I was staying at the hotel due to an important business meeting the next day, unfortunately my sleep was broken at 2am with a fire alarm going off due to other hotel guests, I was expecting some kind of kind refund or a discount off my next stay as I have used this hotel to stay for business many times before but nothing was offered and the interruption in my sleep affected my business meeting the next day, very disappointed in the way this was handled.
We stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip.
The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London.
What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home.
Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.
Lovely hotel! Would definitely stay again. On the same street as all the shops. The staff are incredibly friendly. Room service is excellent. My son was poorly so ordered a lot to our room and came within 20 mins. Room was spotless. Cannot fault.
The hotel needs some cleaning and renovation in the rooms, but the receptionist is very nice.
I felt very well received.
I recommend it if you need it in case of an emergency one or two nights.
My daughter and I enjoyed a good stay at Travelodge Camberley! The reception was attentive and offered quick and helpful remedy to a couple of little snags, few doing our 10 day stay!
A small annoying detail but important during our stay for the Queens Jubilee we was the poor quality of the tv signal!.
Otherwise breakfast was great, so I recommend Travelodge without hesitation.
The hotel is just near by the airport. Good for transit or next day early flight.
It also close to restaurants and markets.
I will like to stay next time when travel to London.
The Travelodge in Woking is well placed ad easy to find. The facilities were good, and the room was clean and tidy.
We had breakfast and enjoyed it though the fruit we normally eat had not been delivered. The manager kindly gave us reduction for this omission.
We hope to use Travelodge again our our next outing.
The room facilities are superb, the beds are very comfortable and the pillows are soft and moderate. The bathroom is spacious and bright with advanced spare parts. There is also an advanced entertainment system and free slow Wi-Fi to make the stay experience normal.
If you need high-speed wifi, you need to pay another GBP 5 for 24 hrs
Great stay, the rooms are very well designed, warm and cosy, and right next to the Virginia Water park. The staff were great and there is plenty of parking. All I’ll say on the negative side is that the pastry on the apple tart was soggy… pastry should never be soggy! I even checked with the staff and were told “it’s supposed to be like that” …. But I won’t hold strange soggy pastry against what was a great stay.
There is a supermarket downstairs. It is also convenient for travel. There are not many places to eat nearby, and there is no Chinese food. But the hotel is economical. The experience of coming here this time is very good👍
Very Good
55 reviews
8.5/10
Price from
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8,1/10
Very Good
Lovely country hotel. I was a bit worried driving up the unlit driveway in the dark, but rewarded by the beauty of the countryside in the morning. The room was comfortable and warm.
The hotel is a little dated and worn, so I had some trepidation when I first arrived. However, my room was very clean and comfortable. All the usual amenities. Breakfast was available but I didn’t take it. The only thing I would say is that the rooms are very close together And the doors are quite loud. I was fortunate in that I did not have noisy neighbours but I would imagine if you had people coming and going a lot it would be very irritating.
This location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn
The best option to spend the night before an early flight. The hotel entrance is literally inside the airport right next to the EasyJet check in and bag drop! It's beautiful, clean, comfortable, bed was amazing. Great breakfast and very nice staff. There's also a nice lounge area and bar that is open till late.
Clean and comfortable room with all the usual facilities. Lovely spa and pool - also a gym which I didn’t use. Can’t really comment on service as I only briefly saw someone at check in, but she was very pleasant. A restaurant but I didn’t eat there. Good location for travelling into London the next day. Minor issue: bath towels are a bit small and thin (and I’m not a big lady!)
We stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip. The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London. What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home. Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.
Everything was great. Friendly staff and clean comfortable room. Breakfast was one of the best we have had at a Holiday Inn Express. Great view from the bedroom window.
Perfect choice for rest over the night, before( or after) your flight.The price was cheap compare with another hotels closer( 87,5, with breakfast included).The hotel has 24/7 pub at groundfloor and also shuttle bus who run every 20 min for only £4/pp. For my early flights from Gatwick airport Travelodge it will be my favorite accomodation.
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