Posted on Aug 8, 2025|Queen Room
Mister StephenThis hotel has a free shuttle. Ask at Information at the airport and they will show you where to find it. It's easy. From friendly reception to good breakfast to arrangement of quick tour, I enjoyed my stay here. Comfy pillows and bed. Everything here was to my satisfaction, including a nice, hot shower and late checkout. I recommend this hotel.
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Price per night from:MXN2,435
Posted on May 22, 2024
Verified Member
The staff were all great, especially all the restaurant staff. I especially appreciated the hotel making special arrangements to celebrate my birthday. However, some of the shortfalls included the very slow and inconsistent WIFI at our building (500), the bathroom door couldn’t be kept closed, and the in room jacuzzi never got hot. But on the positive note, the in room AC was very good, the room, bathroom and shower were spacious and had hot water.
P.S. I was underwhelmed by my undercooked tomahawk during dinner.
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Price per night from:MXN4,982
Posted on Oct 11, 2025
M497353****
Very comfortable, the scenery is very good, very relaxing, you can soak in the hot springs
Very comfortable, the scenery is very good, very relaxing, you can soak in the hot springs
Very comfortable, the scenery is very good, very relaxing, you can soak in the hot springs
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Price per night from:MXN4,051
Posted on Oct 21, 2025|King Room-Non-Smoking
Guest UserExcellent location and facilities. Convenient shuttle service and inclusive breakfast.
This is the cleanest Hampton by Hilton I have so far stayed at!
One thing to consider in lactose and gluten free options for a breakfast, other than that, I have absolutely enjoyed my stay and will be back again and again!
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Price per night from:MXN2,270
Posted on Aug 14, 2026|Panoramic Double Room
Anonymous UserPerfect boutique hotel for couples or friends looking to relax. Luxurious design and amenities with incredible volcano views.
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Price per night from:MXN2,321
Posted on Mar 28, 2026
Guest User
Great location and facilities. Lodges had everything. Helpful concierge, cafe and reception staff. Restaurant is a little soulless and somewhat pretentious as the food is average which was a bit disappointing as everything else was of a very high standard.
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Price per night from:MXN5,911
Posted on Apr 10, 2025|Superior Room, 2 Double Beds
Guest UserRoom was fine but nothing special and not very well sound proof
Smoking zone is outside the hotel so you have to walk a lot
Pools are great but lots of kids
Service can be improved a lot (lots of mistakes)
Breakfast buffet is awesome and very various
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Price per night from:MXN2,234
Posted on Oct 18, 2026|Two-Bedroom Villa With Plunge Pool
Miya JinThis is not the first time we have stayed at this hotel. This time we chose two bedroom villas. The price is simply great. The private hot spring pool makes the whole family very happy to enjoy this private time and especially relax. We also met various animals during our stay and we will come again.
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Price per night from:MXN3,018
Posted on Jun 5, 2025
Jacob
This was a great place to stay! Loved the location, the design of the space and the grounds. And the staff, especially Raul, were impressive with hospitality!
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Price per night from:MXN2,086
Posted on Aug 20, 2025
Maurizio
Excellent location, staff available . Not far from the volcano poas
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Price per night from:MXN1,817