Clean rooms and very close to city center. It’s a pity the parking was linited so we weren’t able to avail it but the staaf give few suggestions on nearby parking
This is a very old hotel with well-maintained facilities. The most important thing is that there is a Christmas market and an ice skating rink downstairs, which the children love very much. The taste and service of the restaurant in the market are very good. The Christmas atmosphere is very good. The hotel is next to the Carrefour supermarket, which is very convenient for replenishing snacks and fruits. It is just that you need to take a detour to get a taxi to Antwerp Central Station. If you don't need to take a taxi with your children, there are actually buses and subways downstairs, which is very convenient. You must stay here again when you come to Antwerp
The best thing is its location. It's very close to the train station and the Flex Bus stops. While other places are considered dirty and dangerous by their proximity to the train station, Antwerp is the opposite – clean and safe. I never go out at night, though. The lobby is beautiful and impressive. Check-in was quick. The staff tries to speak your language with the help of a translator. My first room was a standard one on the second floor. But the minibar and safe didn't work. I was moved to another room on the fifth floor. It was cold, but I tolerated it overnight. I reported the problem to reception, and the maid turned on the heating. The heating is a built-in split-system unit. The vent is in the wall above the desk. If you sit at the desk, the draft hits your shoulders; if you lie in bed, the draft hits your head and there's no escape. Of course, I understand that this is individual, but I really feel the draft. The room is an unusual shape, with a bypass corridor around the toilet. Because of this, the room's usable size is reduced. The minibar/fridge is tiny, with almost no storage space. Guests are expected to dine in the restaurants, but this isn't ideal for everyone for various reasons. Minibar items are, of course, a paid service. Slippers, a robe, toothpaste, a toothbrush, and body lotion are not provided. The room includes two thin glasses (for some reason, only one glass in a double room), and paper cups for tea and coffee. There's a coffee machine. You get two capsules free on the first day. If you want more, they'll cost 2.50 each. Water is available for a fee, at 6 euros per liter. However, there is a Bible in the desk drawer. There's no overhead light in the room. The light is so intimate and ”Moroccan” that it's impossible to read or write. On the plus side, there are copies of abstract paintings that complement the decor. The deposit you pay upon check-in is not fully refundable. A city tax of 6 euros per day is deducted from the price. There's a pool, sauna, and fitness center for 7 euros per day. Very good. All reception staff are always happy to help.
Very nice. Couldn’t ask for more. The staff were very friendly and helpful. The room was new and modern and was quite clean. Nothing to complain about really.
A beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.
This place is conveniently located near Antwerp Central Station, which is super handy if you have a lot of luggage. You don't have to drag your suitcases around to different hotels; I stayed for three consecutive nights and could easily take the train to visit Ghent, Bruges, and other attractions. The breakfast spread was varied and plentiful, and there are tons of dining options nearby, especially a concentration of Asian restaurants. Compared to similar hotels, the value for money here is quite high.
Very good and comfort stay . Our room was very comfort and had a well equipped kitchen with everything you need for long stay . The rooms are cleaned only once a week but no problem to get clean towels or any other amenities if needed . It is a few minutes walk from Antwerp station and you could choose dinner from many places . There is also nice breakfast served in the place - we tried twice and really enjoy
Hotel Indigo’s location is excellent, it’s practically next to the central station and is easy to travel to any attractions. The service is great with superb breakfast options. The room is clean and very welcoming, a great place to stay in Antwerp!
EXCELLENT location and SUPER staff at reception. The rooms are of a good size, TV with all the channels you need, coffee & tea facility and clean bed and bathlinen - there is also nice shampoo, conditioner, soap and body lotion in the en-suite bathroom. The only two things that could make it even better are: put a fridge in the room OR invest in an ice machine and, have the rooms cleaned before 3pm (mine was cleaned at 5 pm when i returned from a whole day’s work and had to wait) OR recruit more cleaners. By all means, I’ll return and thank you for a great stay.
The hotel is very central and a short walk from the main station and street filled with restaurants and bars! We enjoyed staying here so much , we extended our stay! The hotel is nice and clean and has the necessary amenities. It is a short walk to the historical old town.
This format uses bullet points to make the key strengths pop, which is extremely helpful for readers scanning reviews quickly. The Aparthotel Antwerp was perfect for our working vacation. Here’s what made our stay exceptional: • Ideal for Remote Work: Two spacious tables provided an excellent and comfortable workspace. • All the Essentials: The well-equipped kitchen and on-site laundry were incredibly convenient. • Super-Comfortable Bed: We slept wonderfully in the very cozy and comfortable bed. • Beautiful Mornings: Waking up to the sunrise from our window was a serene way to start each day. • Outstanding Service: The staff provided a smooth early check-in, which was a lifesaver after our journey. We highly recommend it and will definitely be back!
Super General manager, Super hosts, I would definitely book this hotel again and again if the service and terms would be the same. Central located, check-in procedure was easy. Bar with snacks/food/drinks was a excetional service :) Tip The bathroom smell - Can be solved to change/clean the drain/sifon. Tip: Airconditioning was'nt there or the instructions to put the airconditioning on was unclear. The room was too hot to sleepwell. Opening windows was a solution but then the sound of the voices among the streets was too loud. Tip: Lack of service with our booking. While I was trying to pay in advance. There was a pop-up message that mu room with breakfast wasnt available. But the payment process was still ongoing. After that, I saw I booked a Superior Room without Breakfast. I was paying more for what I wanted in first instance. There was no solution from the Hotel and/or Trip.com.
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