The Imperial Mountain Resort Chengde is an ideal spot for travelers wanting to discover the city. The Imperial Mountain Resort Chengde is an ideal choice for travelers who want to take in the sights and sounds of Chengde. Boasting a convenient location, the hotel is just 3km from Chengde Railway Station and 28km from Chengde Puning Airport. Seeing Chengde's sights from this hotel is easy with Chengde Mountain Resort - Boat Tour, nanyingzidajie and Chengde Misty Rain Tower all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests tell us the location of this hotel is fantastic. For guests traveling with families, this hotel is consistently one of the most popular choices.
"Staying at Chengde Qiwanglou Hotel truly felt like a home away from home. First off, it's not a towering high-rise, which immediately gives it a cozy, homely vibe. Plus, the hotel doesn't cater to a massive number of guests, only about a hundred or so at most, meaning they can offer a more personalized and attentive service, or as I'd put it, 'meticulous care.' This included thoughtful touches like having snacks, candies, and refreshing drinks available at the entrance, and sewing kits and other small emergency items in the hallways of each building.
From the moment you step in, everyone you encounter at this hotel actively engages with guests, listening carefully to their suggestions and needs. This level of personalized interaction is something I haven't experienced in hotels in recent years, and it's truly commendable. Guests who've stayed even just one day are greeted by the hotel's cat rubbing against their legs as soon as they walk in – it's incredibly heartwarming!
The restaurant staff were all very dedicated, helping guests choose dishes and ensuring nothing went to waste, which was lovely. When they heard we enjoyed millet porridge, they even sold us some to take back to Beijing! One staff member, Zhi, proactively offered to buy us tofu (from Zhang Yu), which was a huge convenience. Mr. Yu Changhong (Xiao Yu) provides exceptional service, treating every guest like family, and truly fosters that 'home away from home' feeling.
I do have a small suggestion: it would be great if the hotel could keep two electronic blood pressure monitors and phone charging cables on hand. When guests book a room, especially if they are elderly, it could be noted that a blood pressure monitor can be provided in their room, saving them the hassle of bringing their own. Having charging cables readily available would also alleviate any worries about charging phones."