Posted on Apr 27, 2026|Standard Room with Double Bed - Non-Smoking
Guest UserThere was load music from outside somewhere untill the early hours . Wine bar or somewhere.
Toilet took about 30 mins to refill.
Shower was too hot and took an age to cool down
£7.50 for parking
When I mentioned the above I was told we only booked a standard room and they were at the back.
That’s fair enough but don’t want to feel like you are park of a rave. And future guest should be told.
A real shame because this hotel could be a real great hotel with a bit of management training
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Price per night from:TWD 2,478
Posted on Jan 26, 2026
Guest User
Lovely hotel...wonderful room with a view overlooking the grounds...very friendly and helpful. Had a great ****** mystery weekend with wonderful food.Only downside was when came down for breakfast...3 dirty tables ..none laid ...had to wait for table to be cleaned and wiped!!! even though there were plenty of other tables that could have been laid quickly.. Hot water jug empty..milk empty !! not great.
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Price per night from:TWD 1,961
Posted on Jan 25, 2025|Standard Single Room With Single Bed
PenguinLadyThe hotel is a little dated and worn, so I had some trepidation when I first arrived. However, my room was very clean and comfortable. All the usual amenities. Breakfast was available but I didn’t take it. The only thing I would say is that the rooms are very close together And the doors are quite loud. I was fortunate in that I did not have noisy neighbours but I would imagine if you had people coming and going a lot it would be very irritating.
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Price per night from:TWD 2,469
Posted on Jan 12, 2026
Guest User
This location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn
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Price per night from:TWD 2,390
Posted on Jul 21, 2026|Queen Room
Guest UserVery quiet and the bed was quite comfortable. It was over 1600 RMB with taxes.
Great for a layover.
No need to leave the terminal, just take the elevator straight to the first floor.
The Hampton sign is a bit small.
I believe it's right turn after exiting the elevator on the 1st floor, then another right turn and you're there.
The breakfast really didn't offer much... very 'white' (i.e., continental, lacking variety).
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Price per night from:TWD 3,799
Posted on Aug 20, 2025
Guest User
Another lovely stay. Evening meal was very good. Breakfast was average. The spa facilities are good. They have added extra hot tubs which was a nice addition although both hot tubs were not as clean as they could have been. We went to the spa very early and was a little disappointed with the amount of scum marks in the hot tub. We felt it should have been wiped round before the first people used it. Other than that we had a lovely stay.
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Price per night from:TWD 2,483
Posted on Sep 20, 2025|1 Double Bed, Non-Smoking, Family Room, Sofabed, Deluxe Room
Ashok DilipWe stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip.
The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London.
What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home.
Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.
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Price per night from:TWD 2,212
Posted on Jul 31, 2026|Small Double Room
Guest UserI'm only pressing medium as I stayed in this hotel YEARS ago,it was ok but a bit worn. Arrangement prev'ly was leaving my car parked for 4-5 days but needed to be at airport at crack of dawn and caught their 4am shuttle. Needed same thing when I booked this time, needed their shuttle. Messaged them along with booking, qouted when I needed to be at LGW early, they failed to tell me the shuttle no longer existed. Duh.
Only way to access place was by taxi, I loathe taxis and was quoted an excessive fare more than room cost! Disgusted.
Even if I'd parked there how was I to get to airport???
No mention anywhere in booking pages.
Total ******. Don't they read messages?? Certainly going to claim refund.
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Price per night from:TWD 1,779
Posted on Mar 30, 2026
Travelling Trev
Comfortable stay as per previous stats at same hotel. Self check in and check out available but staff very friendly and helpful. Hotel is well located and close to town as well as restaraunts and fast food outlets. Nice bar and outdoor area on river and parking available although does cost extra
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Price per night from:TWD 2,129
Posted on Nov 19, 2025|Standard Room With Double Bed And Sofa Bed
Hyy.haroldyeoboI had a great stay. The service was excellent and the staff were very friendly and helpful throughout my visit. The amenities were well-maintained and everything I needed was easily available. Overall, I had a comfortable and pleasant experience. Highly recommended.
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Price per night from:TWD 2,567