Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 28, 2026|Deluxe Family Twin Mountain
Wazi
I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom.
First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable.
Now that I've covered the good, here are the things I found intolerable and unacceptable:
1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot.
2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot.
3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin.
4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this.
5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good.
Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit.
The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting.
Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.
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Price per night from:KRW 385,336
Posted on Aug 24, 2026|Deluxe King Room
Guest UserThe overall service was good, and the rooms were marked with nationality, so Chinese-speaking assistance was available by phone. We could also request a child toilet seat. However, the overall facilities for families were a bit lacking compared to domestic parent-child hotels. There were no complimentary toothbrushes or toothpaste, so we had to bring our own or buy them from a vending machine. Only two bottles of mineral water were provided per day, and anything extra had to be purchased. Seogwipo City felt better for exploring than Jeju City, and both were about the same distance. Hyeopjae Beach is highly recommended. There was a sashimi place in the complex that was delicious, but Mom's fried chicken was just okay. For BHC fried chicken, the front desk could help order delivery, and it was a 15-minute walk away.
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Price per night from:KRW 170,061
Posted on Jun 3, 2026
Guest UserFirst, my initial thoughts: I was prepared for a 'prison-like' room before checking in, but staying here, I actually found the room small but cozy! Coupled with other advantages, the actual experience exceeded my expectations.
Now, for the pros:
1. **Rich Community Facilities:** Besides the accommodation buildings, there's a standalone coffee shop, a standalone small bar (received a free beer voucher upon check-in), a GS25 convenience store (the female staff member was very friendly), a gift shop (at the front desk), and a breakfast/lunch restaurant (you can get a discount if you purchase breakfast at the front desk a day in advance).
2. **Excellent Location for Olle Trail 1:** It's very convenient for those doing Olle Trail Route 1. You can walk to Gwangchigi Beach, the starting point of Route 1, in about 10 minutes.
3. **Friendly Staff:** All the service staff were very friendly and could communicate well in English.
4. **Spacious Bathroom:** Although the room itself was small, the bathroom and shower area were quite spacious.
5. **Free Airport Shuttle:** This was an incredibly valuable service. I took the 10:30 AM shuttle to the airport. No reservation was needed, the bus arrived on time, and it took about an hour to reach the airport.
Areas for improvement:
1. **Lack of Hooks in Room:** My room had no hooks, except for two small ones in the toilet. I suggest adding one more in the main room without taking up extra space (I saw some other smaller room types had them).
2. **Soap Dispenser Design:** The hand soap dispenser had a short pump, which was inconvenient to use when my hands were dirty. A longer nozzle would be much better.
Overall, it was a very good stay. I would consider staying here again if I plan to do other Olle trails on the Seongsan side.
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Price per night from:KRW 42,974
Posted on May 31, 2026|Superior Double Room (Ocean View or City View Random Assign)
Guest UserI came to Jeju for a 3-day relaxing getaway, and this hotel exceeded all my expectations.
My main criterion when choosing a hotel was having a swimming pool, as I really wanted to swim but wasn’t sure whether the sea would already be warm enough. The rooftop pool was perfect for both swimming and relaxing after my hike up Hallasan. The views of the ocean were stunning, and on my first evening I was even able to watch fireworks over Saeyeongyo Bridge directly from the pool.
The location is excellent, especially for travelers without a car. I do not have a driver’s license and relied entirely on public transportation during my stay. The hotel is surrounded by bus stops, and I was able to reach Hallasan and Jeju Airport by limousine bus without transfers. The airport bus stop is almost right in front of the hotel entrance.
My room was clean and well-equipped with everything I needed, including slippers, towels, bathrobes, and toiletries. The view from the room was beautiful, overlooking the park, waterfalls, the ocean, and Saeseom Island.
The hotel also has a CU convenience store, a yoga room, and a fitness center. Breakfast is available as a buffet with a mix of Korean and Western dishes. Even though I arrived close to the end of breakfast service, there was still plenty of food available and I was able to put together a well-balanced meal.
What impressed me most was the kindness of the staff. I asked one of the receptionists for recommendations on beaches and seafood restaurants, and she kindly printed out a detailed list that the hotel staff had prepared specifically for guests.
I would definitely stay here again on my next trip to Jeju.
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Price per night from:KRW 83,707
Posted on Jun 19, 2025
카말아스가르
I went to ICC Jeju for GCIM 2025 conference. This hotel is just 10 minutes walking distance from the ICC. The staff is very cooperative and kind. He can also speak English. The room service and cleaning fascilities are best 👍.
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Price per night from:KRW 46,232
Posted on Jul 19, 2026|Standard Double Room (City View)
Guest User
We really loved this hotel. Very close to the bus stop, so easy to get around. Also next door to the market which was very cool.
We didn’t like the light system for room and bathroom, we found it very inconvenient. Unfortunately our second night there the air conditioning unit stopped working. After trying everything it absolutely would not turn on again. We sent a message to trip.com but as it was after hours, we couldn’t get any real help. They offered to switch our rooms but then stopped communicating with us all together. In the end our room was 32 degrees. An unfortunate way to spend our last night on jeju :/
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Price per night from:KRW 27,291
Posted on Apr 10, 2026
Low H
Location is quite good but need to be careful as there are 3 Shin Shin hotels very closed to each other. Room is clean and spacious but bed is not very comfortable for me. Appreciate that there is washing machine and fridge there. Car park was very small but we could park opposite the hotel, FOC. Overall, a nice stay!
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Price per night from:KRW 35,234
Posted on Jul 8, 2026
Guest UserThe accommodation is really spacious, and having three bathrooms was so convenient. My kids said this was their favorite place to stay, probably because they're teenagers and enjoyed having so much space to themselves, like their own rooms. But honestly, it was my favorite too! The kids could relax on the second floor while my husband and I hung out on the first. The only minor thing I'd personally wish for is slightly lower pillows. Also, it might have been because it rained the day we arrived, but it felt a bit damp after a while. Everything else was great though!
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Price per night from:KRW 118,737
Posted on May 7, 2026
Hels11Good location, parking close by as well as some parking at the hotel. The rooms were clean (bathroom could do with a bit of renovation), comfortable and spacious. The cleaning is every 3 days but fresh water and towels given everyday. We had a kitchen in our room but no way of utalising it as there were no pots, pans or cutlery.
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Price per night from:KRW 36,456
Posted on May 18, 2026
Guest UserDuring the Mother's Day long weekend, it was incredibly comfortable to stay in such a spacious hotel with three beds and hot shower water, all for just 2300 per night. It even had a dining table and a kitchen island. While it's not a luxury hotel, it was truly comfortable. It's close to Jeongbang Waterfall and Olle Market. The best part is that if you walk uphill, there are tons of cheap restaurants, and the black pork BBQ across the street is also quite good. There's a CU downstairs, but its opening hours are inconsistent. If you turn right when you exit the hotel, there's a local convenience store that's very authentic and has a wide variety of items.
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Price per night from:KRW 47,658