Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 30, 2026
Guest UserI had a fantastic stay at this hotel. The rooms were clean, comfortable, and beautifully designed, making it easy to relax after a long day. The staff were exceptionally friendly and attentive, always willing to help with a smile. The location was also very convenient, with easy access to nearby attractions. Overall, it was a wonderful experience, and I would definitely stay here again.
Show more
Price per night from:VND 3,168,735
Posted on Jul 20, 2026|Studio
Ho BoboRooms are spacious and clean, and the location is excellent. However, the amenities are lacking. Disposable slippers and combs are not provided unless asked, and the kettle is the worst kettle designed I've ever experienced. But the weakest point of the hotel is the lack of parking, where it is first come first serve. This created a lot of stress about having to come back early to secure a parking spot and caused us to avoid using our rental car during the day.
Show more
Price per night from:VND 3,339,598
Posted on Aug 12, 2026|Amora City View Twin
jeromecThere was no staff at the front desk when we arrived at 5pm. After 5 minutes, a female staff member named Kayla came out and helped a man because the man hadn't bought a travel adapter and couldn't connect to WiFi because of his phone problem. My family hadn't been kept standing and waited for 10 minutes because of no staff and later just one staff helping other's personal problems. Then Kayla started serving my family to check in.
But it's another magical 25-minute process.
She got my info and card tapped for deposit within 5 minutes. I thought very soon my room key cards will be given to me. But I then have to stand and keep looking at the back of the desktop computer she is using for 15 minutes. She pressed many buttons on the keyboard. But all my family members feel she is not good at IT.
Later, two male and another smart female staff are out and help other customers to complete the check-ins. Those entered later than me can get the room key cards earlier because other staff are far more efficient than Kayla.
While the two male staff are helping the man's phone connection to WiFi, Kayla put me aside and joined the two male staff to look at the phone. I was shocked how Kayla can keep me standing for 40 minutes and go away without giving me the room key cards. I told Kayla I'm in a hurry then it seems that's the moment she started working for my room key. Finally, I got the key 5 minutes later.
I spent only two nights in Brisbane and this 45-minute check-in had already took a large part of my holiday. Maybe this is Kayla's way to keep people spending time in Brisbane and in her hotel.
Show more
Price per night from:VND 6,473,384
Posted on Jun 22, 2026|Westin King Room
Guest UserThe hotel facilities are excellent, and the pool and gym are well-maintained. The breakfast selection is rich, and the ingredients are fresh. Both check-in and check-out processes were efficient and smooth. The overall environment is quiet and comfortable, making it perfect for both business trips and leisure travel.
Show more
Price per night from:VND 5,370,540
Posted on Jul 7, 2026|Story Bridge View King Room
VVVVvvvvvvmThe Story Bridge is visible from the window, and the view is absolutely beautiful. Although a part of the Story Bridge view is obstructed, it's still worth choosing. The breakfast selection is rich and the taste is excellent.
Show more
Price per night from:VND 4,702,620
Posted on Mar 13, 2026
Guest User
My Worst Experience at a W Hotel to Date
I have stayed at various W properties, but my recent one-night stay at W Brisbane was easily my most disappointing experience with the brand. For a hotel that prides itself on design and luxury, the functional execution of the room was severely lacking.
There were several significant issues that made for a very uncomfortable night:
Poor Room Design: The air conditioning is positioned in a way that it blew directly onto my face all night. It was impossible to deflect, and I had to sleep on the other end of the bed. Then I had another issue below.
Disruptive Noise: The in-room refrigerator was close the the bed and making distracting noises throughout the night that made it difficult to sleep.
Between the mechanical noise and the poorly placed AC, I barely got any rest.
Maintenance & Cleanliness: after I woke up in the morning, I was shocked to find a visible hole in the bed sheets. This is not the level of quality control one expects from a five-star establishment. And the bath tub has visible torn and wears. Also the motel level toothbrush.
Service: there was no staff at the door helped me and my 70 yo mom with our luggages. I hvae to acknowledge that we arrived quite late but I did expect quality service from a lux hotel. And also no free upgrade offered like my stays with other W.
Honestly, I am just glad my stay was only for one night. I expected much better from the W brand and won't be rushing back to this particular location.
Show more
Price per night from:VND 6,547,166
Posted on Jan 16, 2025
Konnor
Lady at the reception was very curteous and very hospitable. I would Have much appreciated that if it was my first time staying at the hotel , room was excellent
Show more
Price per night from:VND 3,017,288
Posted on Jul 20, 2026|Hotel Walk Up
Guest UserThe location was perfect for retail therapy with Westfield Chermside within a 5 minute walk. I also loved my room, It had a large roomy balcony to sit and enjoy a wine while looking at the twinkling lights surrounding the area. The room was very clean and fresh looking and very tastefully decorated. I was particularly impressed with the bathroom, the shower had 2 shower head options, one being a rain shower head. The bed was so comfortable, I had no problem sleeping.
So in finishing I would just say the service on entry and departure was really good and I will definitely book there again.
Show more
Price per night from:VND 3,366,781
Posted on Jun 21, 2026
Anonymous UserEasy access, all digital entry sent to mobile in a timely manner. Room was clean and fairly new. Great bed. Included shower items such as body wash, shampoo and conditioner. Great price. Many restaurants short walk away.
Show more
Price per night from:VND 2,019,292
Posted on Apr 26, 2026|Double Room With Shared Bathroom
Pascale ABERTVery charming and unique house, with a very spacious room. The welcome was very friendly, and the check-in/check-out process was super easy with really nice staff. The hostel was ideally located for what we needed to do in Brisbane. The ability to park on-site was a real bonus.
Show more
Price per night from:VND 1,262,058