Colombo Hotels with balcony

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

This hotel is a newly opened five-star Marriott hotel on the Colombo waterfront. Across the street is the Cinnamon Life at City of Dreams, a five-star hotel with a striking exterior. After much deliberation, I chose this one on the beachfront. There's security at the porte-cochère, and a baggage check before entering the hotel. The ground floor is lined only with sofas, and the front lobby is above. The lobby lounge was very spacious and had a gorgeous atmosphere – truly impressive. I arrived early, so the front desk wasn't crowded, and they upgraded my room without any special comment. It was a room with round walls, which I love, and absolutely beautiful. The room's interior and furniture had a more classic feel than I expected, with a large column, a spacious bed, and a large television being particularly striking. The minibar was housed in a heavy, single-door cabinet, giving it a luxurious feel, and there were five bottles of mineral water. However, the minibar refrigerator is usually locked, so it was a shame that I couldn't chill the water. There was welcome fruit on the table in the foreground. Next to the entrance was a walk-in closet, and beyond that was a spacious bathroom. The bathtub was open, but I appreciated that the toilet and shower were properly separated. The beauty mirror was also unusually large. Best of all was the round terrace, which offered views overlooking the beach and the city. The hotel has two pools, both infinity pools overlooking the ocean. The gym was in a hard-to-find location, behind a spa-like reception area. The breakfast area was one of the largest I've seen in any hotel so far, with plenty of food, but it was crowded and difficult to find things, which was a bit tiring. Also, there was a long line at the live kitchen, and many people, including the staff taking orders, were cutting in line, which was disappointing. If you'd like to see a video introduction to this hotel, try searching for ”hakurepo” or the hotel name on YouTube.

Very good stay overall. The hotel was clean, comfortable, and located in a convenient area close to many attractions. Staff were friendly and helpful throughout my stay. The room facilities were good, and the check-in/check-out process was smooth. A great choice for business travelers and I would happily stay here again.

Family: 3 adults and 2 children The apartment 801: + The apartment is large and spacious; + The rooms and bed linen are clean; + The bathroom is clean; + The room was cleaned well, towels were changed every day (I left a tip); + Hair dryer, air conditioner, iron work well; + There are dishes, appliances, and a washing machine in the kitchen; - There is no frying pan and no pots. It is impossible to cook on the stove, there is no microwave. - The furniture in the living room has an unpleasant smell and is dirty; - The iron board is dirty; - The curtains need to be changed; Reception: + They are polite; + Check-in was quickly; Restaurant (breakfast and dinner): + The quality of the products is high; + Variety of dishes; + The chefs are great; - There are a lot of guests on Saturday and Sunday due to the holidays, the priority for hotel guests is falling; Guards and butlers: + They seemed competent and friendly to me; + The rest of the staff are friendly and polite; Swimming pool: + Good view; + The kids liked it;

The place is good for the price. The location is very close to the beach and restaurants, has a nice garden and pool, with lots of common areas to hang out in. The bed was comfortable and room decent with a nice balcony. They seem to only focus on cleaning the basics. I wish they’d clean a little bit deeper, and fix a couple of things because the place could be quite nice. There are some bugs - to be expected in a tropical, budget place but not too bad. Mainly there was lots of ants in the bathroom, and the walls aren’t properly sealed so it’s easy for the ants to get in. If they just did some very basic repairs, renovation and deep cleaning the place would be great. I’d still say it was good value for the location and I would stay there again if passing through Colombo.

The room reeked of smoke. Even with the window open, the smell was impossible to get rid of. Breakfast is more like a small snack; if you're looking for proper coffee, you'll be disappointed. Instead of real coffee, you get cheap Nestlé instant coffee, which was truly dreadful. It's fine for one night. The staff were very friendly.

It’s quite a vibey place. The stuff was really friendly and helpful. It’s a good place to spend a couple of nights if you’re in Colombo. The breakfast was quite good with several choices available.

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

The view is great, the facilities are satisfactory, the rooms are spacious, and the service is excellent. The staff is friendly. There's a pool, but the beach is right next door, so it's a nice walk. You can also swim. It's a great place!

Good big room with nice view to the beach. Some restaurants are a few minutes nearby. Would recommend.