Hotel near The Mountain Resort Scenic Area/Erxianju Commercial Street,Chengde
Featured facilities: Parking, Laundry service (on-site), Restaurant
Excellent
7038 reviews
9.7/10
1 night
From $31
Check availability
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Featured facilities: Parking, Laundry room, Restaurant
Excellent
1901 reviews
9.7/10
1 night
From $36
Check availability
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9.8/10
Perfect
GGuest UserThis was one of our favourite places in China, the surroundings are awesome, beautiful and peaceful. The best place to see the great wall if you don't like crowds. The host is realy nice and helpful. We are vegetarian is not easy to find food in China, but he recommended us the restaurant across the street, and they made tasty vegetarian food for us. I would definitely come back in the future.
LLibraKKKThe environment is pleasant, though the resort area is quite small and pales in comparison to Aranya in Beidaihe. The hotel's interior design is lovely and very Japanese in style. The courtyard features many beautiful hydrangeas. The minibar being constantly restocked is a definite plus. Breakfast is served at a nearby restaurant, where you can choose one of three à la carte buffet options; the food was decent. While polite, the staff's attitude felt rather cold and indifferent. There were no perks like early check-in, late check-out, or room upgrades, which is fine, as the hotel isn't obligated to provide them.
What really ticked me off was an incident during check-out. The day before, the butler had explicitly told us that two bottles of body lotion would be left at the front desk for us to collect when we checked out. However, when checking out, the front desk didn't mention it at all until I brought it up. Then, the staff acted as if I was trying to swindle them out of a major freebie, going through a ridiculously elaborate verification process, only to eventually hand over just *one* bottle. It made me feel like I was begging for a gift. I almost decided to just drop it, but the more I thought about it, the more annoyed I became. They were the ones who offered it in the first place, yet they made me feel like I was trying to take advantage. So, I insisted on receiving the two body lotions that were initially promised. I've stayed at many hotels that offer complimentary parting gifts upon check-out, and those always cheerfully enhanced my overall satisfaction. This experience, however, left me absolutely furious. They seriously need to train their staff on proper communication protocols.
GGuest UserThe hotel is directly opposite the Bifengmen parking lot, and it's about a 20-minute walk to Lizheng Gate of the Mountain Resort. The quad room with bunk beds was very family-friendly for our family with two children.
While the hotel's facilities are fairly basic, I must particularly praise their excellent 9.9 Mountain Resort day tour and the front desk staff.
First, regarding the Mountain Resort day tour: it lasted a full 5 hours, and our guide, Xiao Qi, didn't waste a single minute. He provided thorough explanations, meticulously planned our route, and there were absolutely no sales pitches or additional charges. For such an honest and dedicated guide, the hotel deserves a huge commendation!
And then there's the front desk staff – every single person was beaming with smiles. They offered detailed information, provided attentive service, and went above and beyond to assist with any request. They even helped us cut a watermelon we bought, booked tickets for a show, and thoughtfully provided cushions for us as we were heading out. Truly heartwarming service!
Hidden gem: Just down the stairs next to the hotel is the Temple of Confucius. Plus, there's a highly popular lamb soup spot nearby, serving delicious *shaobing* (sesame flatbreads)!
Hotel near The Mountain Resort Scenic Area/Erxianju Commercial Street, Chengde 72.4% of visitors choose this area
Price per night from:$11
9.4/10
Outstanding
RRudmer WigleI had an excellent stay at this guest house. The family that runs it is very friendly and very helpful. Not a lot of English is spoken, but don't let that deter you, it's a very welcome place and they'll take care of your needs. They can provide a lot of info on visiting the Wall and the location is just a hundred meters from the entry gate to the Jinshanling Wall. Even though it's still a few 100 meters walking after that, this is the closest you can stay in case you want to get on the wall for sunrise. Dinner was very tasty. I would definitely come back!
GGuest UserWent with my wife during the October 7 day holiday . Our normal go to place was the Phoenix hotel that was booked. Place was ok. I say a 3.5/5
Service was good they told us about some tours they offer discounts on and a cool show about an emperor that has like 300 actors in it. Was cheaper than just buying it at the location
I booked this because my wife said it was more “central” it was not. Kind of in the middle of nowhere tho near a temple we did visit. The other hotels are near the river and you can walk and see some real nice bridges and lighted up streets.
The photos make the building look really cool. While the photos aren’t fake it’s way smaller than I thought it would be.
The room itself was kind of small. Like half the size of the phoenix hotel and is only 4 floors so not much of a view. Mine was of a parking lot.
Bathroom was nice the toilet was automatic and had a heated seat.
No breakfast. Bed wasn’t all that comfortable and not much of a view. Did have a shopping center next door and taxis stopped near it.
Kind of pricey but that was because of the 7 day holiday they had. I stayed at phoenix the week before and it was 200 rnb cheaper, nicer, more modern, twice the size, nicer shampoo/soap and had free breakfast.
Hotel near The Mountain Resort Scenic Area/Erxianju Commercial Street, Chengde 72.4% of visitors choose this area
Price per night from:$29
9.2/10
Very Good
GGuest UserLocation: Relatively superior. There is a river in front of the hotel, which is said to be the mother river of Chengde. It is very beautiful to take a walk at night and enjoy the night view. It's easy to walk to the summer resort. There is a supermarket next to it and a restaurant in the hotel. I eat three meals a day in the hotel. The dishes are rich and the prices are acceptable. I highly recommend it.
Service: The smiling service at the front desk was very friendly and enthusiastic. The Chengde travel guide was clearly explained. If you don’t know the guide, just ask them directly. I told them the wifi password and phone number, and if I have anything to talk to the front desk.
Room: Very clean, the quilt smells like sunshine, the bed is comfortable, I slept until dawn
Parking: There is a parking lot and a responsible security guard.
Environment: The hall is very elegant, beautiful, quiet and comfortable. It is really good to listen to piano music in the lounge hall.
Overall: I am very satisfied with my stay. I will stay here again next time. I recommend it.
Hotel near The Mountain Resort Scenic Area/Erxianju Commercial Street, Chengde 72.4% of visitors choose this area
Price per night from:$14
9.1/10
Good
GGuest UserStayed over for one night at the Hilton Garden Inn hotel at Chengde. The entrance to the hotel was congested with cars. The parking attendance in front of the hotel wasn't really helpful when my driver dropped us off to check in to the hotel. What he cares was just faster unload and removed the car form that area. He offered no help at all. I was not sure if the parking attendance was employed by the Hilton hotel. If yes then the service was really not up par with the Hilton standard for customer service standard. We carried one large luggages and few smaller bags. We have to carry it over few flights of stairs to get in to the hotel entrance. The sliding path to get into the hotel entrance was not located in front of the hotel entrance but was hidden at the side that was obscured or partially blocked by the parking car at the front. The reception lady was very friendly though. We were given high floor and she scanned my WeChat to easy contact with the hotel later. The hotel room was very spacious and beautiful but the room was stuffy. Only one tiny small window was able to open a little bit to let the outside air go in. The afternoon temperature was as high as 25 degrees Celcius and rather HOT inside the room. We cannot adjust the aircon in the room as it is central setting! Called to the reception to ask why the room air con can't be adjusted and it seems not working but was told it is central setting. Well, you paid a lots to stay at the hotel without proper ventilation but to rely on the outside air to go in the tiny window. Despite the hotel facility was complete but we still cannot really enjoy and sleep comfortably as we felt HOT. The hotel separates the bathroom from toilet. The washing basin was outside of the bathroom. The breakfast was good with lots of variety. After checking out, I realised I might have left my traveller adaptor in the room. Immediately Isent a text to the hotel via WeChat but to my disappointment, it took two days for them to reply my message asking me to self contact the front desk counter to ask yourself?! What kind of service of that??? Asking hotel guest to add them on WeChat but still asking us to self call the front desk? Not all tourists will have local Sim card to make phone call. That is really a disappointment. They should have offered a better service by checking with the front desk counter and then get back to us via WeChat. This Hilton is definitely still a long way to go to achieve better rating. The hotel is closed to q night market that offers lots of street foods. There was one food stall that offer very palatable Chu Cheong fun. The experience was not pleasant for my one night stay.
Hotel near The Mountain Resort Scenic Area/Erxianju Commercial Street, Chengde 72.4% of visitors choose this area
Price per night from:$34
9.1/10
Good
TTommy ChawAt the beginning it is hard for me to choose even the review is positive, but when I arrive and check in, I totally change my view. The surrounding is cozy, the room are clean with no cigarette odour even they provide ash tray in the room (suggest owner take away the ash tray and put a notice smoke at provider smoking area out side the premises), toilet are bright and water pressure is good (but hope the owner can make a little bit changes for the wiring system of the water heater), the food is tasty and size are too big for solo traveller (suggest to owner set a
price for small size for not wasting food), the owner parents are friendly and always give the good service. At night, surrounding is quite and good to rest. it is a walking distance to Jing shang ling tourist center but if planning to do the sunrise walk the owner will provide a transfer service to the entrance at 330am. Overall it is a good choice to stay here.
AAnonymous UserI would like to highlight three things in which I felt were very pleasant during my stay at the lodging.
First, I was pleasantly surprised at the service they offered. When my family and I were staying at lodging, the workers were extremely heartwarming and kind. They were willing to answer any questions we had about the attractions nearby and even drove us to the Jinshan Ling Great Wall of china Nearby.
Second, I would like to highlight the amenities and activities offered at the lodging. Although we only scratched the surface of the activities they offered. The lodging provided us with countless options. From having a mini movie theatre as well as pool & billiards room, they also offered a wide range of outdoor adventures such as kayaking and fishing which will surely enrich your stay there. Furthermore, the amenities themselves at the room we were staying in were exceptional. The lodging was spacious and provided us with separate rooms to stay in, making our stay an extremely pleasant one.
Lastly, I would like to highlight the food at the lodging itself. At every lodging one books I’m sure one would look forward to having delectable food right within a stone’s throw away. Needless to say, the food offered by the lodging from breakfast to dinner was both delicious and affordable.
I would highly recommend booking a stay here should you want to visit the attractions in the area but don’t forget to take time to enjoy and experience the adventures offered by the lodging too!
PPhoenix_NgThis seems to be the only hotel near the central gate of the Jinshanling Great Wall. If you don't want to stay in a guesthouse, this is pretty much your only option. I booked it for that reason, and although I was a bit worried after seeing some negative reviews, I was very satisfied with my stay. We arrived by bus from Chengde at 10 AM, and I really appreciate the front desk allowing us to check in immediately. The room was spacious and clean. The hotel's location is fantastic, just a two-minute walk to the central gate's ticket office. We had dinner at the hotel, and the price was surprisingly reasonable. Both dinner and breakfast the next day were delicious. If I had to pick a flaw, the hotel staff were a bit cold.
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