Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 30, 2026
Xiaodangqie
The night view is absolutely stunning, you can see the entire Brisbane city skyline. The hotel itself doesn't offer Chinese-speaking staff, so if you don't have a basic grasp of English, I wouldn't recommend staying here. Since I was on a red-eye flight, don't even bother hoping for an early check-in.
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Price per night from:$248
Posted on Mar 25, 2026
Wenmengl
Brisbane Airport is located by the sea, and it's a 30-minute light rail ride from the city center. The city center itself is built along the Brisbane River. It's not a huge city but quite beautiful. The Stamford Hotel is situated at the tip of a peninsula, right next to the City Botanic Gardens, and about a 700-800 meter walk from the central train station. Most of the main attractions are along the river, making it very convenient for sightseeing. I'd say its location is probably the best. The hotel also maintains high standards, falling somewhere between a Hilton and a Conrad in terms of luxury.
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Price per night from:$165
Posted on Feb 8, 2026
Guest User
⭐️⭐️⭐️ Overall stay at Brisbane Marriott
We recently stayed at the Brisbane Marriott for my daughters 21st and were genuinely impressed by how lovely the hotel is and how amazing the staff were. The warm, welcoming service started from the moment we arrived at valet parking and continued throughout our stay. Every staff member we encountered was friendly, accommodating, and did their best to assist us.
The rooms themselves were nice and comfortable, although we did notice some wear and tear, particularly with the bathroom and bedroom cabinetry which was scratched and broken. The beds also felt quite small for two adults and made sleeping a little squishy.
Our biggest concern, however, was the air-conditioning. When we first walked into the room it was set at 18 degrees, which we thought would be perfect—especially with four girls getting ready, expecting a cool room so our makeup wouldn’t melt. Unfortunately, it was the complete opposite. The room felt like a hot box from the start. The staff were fantastic and came to check and reset the system twice, but by the time we returned at 1am, it was still extremely hot. It was uncomfortable enough that one of our group decided to go home because she couldn’t sleep in the heat. At that hour, there was also no one at the front desk to seek further assistance from.
We did mention this at checkout, as we genuinely expected that a well-known, reputable hotel like the Marriott would not have such an issue with air-conditioning. It was disappointing, as everything else—from the service to the overall atmosphere—was lovely.
Massive shout out to the male staff member who collected our bags both at arrival and departure (sorry wasn’t able to recall you name) you are a great asset to the hotel!!
With improvement to the room cooling, this would have been a fantastic stay. The staff truly are the highlight of the hotel.
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Price per night from:$190
Posted on Apr 6, 2026
Guest User
I am utterly disgusted by the behaviour of two white female staff members at the front desk.
Their attitude towards white guests was pathetically submissive — bowing like ****. But when they turned to us, an Asian family with two young children, their faces changed completely. They became cold, rude, and made us feel extremely unwelcome.
It is absolutely shocking and unacceptable to experience such blatant racial discrimination and double standards in the 21st century.
If you are Asian, or if you believe in basic human respect and dignity, DO NOT STAY HERE. The hotel might look nice, but these ********** staff members will ruin your entire trip.
Zero respect. Zero stars. Shameful.
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Price per night from:$194
Posted on Oct 12, 2025|Queen Room
Guest UserWe weren't happy with the first room but they were more than happy to accommodate a room change. Very happy with where we stayed.
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Price per night from:$119
Posted on Mar 13, 2026
Guest User
My Worst Experience at a W Hotel to Date
I have stayed at various W properties, but my recent one-night stay at W Brisbane was easily my most disappointing experience with the brand. For a hotel that prides itself on design and luxury, the functional execution of the room was severely lacking.
There were several significant issues that made for a very uncomfortable night:
Poor Room Design: The air conditioning is positioned in a way that it blew directly onto my face all night. It was impossible to deflect, and I had to sleep on the other end of the bed. Then I had another issue below.
Disruptive Noise: The in-room refrigerator was close the the bed and making distracting noises throughout the night that made it difficult to sleep.
Between the mechanical noise and the poorly placed AC, I barely got any rest.
Maintenance & Cleanliness: after I woke up in the morning, I was shocked to find a visible hole in the bed sheets. This is not the level of quality control one expects from a five-star establishment. And the bath tub has visible torn and wears. Also the motel level toothbrush.
Service: there was no staff at the door helped me and my 70 yo mom with our luggages. I hvae to acknowledge that we arrived quite late but I did expect quality service from a lux hotel. And also no free upgrade offered like my stays with other W.
Honestly, I am just glad my stay was only for one night. I expected much better from the W brand and won't be rushing back to this particular location.
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Price per night from:$241
Posted on Jul 3, 2026
Anonymous UserThe hotel offers a free bus service right from its doorstep to the city center. I believe I was the first guest to stay in my room after its renovation, and I even received a complimentary bottle of red wine! 💕 Breakfast was simple, but since the city is so close, I don't think it's really necessary. You can even walk to the city center. Just go through the park in front of the hotel, then head down the hill. In about 15 minutes, you'll reach City Hall. It's a straightforward route, so you won't get lost. I had a pancake breakfast at the restaurant in City Hall. The amenities were plentiful, and the shower worked perfectly. Plus, the sunset view from my room was absolutely stunning, allowing me to relax completely, both body and mind. There's also a small chapel right next to the hotel ⛪️
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Price per night from:$90
Posted on Jan 16, 2025
Konnor
Lady at the reception was very curteous and very hospitable. I would Have much appreciated that if it was my first time staying at the hotel , room was excellent
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Price per night from:$147
Posted on Dec 20, 2025
Guest User
Lovely clean old Queensland building in a great location,
With a relaxed atmosphere , sit out on the front porch and watch the city start to wake up.
Will definitely be staying again.
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Price per night from:$48
Posted on May 26, 2026
Guest UserI booked on the day we arrived as I needed accommodation close to Northshore Eat Street. Saw reviews about access issues so I called before booking and was advised access info is sent at 2pm. We had no problems with online booking and receiving access code.
Room was good value for money with balcony, plenty of free parking and wifi.
Would definitely book again if I need accommodation close to airport.
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Price per night from:$90