Spa Hotels in Nantou

"The hotel's location is excellent, right below Yidashao Old Street, making it convenient for boat rides and shopping. The hotel service is great, and the staff are very patient in resolving issues. They even organized evening activities, adding to the festive atmosphere. The room was clean, but the only downside was that the bathroom floor was wet upon check-in, which I hope they can improve."

"Every year, I take my parents to Sun Moon Lake, and this time I was really looking forward to staying at The Lalu. Although we had dinner at the hotel's Chinese restaurant, the noise from a nearby private room significantly impacted our dining experience. Aside from that, all the hotel staff were incredibly warm and welcoming. The reservation staff were very thorough in their explanation before our trip, but they didn't mention that some limited-edition dishes in the restaurant needed to be pre-ordered, which left me quite disappointed during dinner. Afterwards, due to various issues with our Chinese restaurant dining experience, a hotel manager personally stepped in to appease and resolve the situation. This showed that the five-star hotel truly maintained its high standards in customer service. I would definitely consider staying here again if I have the chance."