space. While small, it suited us for the 2 weeks we stayed there. We did have a slightly difficult time finding it, but that's because the location is a bit off the road in a little neighborhood behind an (open) gate.
The manager and housekeeper were very responsive and kind communicators. They were helpful whenever we needed something.
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Price per night from:$29
Posted on Nov 5, 2025
Guest User
Rooms were comfortable giving homey feeling located in heart of Jing An area. Enjoyed the stay here in overall. The hotel AC was a bit dirty and asked them to clean it, I hope they will clean every room. Great
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Price per night from:$39