Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 16, 2024
YC008
Here's why we gave the experience 3 stars;
First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review.
The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-)
Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance.
1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process.
2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance.
Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.
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Price per night from:IDR 5,126,298
Posted on Jun 24, 2026
Guest UserThe AC Hotel Downtown Los Angeles was a really pleasant stay overall. It's one of those hotels that's more minimalist, clean, and practical.
The biggest plus is definitely the excellent location. Being downtown, it's super convenient to get everywhere, whether it's tourist attractions, business districts, or exhibition venues. Getting around saves a lot of time, which is very friendly for independent travelers.
The room itself followed a simple and clean aesthetic, nothing too fancy, but it was tidied up very comfortably. It's the kind of place that makes you feel at ease, without feeling cramped or dated. The public areas were also kept very clean!
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Price per night from:IDR 2,858,491
Posted on May 22, 2026
Guest User✨ This time, I had a layover in Los Angeles and chose this Fairfield Inn by Marriott. My experience truly exceeded expectations! The hotel's free airport shuttle was fantastic, getting me directly to LAX in just a few minutes – a real lifesaver for early morning flights. The king room was spacious, the bedding was soft and comfortable, and the soundproofing was excellent, allowing me to sleep soundly after adjusting to the time difference. The room was clean and tidy, equipped with a desk and free Wi-Fi, so I could handle work without any issues. The front desk service was warm and efficient, making check-in and check-out very quick. The complimentary breakfast offered a wide variety, with hot food and coffee readily available, helping me start my day energized. There are also supermarkets and restaurants nearby, making it convenient for supplies and meals. I'll definitely prioritize staying here again for my next layover in Los Angeles!
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Price per night from:IDR 2,375,923
Posted on May 5, 2025
Lyn R.
Awesome front desk service and staff! Just stayed over for the weekend to attend a Dodgers game. Picked this hotel because other closer hotels had a $40-$60 per night parking fee, while this one was reasonably priced at $15 per night I believe. I wasn’t expecting a brand new hotel, and it was really nice. Only junk thing was our in room fridge was either broken or not plugged in so I had to throw away a cup of fruit but not a big deal. Will definitely be staying here every time I come to town for a game.
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Price per night from:IDR 2,549,964
Posted on May 6, 2026
Guest UserGot a room on the 4th floor, and it was really quiet, aside from the normal AC hum. The beds, like most abroad, are soft, so if you're used to a firm mattress, you'll need to adjust. The hotel's free round-trip shuttle bus is super convenient. Nearby, you can check out In-N-Out for some cool Instagram shots with planes, and the burgers are good value, but don't expect gourmet taste. I paid a $200 credit card deposit at check-in, so I'll be keeping an eye on whether the refund goes smoothly.
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Price per night from:IDR 2,644,896
Posted on Nov 20, 2025|Deluxe Two Double Room
TMENG29The Sonesta Los Angeles Airport is a fantastic choice for an easy stay near LAX.
Location: Excellent—less than a mile from LAX with frequent, free 24/7 shuttle service.
Rooms: Recently renovated, quiet (great soundproofing), and very comfortable.
Amenities: Multiple dining options, friendly staff, and a heated outdoor pool.
Highly recommended for a reliable and comfortable airport stopover.
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Price per night from:IDR 2,096,403
Posted on Apr 2, 2026|Traditional, Guest Room, 2 Queen
En1126I have to say, I'm really impressed with this hotel's environment and service. The decor is quite new and clean (looks like it's been recently renovated), and the soundproofing is relatively good. You can hear planes passing by, but it's not too loud, which is a significant improvement compared to other similarly priced hotels I've stayed at in the US. They offer a 24-hour airport shuttle that runs every 10-15 minutes, with a bus tracker, and convenient waiting areas at both the airport and the hotel. The ride from the airport to the hotel is about 8-10 minutes. What truly stood out was their thoughtful provision of three different types of water in the lobby, especially since most hotels don't provide any water at all. If you're not planning on frequent trips into the city center, this is an excellent choice. Plus, there are several car rental services within a 5-minute walk of the hotel.
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Price per night from:IDR 2,555,238
Posted on Jul 6, 2026
Guest UserDecent option for early flights - clean, relatively nice staff, AM/PM right around the corner - a few restaurants within a 10-minute walk. The area has been cleaned up a bit. I wish the shuttle were on a set schedule, but I only waited an additional 10 minutes over the ”guesstimation” of the front desk staff the night before for a 5 AM pickup.
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Price per night from:IDR 2,048,937
Posted on Aug 29, 2023|King Room
Guest UserHotel No. 1 should be a new five-star hotel that has been emerging in recent years? The hotel is inspired by the original ecological design. The decoration of the lobby and rooms uses a lot of logs, which is very interesting. The location is very good. The hotel is on a hillside. The hotel's large terrace overlooks the entire city. The evening in LA is very beautiful. Only when I stayed here did I realize that West Hollywood is a boy town. The rainbow flags flying everywhere are also very interesting. Hahaha. Delicious food nearby. It’s a lot of fun and delicious food, and it’s not like there are so many homeless people in the city. I stayed there for five days and overall I felt very comfortable~ Oh yes, the breakfast in the hotel is very good. I tried almost every main dish on the menu. There are no thunderstorms, and the juice is also great. The hotel uses seasonal fruits from California. You must try it when you come to stay. I can't say enough about the coffee and tea, they're not tasty... There are also other flaws: for example, the cleaning staff didn't check the refrigerator, and there were unfinished drinks left by the previous guest in the refrigerator... The hotel is very new, but it's under maintenance Not so good. There were already large stains on the carpet... There was a waiter at the front desk who had a very bad attitude... There was also a collective strike by LA hotel employees, so the service was somewhat behind.
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Price per night from:IDR 7,744,824
Posted on Jan 27, 2026
Guest User
Not bad, not bad at all! It has a great atmosphere, and you can cook, with plenty of pots and pans. Breakfast is included, and you can eat as much bread as you like. I heard there's even a volunteer dorm exchange program, but the downside is you have to work for over a month.
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Price per night from:IDR 326,986