JOYA properties in Shanghai

The best hotel experience I have ever had. I highly recommend everyone to book their stay at JOYA Hotel. From the moment we arrived, we were warmly welcomed by the exceptional staff, whose hospitality, professionalism, and genuine care made us feel truly special throughout our stay. The level of service exceeded all expectations and created a memorable experience from start to finish. The room was spotless, spacious, and extremely comfortable, with every detail thoughtfully arranged. The modern design and elegant decoration created a luxurious and relaxing atmosphere that made us feel at home. Every aspect of our stay reflected the hotel’s commitment to excellence, from the outstanding customer service to the cleanliness, comfort, and attention to detail. JOYA Hotel is a perfect choice for anyone looking for a relaxing, high-quality, and unforgettable stay. I will definitely return and recommend it to family and friends.

This hotel has a unique ambiance, perfect for hosting clients. My friends highly recommended it, especially for those who appreciate Chinese-style decor. The stay was very satisfying, and the surrounding transportation is also convenient.

I was in Shanghai for a day on short notice, and a friend in Changning District recommended this hotel, saying its biggest draw was its excellent value for money. After staying for a day, I can definitely say that compared to other hotels I've booked on Ctrip in different cities at a similar price point, The Serenity Hotel's style is truly unique. Upon entering the lobby, the first thing you notice are the front desk staff in their plain uniforms – simple yet sophisticated. The breakfast quality is also top-notch for its category. While the hotel's decor might not boast the same investment as a Marriott-level five-star, you can clearly see the designer's meticulous attention to detail throughout. Overall, it certainly lives up to its five-diamond rating on Ctrip. The location is also superb, situated in the upscale Gubei New Area of Changning, and only a 25-minute drive from Hongqiao Airport. Recommendation: Five stars.

The hotel's interior is very modern with new facilities and a large mirror. My check-in experience was great. The best part was the restaurant – delicious food and a beautiful ambiance. I especially loved the noodles! The toppings were fantastic. However, the hotel's cleanliness in some details could be improved. The King Koil mattress, which they boast about, felt rather ordinary. Comfortable, but not amazing. The hotel is tucked away in a quiet spot despite being right next to Liucheng New World, with plenty of great food and drink options nearby. The minibar is refreshed daily with a good variety of drinks.