Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 5, 2025
Guest User
A Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:PLN 2,660
Posted on Jul 13, 2026
Guest UserFacilities: You have to walk through an alley to find the hotel entrance. Upon entering, you pass by the staff area. The lobby environment, facing a small courtyard, is quite pleasant. However, the quality of the Otowa Hall is mediocre. They claim to offer complimentary soft drinks and snacks, but in reality, there isn't much choice. The coffee machine area was cluttered with used coffee cups, making it look a bit dirty.
Service: Hotel check-in time is 3 PM, but I arrived at 2:30 PM after some early shopping. The staff brought out some snacks and even knelt down to meticulously explain the hotel's layout and check-in procedures.
Hygiene: I stayed in a Japanese-style room with a tatami mat. Overall, I was quite satisfied with the environment, but the bed sheets had a strong, stale odor. It felt like they weren't changed between guests... even perfume couldn't cover the smell.
Overall, I felt this hotel prioritizes formality. The internal quality still has room for improvement!
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Price per night from:PLN 456
Posted on Oct 17, 2025
Mumutu0417
My Kyoto trip was particularly satisfying with this Kyoto townhouse. It had a garden, a private hot spring bath, and was brimming with Japanese charm. The breakfasts were especially delightful, with a wide variety and different dishes each day. After breakfast, there was also a traditional Kyoto matcha and carefully selected sweets; the owner even patiently explained the proper way to drink the matcha.
It's a bit far from the subway, but there are several bus stops nearby, making it quite convenient. Strolling along Kyoto's charming streets and discovering hidden gems of little shops was also a delightful experience.
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Price per night from:PLN 1,027
Posted on Mar 21, 2026
Julianto Chuen
+ this hotel 01 station only from Kyoto Station, using metro and stop at Koji Station , and then walking about 15minutes to the hotel
+ The easy way to reach this hotel is using bus, and stop at Kujo Omiya. Many bus have direct route to Gion, and other tourist spot (about 30 minutes riding). Please take a notes, this hotel is not in tourist area, very quiet and you will meet with many local people here.
+ this hotel have a concierge and standby staff, so you can keep the luggage before checkin.
+ this hotel is very new, i think maybe open early 2026, when we proceed for the check in, the hotel staff gave us some welcoming gift, and we can saw many flowers buoquet there. And the good news, yes they have an elevator, so no issue for thise who bring big luggage
+ Room very clean and tidy. We book for 03 persons, and they prepare room with 04 twin beds (separate 02 rooms). Inside room have bathtub, laundry, kitchen + equipment, and 01 dining table.
+ I think maybe this is the best hotel we stay at Japan. Very modern, all brand new, many USB port inside the room, wifi connection is strong, really quiet and really convenient for stay
+ around 05 minutes walking, you will find japanese ramen noodle resto, and also local mini market.
- a little bit troublesome for communicate with the hotel staff, because when we want to make sure about Yamato Delivery Service to this hotel, it was so hard to reach to hotel staff throung phone / email. When we asking to the hotel staff about this, they said they not receiving any chat from the trip.com / ******* platform. I dont know where is the issue, maybe because this hotel very new or they are not ready yet for the online communication
Please take a notes that you have to pay kyoto city tax. We stay for 02 night, and we pay JPY 1.600 total
Overall it was a nice stay, and definitely really recomend this hotel for stay at Kyoto.
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Price per night from:PLN 288
Posted on Dec 21, 2025|Garden Corner Twin Room With Balcony
AichimianbaodexiaohouziThis was my second stay, and it truly offers the most spacious rooms I've encountered in Japan – I absolutely love it. The hotel has a grand exterior, and there's a dedicated complimentary onsen with multiple pools, some even featuring massage functions. They also provide a free drinks and snack area, and a room for enjoying music, making the overall experience very relaxing. The photos I took show the hotel room and the view from the balcony; we enjoyed moon-gazing at night and admiring the scenery in the morning. It's a quiet, open space that puts you at ease. The hotel restaurant serves excellent food, though the prices are a bit high; it would be even better if they could adjust them. The hotel is close to Kyoto Station, making it very convenient to get there by taxi.
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Price per night from:PLN 228
Posted on Aug 25, 2025|Premier Twin Room
Guest UserOnline hotel bookings can often feel like a blind box draw, but Dusit Thani was definitely the right pick. Every staff member I encountered had an excellent attitude, the room was spotless, and even though the turndown service only provided a bottle of water, it was a pleasant and thoughtful touch. Thai brands truly excel in their service consciousness and aesthetic sense. The room itself was incredibly comfortable, and with no other guests in the public lobby areas, I thoroughly enjoyed the bliss of reading a book alone.
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Price per night from:PLN 913
Posted on Dec 14, 2022
Guest User
Very comfortable, spacious room, a sofa, a large clothes, washing machine, shampoo, clothes towels, clothes, hair dryer, ready to go to many The day is recommended here, not far from the train station, there are many restaurants, very close to the safety of the bottom, a little narrow, a very large soup, there are many restaurants, a little narrow, the cover is a little narrow.
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Price per night from:PLN 126
Posted on Apr 16, 2026|Premium Deluxe Twin Room
Guest UserThe largest room we’ve stayed in during our Japan trip. We absolutely loved it. We selected the Premium Deluxe room for the space as we wanted to rest well in Kyoto and got tired of the small rooms in Tokyo. The bed is the most comfortable bed I’ve slept in, and the bathroom is spacious. I would recommend the Premium Deluxe for people who have more budget and want to rest well. 10/10 would stay here again.
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Price per night from:PLN 225
Posted on Apr 7, 2026
Guest User
I recently stayed at this hotel and overall, I would definitely rate it as a solid 4-star experience. From the moment I arrived, the staff was welcoming, professional, and attentive, which immediately set a positive tone for my stay. The check-in process was smooth and efficient, and I appreciated how clearly everything was explained.
The room itself was spacious, clean, and well-maintained. The bed was very comfortable, and I had no trouble getting a good night’s sleep. The décor was modern and tasteful, and all the basic amenities were provided, including toiletries, a coffee machine, and reliable Wi-Fi. Housekeeping did a great job each day, keeping everything tidy and replenished.
One of the highlights of the hotel was its facilities. The common areas were clean and nicely designed, and there was a relaxing atmosphere throughout the property. The breakfast was also quite good, offering a variety of options to suit different tastes. While it wasn’t the most luxurious breakfast I’ve ever had, it was definitely above average and satisfying.
The location of the hotel was another strong point. It was conveniently situated, making it easy to access nearby attractions, restaurants, and transportation. This made getting around very simple and added a lot of value to the overall experience.
That said, there were a few minor areas that could be improved. At times, service could be slightly slow during busy hours, and a few small details in the room showed slight wear. However, these issues were not major and did not significantly affect my stay.
Overall, this hotel offers great value for money and provides a comfortable and enjoyable experience. It may not be perfect, but it certainly meets the expectations of a 4-star hotel. I would happily recommend it to others and would consider staying here again in the future
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Price per night from:PLN 106
Posted on May 14, 2026
Tim99887The hotel was in a good place near a grocery store and bus station. Staff was very polite and nice but my room wasn't cleaned even once
The room itself was in traditional style which is the reason I chose this hotel and didn't regret it
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Price per night from:PLN 88