Luxury Hotels in Seoul

"Pros: Located right at Exit 3 of KINTEX Station, making it super convenient for visiting Hyundai Motorstudio Goyang, the waterpark, and Aqua Planet Ilsan. The location is fantastic, surrounded by large commercial complexes and residential areas. Convenience stores, restaurants, cafes, bakeries, and medium-sized supermarkets are all very close by! The hotel is divided into an East Wing and a West Wing; I stayed in the East Wing this time. The service attitude was excellent, and the front desk was very responsive. However... It seems to fall short of a five-star hotel standard. I stayed with my child, and although the hotel's description welcomes children, there were absolutely no amenities for kids – no children's slippers, bathrobes, or even toothbrushes and toothpaste! Compared to many five-star hotels I've stayed at in Tokyo, the attention to detail here is lacking. There's a French pastry shop on the first floor, which closes at 6 PM. On the third floor, there's a gym and a sauna… The room view was decent, and the night view was also beautiful. The TV had YouTube, which kept my child entertained. There's no bathtub, but the shower had excellent water pressure – very comfortable! However, there's a strange feeling of stinginess – just one comb, one shower cap, a small box with cotton swabs, and a tiny bar of soap. That's it. Japanese five-star hotels are usually so generous with amenities; I don't want to compare, but it's hard not to ㅠㅠ. The desk and wardrobe in the room both had some damage and chipped paint. I actually had to switch from the first bathrobe to the second after showering because the first one was so old and thin; the second one was new and in good condition. It really highlights the difference when you compare them. If there were other five-star hotels nearby, I'd probably choose a different one next time. My overall stay felt more like a three-star experience, falling short of a five-star standard."

"I stayed in a triple room on the 15th floor. Here's my feedback: 1. The room had excellent soundproofing, making for a quiet stay. 2. There's a direct underground passage from the lobby to Subway Line 2, which goes through Lotte Department Store. 3. There's no direct bus from Gimpo Airport to the hotel, but there is one from Incheon Airport. 4. The hotel description incorrectly states that Evian water is provided. I specifically asked for the English version at the front desk, and it only mentioned bottled water. I'm not sure why the Chinese page specifically highlights Evian when it's not actually available. 5. The closet door in the room was broken and wasn't repaired promptly after reporting it. Because the left side of the closet door was collapsed, the light inside the closet stayed on all night, which isn't ideal for guests who need darkness to sleep. 6. Complimentary toothbrushes are not provided in the room. They are available in the mini-bar for 2,000 KRW each. You can use Lotte Points to redeem them when checking out, though I'm not sure of the exact point value. 7. The gym is good, with a lot of equipment. It's open from 6 AM to 10 PM and has a front desk."

"Overall, my experience was great. The room was clean and quite spacious, and the soundproofing was decent. The hotel has all the necessary amenities, including excellent fitness facilities and a pool with a great view. The location is very convenient, with subway and bus stations nearby, as well as a direct airport shuttle. The hotel staff were very friendly and helpful; check-in at the front desk was quick, issues were addressed promptly, and housekeeping was thorough."

"Twelve years ago, I stayed at the Lotte Hotel in downtown Seoul, and the service was exceptional even then. Revisiting Korea after all these years, I once again chose Lotte Hotels, even though the downtown location was fully booked. This time, we tried the Lotte Hotel World in Gangnam, and it was just as excellent as before. Everyone we encountered was incredibly smart, with fantastic service attitudes and fluent English, making communication a breeze. They were also very efficient. While the room wasn't huge, it was neat and clean, and most importantly, they offered family rooms that could comfortably accommodate older children. Even in the hallways, cleaning staff would greet us politely, and the bellhops were quick to help with luggage. Classic hotels truly stand out! The best part is the direct access to the subway, Lotte Department Store, Lotte World Department Store, Lotte restaurants, and various Lotte entertainment and tourist attractions. It’s truly a one-stop shop! Next time I visit, I'll definitely choose the Lotte Hotel in Gangnam again; I actually feel it's even better than the downtown one!"

"The location is excellent, right in the heart of Gangnam. We didn't use the subway, so being close to a station wasn't a priority for us. The hotel occupies an entire building, which gives it a complete and self-contained feel. There's also a parking platform, which is very convenient. The hotel service was fantastic across the board – concierge, front desk, and housekeeping were all excellent. The rooms are also quite spacious. The biggest issue is that the rooms are a bit dated; the plain white walls and overall decor feel very old-fashioned, almost like a state-owned hotel from a smaller Chinese city. I hope you understand what I mean by that."

"I stayed here for a 2-day, 1-night trip to Seoul ☺️ It was my first time staying at Novotel Ambassador Suites, and I was really satisfied! It's directly connected to Yongsan Station and IPark Mall, making it super convenient to get around. I stayed in a Junior Suite, and the room condition was excellent, with a fantastic view from the room! The city view of the Han River and Seoul's downtown was truly impressive. With a swimming pool and sauna, it's an excellent place for a 'ho-cance' (hotel vacation) 👍"

"Everything about our stay was perfect. The hotel has an excellent location, the room was comfortable, and the staff were incredibly kind, welcoming, and supportive throughout our stay. The river view was particularly amazing and definitely one of the highlights. At night, you go to bed looking out at a beautiful view filled with city lights, and waking up to the river in the morning is just as wonderful. The hotel is also directly connected to a shopping mall, which is very convenient for dining and shopping. The subway entrance is only about a one-minute walk from the hotel, making it extremely easy to get around the city. Overall, we had a fantastic experience and would absolutely recommend this hotel. We would be very happy to stay here again!"