4-Star Hotels in Saga Prefecture, Japan

Room is clean and new Balcony so comfortable for morning breeze Large deluxe room A bit tight for standard twins Western Breakfast is nicer than jap 24 hour supermarket nearby Convenient shopping

The hot spring temperature was just right, making it easy to get in, and it was great to be able to relax in the in-room bath! The room was also incredibly clean and stylish, and most importantly, spacious! It was also very practical and simply standard! The meals, both dinner and breakfast, were both visually stunning and delicious♪ Since my only option for a relaxing trip was to enjoy a hot spring, I was very satisfied. It seemed like there weren't many guests staying that day, but that made it feel like we had the place to ourselves, just as a family, and the staff were all very kind and pleasant. For those who want to really relax without a packed schedule, I recommend the hotel, as you can enjoy the spa and gym to the fullest! However, I did think it was a bit lacking that there were only two chairs and two hair dryers in the bathroom...

On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust. Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'. Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed: 1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity. 2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust. Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues: 1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers. 2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.

I wholeheartedly recommend this hotel, especially if your budget allows for it! The room windows offer direct views of the moat, and the hotel is incredibly close to attractions like the hot air balloon festival grounds and shrines. **Transportation:** From Saga Station, you can take the Showa Bus (towards Karatsu) directly to the hotel. Alternatively, the most convenient option is to simply take a taxi. **Service:** I absolutely have to commend the hotel's front desk staff! They were an enormous help! Due to heavy rains in the Kyushu region, I found myself stranded in Saga and had difficulty getting around. I wanted to arrange for my luggage to be sent directly to my next hotel in Fukuoka. A lady wearing glasses at the front desk was exceptionally helpful in assisting me with filling out the Takkyubin (luggage delivery service) forms. Even though the courier company ultimately couldn't guarantee delivery to my next hotel before my departure due to the heavy rain, the hotel staff's assistance was invaluable and greatly appreciated! **Dining:** When it's too hot in summer, taking a break at the hotel's first-floor cafe, sipping coffee and enjoying the views, is a fantastic way to relax. (The Baumkuchen is delicious!)

I'm very satisfied with the hotel. The breakfast and dinner were excellent, and the public bath was also great. For the private onsen, I recommend the Keifutang (seasonal wind bath), especially for families with two or more people. The Sakuramiyu private onsen seems to be more for single use, and if you're staying in a villa, you probably don't need to bother with it. Overall, both the regular rooms and villas have the beds located on the second floor, so you'll need to use stairs to access them. In the villas, the bathroom is only on the first floor, which might be a bit inconvenient.

The hotel offers a complimentary shuttle service to Saga JR Station, which you can arrange by contacting them directly. The rooms are significantly larger than typical hotel rooms and offer beautiful views. The hot spring baths, both indoor and outdoor, are comfortably warm, allowing for long, relaxing soaks in a clean and pleasant environment. The only downside was that the dinner provided wasn't quite to my Chinese palate.

This was a truly beautiful and wonderful hotel. The moment I entered the lobby, I was immediately struck by the breathtaking view. The harmony between the ocean view and the pristine white hotel was truly impressive. Every single item was precious and luxurious. There was an indoor heated pool for the kids, and an outdoor hot spring pool for the adults. Surrounded by distant mountains, the swimming pool and the ocean seemed to be connected... It was fantastic. The food was top-notch, and everything was top-notch. I highly recommend it.

My stay at Ureshino Onsen Yoshidaya Uchiroji Hondori (also known as Yadoya Uchiroji Hondori) was a tale of two extremes in the charming hot spring town of Ureshino, Saga Prefecture. The hotel was modern Japanese-style with smart check-in system. The twin room was spacious, impeccably clean, and exude serene comfort, making it a perfect retreat. The private onsen facilities truly shine— It was a free slot with 40 mins, which could be booked once via QR Code at the room. Ureshino's famous sodium-rich hot springs, renowned as one of Japan's top three for beautifying the skin, deliver silky-smooth water that leaves you feeling rejuvenated. However, the meal plan was a major letdown. I sent an email to the hotel to confirm my booking and stated I did not eat beef before. The customer service replied I had to pay extra per person in order to change the meat option. For over JPY 38,000 per night including breakfast and dinner, we anticipated premium kaiseki cuisine or traditional served Japanese dinner set. Instead, only a bento box with cold salad and an underwhelming beef and egg pie that felt mismatched for the price. Tragically, my husband experienced vomiting shortly after, likely food-related, which overshadowed our trip. And the breakfast was also disappointing, which was only cold sandwiches with a cup of tea or milk. Thus, I strongly recommend the hotel clearly states the exact contents of dinner and breakfast plans on booking sites—including detailed menus or photos—and offers flexible options, such as plan changes or alternatives, if guests fall ill from the food. This transparency and adaptability would greatly enhance the experience and prevent frustration.

After booking the hotel, I was hesitant and worried that it would be bad. I was pleasantly surprised when I arrived at the hotel! Everything is better than expected ^_^Small but beautiful! The front desk staff are friendly and attentive. There was a young man from China at the front desk who gave a detailed introduction to the hotel facilities, dinner reservation times and some sightseeing suggestions in Chinese. On Chinese New Year's Eve, I met a Japanese lady at the hotel front desk (who spoke very fluent English) who gave guests free drinks to celebrate the New Year, which made people feel cordial and warm. There are few people in the hotel's hot springs and they are very clean. Basically every time I go, the restaurant is reserved;) Dinner is a major feature of the hotel and worth experiencing. Although the ingredients don't look amazing, they are actually carefully prepared and high-quality ingredients. The cooking method is not very flashy, which is probably the characteristic of Ureshino. I ate every meal until I couldn't finish it. The Saga beef melts in your mouth, the tiny pufferfish is extremely delicious, the crabs are sweet and plump...^_^The soup tofu for breakfast is soft, glutinous and smooth in the mouth, without any beany smell, and the rich bean aroma is unforgettable. The appearance picture of the hotel on Ctrip’s official website is different from the actual one! This is actually the first photo I took of this! Much better than what is shown on the official website! Best hotel for traveling with parents!

The hotel is a quick 180 yen bus ride from Ureshino Onsen Station. Check Google Maps for bus times, which are quite accurate. Trains (Nishi Kyushu Shinkansen) run infrequently from Ureshino Onsen Station, however. The hotel's 10th-floor hot springs offer a great view. Free bicycle rentals are available for exploring the surrounding area.