Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 21, 2026|Premium Room
Guest User
Kingsbury hotel is in a prime location closer to the beach activities. Some rooms are with sea view. Shopping mall is nearby that offers variety of shops and services.
Restaurants provide wide selection of food options with local and international cuisines.
The rooms are carpeted which emits old odour. The room furniture needs modernising.
We experienced issues with booking. They couldn’t find our booking and gave us a room in a lower floor and the furnitures were old with smelly carpet. On my complaint, we were upgraded to a suite room in a higher floor which was classy and the view was excellent. Don’t know I can afford to stay in a suite.
The staffs were helpful. I didn’t have a chance to use all amenities but I noticed there were many options.
I will stay again if I am given a room in a higher floor or if I can afford a suite room.
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Price per night from:TWD 2,286
Posted on Apr 6, 2026|Deluxe Twin Room
LuckitThe hotel's infinity pool offers amazing night views, and the breakfast spread is incredibly rich. The rooms are spacious, and the hotel operates under a total sustainable development concept – even the slipper soles are made from coconut! There's a supermarket just across the road. I'll definitely choose this hotel again next time I visit!
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Price per night from:TWD 2,012
Posted on Feb 27, 2026|Deluxe Double Room
Travel BearI recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist.
First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver.
However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours.
There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt.
Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM.
The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.
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Price per night from:TWD 1,809
Posted on Jul 26, 2026|Panoramic View Standard Room
Guest User
Here’s a professional hotel review you can use:
⭐⭐⭐⭐⭐
I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained. The staff were friendly, professional, and always willing to help. The location was convenient, and the overall atmosphere was peaceful and welcoming. The service exceeded my expectations, and I truly appreciated the attention to detail. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I will definitely visit again!
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Price per night from:TWD 1,729
Posted on May 6, 2026|Deluxe Double Room
Anonymous UserThe hotel is close to the sea, but buildings block the view, so you can't really see it. It's very close to the mini-train along the coast, and there are supermarkets and malls nearby, which is quite convenient. I arrived two hours early, and they allowed me to check in ahead of time. While I waited, they even offered me a glass of juice. Surprisingly, they didn't charge me the extra $3+ that I was supposed to pay on-site (I reminded the staff, but after checking, they told me it wasn't necessary). I booked a two-meal package, both buffets. The dinner selection seemed less extensive than breakfast, perhaps because fewer people booked it. A bit of a mix-up happened because I wasn't told the dining times, so I went for dinner before 7 PM. The restaurant was completely empty. Later, I saw on a screen that dinner apparently starts at 7 PM, but the staff member just let me in without explanation – which honestly gave me a very good feeling about their service. The room was spacious, and the type I booked surprisingly had two beds pushed together to form a super-king size. The soundproofing with the next room was pretty good; the people next door were playing music from check-in until after 10 PM, but I could only hear a faint sound once the street quieted down. That's acceptable. Sometimes the street noise was quite noticeable, but my tolerance for ambient street noise is higher than my tolerance for noise from neighboring rooms. The pool is on the top floor, and so is the restaurant. As an introvert, I'm not a big fan of this design. Overall, the stay was quite comfortable and offered excellent value for money.
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Price per night from:TWD 1,535
Posted on Jul 27, 2026|Superior Twin Room With Ocean View
fairycdq
The air conditioning was incredibly loud, severely impacting my sleep quality. I had no choice but to turn it off every night. The bedding and towels were disgustingly dirty, covered in old stains – truly nauseating. The bathroom door design was impractical; it blocked the toilet when opened, forcing you to squeeze past or detour through the shower. This is probably why there's no door for the shower, which resulted in the entire bathroom flooding after every shower. I had to throw all the towels on the floor to soak up the water, and I assume others did the same. It felt really off-putting then using new towels to dry myself.
The soundproofing was terrible. The windows and room door already offered poor insulation, and to top it off, I was assigned a connecting room. Over 5 nights, there were at least three different sets of guests next door. The last family (who were also my compatriots) were incredibly loud at 2 or 3 AM, talking loudly, video calling, and even singing. I called room service to ask them to intervene, but it only stayed quiet for about 5 minutes before they started again. I just had to endure it, waiting until I was utterly exhausted before I could finally fall asleep.
Aside from the decent service, and the cheap price, there's nothing good about this place.
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Price per night from:TWD 2,121
Posted on Jun 2, 2025|Three Bedroom Suite
Guest UserFamily: 3 adults and 2 children
The apartment 801:
+ The apartment is large and spacious;
+ The rooms and bed linen are clean;
+ The bathroom is clean;
+ The room was cleaned well, towels were changed every day (I left a tip);
+ Hair dryer, air conditioner, iron work well;
+ There are dishes, appliances, and a washing machine in the kitchen;
- There is no frying pan and no pots. It is impossible to cook on the stove, there is no microwave.
- The furniture in the living room has an unpleasant smell and is dirty;
- The iron board is dirty;
- The curtains need to be changed;
Reception:
+ They are polite;
+ Check-in was quickly;
Restaurant (breakfast and dinner):
+ The quality of the products is high;
+ Variety of dishes;
+ The chefs are great;
- There are a lot of guests on Saturday and Sunday due to the holidays, the priority for hotel guests is falling;
Guards and butlers:
+ They seemed competent and friendly to me;
+ The rest of the staff are friendly and polite;
Swimming pool:
+ Good view;
+ The kids liked it;
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Price per night from:TWD 2,900
Posted on May 26, 2026|Superior Sea View Room
KevinCraving a city escape where you’re pampered from check-in to the last sunset cocktail? NH Collection Colombo stands out in Sri Lanka’s buzzing capital, blending urban convenience, plush comfort, and picture-perfect sea views. 🌊 Whether you’re here for business or to soak up Colombo’s historic streets, this hotel is your launchpad for adventure and relaxation.
From the moment you arrive at 24 Srimath Anagarika Dharmapala Mawatha, the friendly staff greets you with warm Sri Lankan hospitality, always quick to assist and happy to share local tips. The large, airy rooms are a guest favorite, especially those with panoramic sea views—wake up to sunlight dancing on the Indian Ocean and enjoy a serene start in a comfy, neat space. Make time for the rooftop Infinity Pool & Bar, an insta-worthy spot for sunset sips or just lazing with a view. The hotel’s location means you’re steps from the coastline, handy markets, and Colombo’s vibrant city life.
Breakfast is a true highlight: feast on everything from Sri Lankan hoppers to European classics. It’s the kind of breakfast spread that fuels exploration all day long. For the best experience, secure a sea-facing room and double-check your breakfast package upon booking to avoid confusion later. And don’t miss the nearby Galle Face Green at sunset, just a short stroll away—perfect for local snacks and people-watching.
Booking tip: Reserve early on trip.com, especially for high-floor, ocean-view rooms. If you want maximum relaxation, take advantage of the rooftop pool in the quieter morning hours.
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Price per night from:TWD 1,904
Posted on Jul 22, 2026|King Room
Guest User
According to my booking, I was supposed to receive a king-size bed, but upon check-in, I was given two very small, separate beds instead. The hotel authorities failed to keep the commitment made at the time of booking.
Staying and sleeping in these small beds was extremely difficult and uncomfortable for us. This kind of poor service and irresponsibility is completely unacceptable from a reputable hotel. In terms of customer service and maintaining commitments, this has been a thoroughly disappointing experience. I have no intention of ever staying at this hotel again in the future.
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Price per night from:TWD 1,724
Posted on Jun 8, 2026
Guest UserA few if us wanted to get along with friends and have a good time and we choose this location and it did not disappoint us.
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Price per night from:TWD 973