4-Star Hotels in Heilongjiang, China

A really great hotel! The location is excellent, with many attractions nearby, and you can even walk to the riverside. The room facilities are complete, and all the toiletries are individually packaged and disposable, which feels very clean and reassuring. The room also includes complimentary afternoon tea. The overall amenities are thoughtful and comprehensive, the hardware provides a great experience, and the service is also very good and welcoming. It offers incredible value for money, and I'll definitely choose to stay here again next time.

My stay at Harbin Yuefeng Hotel (Central Avenue Sophia Church Branch) was a perfect experience! ✨ The location is unbeatable; you can walk to all the attractions, and getting a taxi to the West Station was a breeze. The room hygiene was excellent, the environment was quiet and peaceful, and the bedding was so comfortable I slept soundly. The front desk staff were welcoming and polite. Overall, I was extremely satisfied with everything. Definitely a five-star review, and my top choice for accommodation when visiting!

The hotel's location is incredibly convenient for getting around. Sophia Church Square is less than 500 meters to the right of the hotel entrance, and Central Street is less than 500 meters to the left. The riverside and Flood Control Memorial Tower are also very close by. Most importantly, the hotel's cleanliness is excellent, and the bathroom layout is very practical and easy to use (my husband needs a wheelchair for the restroom). The service from the front desk to the restaurant and housekeeping was all very warm and thoughtful. We were genuinely touched. If we have a chance to visit Harbin again, we will definitely stay at this hotel.

Stayed at this hotel again, and I'll definitely choose it next time I'm in Harbin. They upgraded me to room 312 for free, whereas last time I was in 310. The room is spacious, comfortable, bright, and tidy, with plenty of sunlight throughout the day. The windows can be opened easily for ventilation, which is a plus. I especially loved the bed linens – they were thick, soft, smooth, and breathable. The service was very attentive; I had a lot of shopping, and the front desk thoughtfully brought me a carrying bag and promptly provided drinking water. There's a fish tank in the lobby that I always enjoy looking at when coming and going. The location is excellent, right in the heart of the Baroque area. It's convenient for getting to the riverside park, the snack street, and local markets… pretty much everywhere, and even better for dining. They were very friendly and kind to my kids, speaking to them gently. My two boys moved the small slide from the second-floor play area to our room to avoid disturbing other guests. Was that a bit selfish of us? Luckily, we didn't see any other children around.

The hotel's cleanliness and overall environment are excellent. The clean rooms, tidy public areas, thoughtfully decorated rooms, and rich and varied breakfast offer a comfortable and pleasant stay. The professional and friendly service team is quick and attentive to guests, providing prompt and thoughtful responses to check-in, directions, and daily needs. As a frequent business traveler, I've experienced convenient and efficient travel. Although a bit out of the city center, the hotel is conveniently located for transportation and easy access, especially with its own parking lot, making it a reassuring and convenient place for those traveling by car. The city's Public Security Bureau is across the street from the hotel, giving me a strong sense of security. A highly recommended place!

The hotel was actual quite a walk away from Zhaolin Park metro station. However, the location is very central to many interesting places especially Zhongyang Pedestrian Street. One can also take a walk to the Chinese Baroque street, Central Avenue or the Flood Control Monument while looking at the sunset. Take the metro and you can reach Sun Island easily. Our room on the fourth floor was spacious and clean. Shower pressure was strong and aircond good. Morning breakfast was local fare which comes with the room. Otherwise, one can easily walk out towards Hongzhuan morning market for other choices or the many shops near the hotel. Do use the local buses to take you nearer to popular spots. The Frontline service was good and we appreciated their parting gift on our last day. After many stays with Holiday Inn Express group, we are confident of the quality of stay and services. Looking forward to the next Holiday Inn Express destination.

## Amenities: The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel. ## Cleanliness: The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering. ## Ambiance: I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet. ## Service: Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*. ▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online. ▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*. ▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!) ● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)

Staying at Qiuguo Hotel on Harbin's Central Street was a fantastic choice! I was thoroughly impressed by the meticulous and warm service throughout my stay, making for an exceptionally comfortable experience. Upon arrival, the front desk staff greeted me with smiles, proactively helped with my luggage, and processed check-in efficiently and quickly, without any delays. Learning we were out-of-town visitors, they patiently introduced nearby attractions, authentic local cuisine, and transportation routes. They even thoughtfully reminded us of things to watch out for while exploring, covering every detail, instantly making us feel welcome. During my stay, the housekeeping was incredibly diligent. Cleaners tidied the room punctually each day, paying close attention to detail and neatly arranging everything. Any daily requests, made by calling the front desk, were met with a quick response. Replenishing supplies or answering questions were handled promptly and properly. The hotel's smart delivery robots also provided a convenient and fun way to get items delivered, a truly thoughtful service. The lobby also offered complimentary tea and snacks, providing a warm feeling even when returning late. The staff were enthusiastic and polite, with just the right amount of attentiveness – not overly intrusive, maintaining perfect boundaries. When I had questions, everyone patiently answered them with a friendly and approachable attitude. Check-out was simple and fast, with no tedious waiting. The staff even proactively bid farewell, making the entire experience top-notch. Given its prime location on Central Street, combined with such considerate, thorough, and professional service, my whole trip became remarkably smooth. This hotel is perfect for both sightseeing and a short respite. The service level far exceeded my expectations, offering incredible value for money. I genuinely recommend it to anyone visiting Harbin, and I'll definitely choose to stay here again next time!

This stay truly exceeded my expectations, and I have to give this hotel a glowing review. From the moment I arrived, I was impressed by the warmth of the front desk staff. Check-in was efficient, and they were all smiles, patiently answering my questions and even proactively offering tips on local transportation and things to be aware of. The restaurant atmosphere was elegant, and the food selection was rich and varied. I especially appreciated how attentive and thoughtful 'Xiao Liu' (a staff member) in the restaurant was. The service quality genuinely couldn't be faulted. The hotel's overall environment was clean and tidy, and the public areas were arranged to feel cozy and comfortable, not cluttered at all. As soon as I walked in, I felt completely relaxed. The room was spacious with excellent natural light and ventilation. The bedding was soft and clean, and the bathroom facilities were complete and worked perfectly. All the daily necessities were provided and very convenient to use. While the facilities aren't luxurious, they are very well-maintained, and being clean and functional was more than enough to satisfy me. The location is also a huge plus. It's conveniently located with easy access to transportation, and plenty of dining and shopping options nearby. The surrounding area is quiet and peaceful, so my sleep wasn't disturbed at all. Overall, my stay was comfortable and reassuring. It's perfect whether you're traveling for business or a short trip. I'll definitely choose to stay here again next time I'm in the area, and I wholeheartedly recommend it to everyone.