Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 27, 2024
Guest User
I like this shop very much. The location is good and the waiters are courteous. But the room is a bit small and two luggages can't be accommodated. The place to put towels in the toilet is not convenient. You can add more. You have to bend down to take them out every time. If The price is even better!
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Price per night from:$693
Posted on Apr 28, 2026|Superior 2 single Room
julietThe hotel is pretty good, clean and tidy. It's across from a park, but the location is a bit out of the way, and the bed was too small. The breakfast was plentiful, and dinner was delicious. The front desk staff were professional, and you can always count on a big brand. 😊
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Price per night from:$103
Posted on Jun 30, 2026
Tianshizaitiaowu198Our first international trip with the kids brought us to the Netherlands, and this hotel was perfectly located. It's away from the city center's hustle and bustle, yet incredibly convenient for getting around. A 1-minute walk to the left brings you to NOORD station, which is the first stop on the line, so you're guaranteed a seat. The surrounding area is lovely too, with nature and animals creating a peaceful atmosphere. The supermarket by the station is well-stocked with everything you need, and the food options there are great.
The room was very clean and thoroughly serviced daily. Overall, we were very satisfied with everything, especially the convenient transportation.
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Price per night from:$95
Posted on Feb 3, 2025
Guest UserExcellent room, excellent location and atmosphere of the hotel.
Staff however, too often, go according to the 'book', and find it hard to think and improvise on the spot. It's as if they are under trained. When checking in there is no need to ask the guest to fill info on the iPad. You have this info, to stay in touch, already. Don't burden the weary traveler with trivial nonsense. If the sun shines, finally after weeks of grey and rain, and a guest sees the patio with tables in the sun, and this guest wants to have tea in the sun outside in the patio, this has to be a possibility. Don't say, well it's not the season so it's closed, it doesn't make sense, you're a top hotel, not the vander Valk. Improvise, think on your feet, explain that he is welcome to sit there and that his tea will be brought out, but it might take a few minutes longer. This way the guest feels listened to and that the moon is even possible.
The kitchen is incredible, the food is wonderful. Last evening I had dinner at the Jansz., two ladies working, were very kind, helpful and attentive, they understood the delicate balance between asking how things are going and leaving the guest alone. I want them to know i appreciate them. Please extend my gratitude to them. Also the Asian looking lady who worked during breakfast this morning, was excellent. Please let her know as well. Finally, the staff at the entrance - getting cabs etc. - are great. Some of the male staff are too - in Dutch, popy yoopy. I am your guest and not your friend. That's all, and that's enough.
Thank you for a great stay and I hope to come back again when I am back in the Netherlands.
Kind regards,
Diederik Lugt
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Price per night from:$318
Posted on Jun 5, 2026
Guest UserThis is a pretty standard luxury hotel, with no major issues. There's a mini-fridge, but it's not cold enough and doesn't come stocked with anything. However, the umbrella is a high-end carbon fiber one, which is quite rare and a nice touch. The bathroom drain had a bit of a problem, probably a clog from hair that needs to be cleaned promptly. My biggest issue, though, was the front desk – they were incredibly slow! Especially during check-out. I've never seen a hotel where you have to wait in line one by one; usually, you just leave your room card and go.
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Price per night from:$94
Posted on Apr 3, 2026
Ken5335
Hotel was very far from the ferry terminal. This was known when I booked the hotel so no fault of the hotel just that if you are booking here, it will take you 15-20 mins to get to the ferry terminal to take F2 ferry to Amsterdam Centraal. Otherwise take a bus to the metro stop in 10 mins would be faster for exploring the city. Breakfast was basic but included free so nothing to complain about. Room was generally clean. Only small issue that it can get really busy during peak season and lifts take 2-3 mins to arrive. Breakfast if you eat too late spills out of the main dining area. Very crowded. Best to eat breakfast before 8am. Many nice food places and supermarket near hotel.
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Price per night from:$105
Posted on May 14, 2026
Guest User
I visited Bunk with two friends on a city break to Amsterdam. We had a lovely experience. We were able make use of lockers while waiting to check in, €5 for 6 hours, which was perfect as we had arrived early in the morning. The location of the hostel is ideal. It is a 5 minute walk from Noorderpark Metro station, which is one stop from the Centraal Station. We were close enough that getting into the city centre was convenient, but far enough out that the noise level was not too much when trying to sleep! The hostel is very close to a supermarket, as well as other shops such as Hema and Etos, and a very lovely bakery. It is a lovely neighbourhood and we never felt unsafe there.
We stayed in a 3 person private room, which was cozy, but for what we needed it for, perfect! My only advice would be not to book this room if you are not comfortable and close to those you are staying with! The toilet and shower area has frosted glass, but you can still see a lot from outside the bathroom area, and we often either used the toilet downstairs or asked the others to leave the room while we showered as we felt more comfortable that way. Maybe other people would be more okay with this, but this is what worked for us.
The staff are very helpful. We had issues with things getting stuck in the vending machines and they opened them up for us no problem. The sheets on my bed had slight staining, however it was nothing major. Other than this, the room was very clean.
I would recommend Bunk, especially the room we had, to a group of friends on a trip to Amsterdam, and looking for a place which is very central but not too noisy and busy. Thanks to all the staff who made our travels a pleasant experience!
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Price per night from:$40
Posted on Mar 15, 2026|Superior Twin Room
JasonxianshengThe location is pretty good, not far from the central station, though it still takes about 15-20 minutes to walk. There's a bike rental shop downstairs (open until 6 PM).
The room cleanliness was decent, tidy and neat.
Room service was prompt and responsive.
Downside: Even though I booked a room with a view, the view outside the window was blocked. I wasn't given a room facing the train station. Ctrip needs to improve its verification of the authenticity of room photos.
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Price per night from:$126
Posted on Jun 18, 2026
Guest UserI am writing to formally express my deep dissatisfaction with the service experienced during my recent stay at the Amsterdam Downtown Hotel from 28th May 2026 till 2nd June 2026
I travelled with my family for a 5-night stay, expecting a comfortable and pleasant experience, which unfortunately was not the case.
During our stay, we were left without hot water for 2 full nights. This meant my family and I were completely unable to shower or maintain basic personal hygiene. Traveling with family makes this lack of basic services even more stressful and unacceptable for a hotel of your category.
Despite raising this issue with your front desk, the problem persisted, significantly impacting our comfort and our overall vacation experience in Amsterdam.
After writting 3 emails to them getting no response finally the recepcionist wrote me an email with the following excuse:
“”We would like to clarify that this was not a complete absence of hot water during the first two nights, but rather a technical issue where the hot water was only temporarily and intermittently unavailable.””
And its NOT TRUE AT ALL.
We stayed with NOT ACCESS to hot wáter during the first 2 days at all and NO techician came to sort it out at all and NO intermittently unavailable.
I have requested with my 4th email a partial refund or appropriate compensation for the nights we were left without basic running hot wáter and the hotel managment doest wants to reply me at all about this.
Very uypset !!
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Price per night from:$78
Posted on Mar 9, 2026|Small Single Room
Guest UserI was a bit worried after booking this hotel due to the bad reviews I saw but honestly my experience was absolutely fine. The room and bed was clean. It was quiet and the location was excellent. I was able to walk to everything but there’s a metro right outside too. The bed was comfortable. The staff were really friendly and helpful
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Price per night from:$44