Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 12, 2026|Deluxe Garden-View Double Bed Room - Healing Workshop
Guest UserPros:
1. The hotel is nestled halfway up the mountain, offering fresh air and truly beautiful surroundings. It's a peaceful escape from the city's hustle and bustle, and the hotel's decor and maintenance are quite good. Our butler, Bella, was incredibly meticulous and thoughtful, taking care of every little detail. She met all our needs, making our stay exceptionally comfortable.
2. There's a wide array of facilities and activities, including a mountainside hot spring, indoor pool, Hatha yoga, singing bowl therapy, a gym, and a kids' club. It's perfect for families, and the kids' club is large and newly renovated – it just reopened in May. It's definitely more fun than the kids' clubs at other hotels I've visited. Plus, children aged 4 and up can be supervised for free, which made my little one super happy!
3. The room key card came with a park map, showing hiking trails. There's an easy 5-kilometer mountain boardwalk, perfect for families, where you can visit the Eight Planets viewing platforms.
4. The breakfast was impressive! They had steaks, lamb chops, and a rich variety of both Chinese and Western dishes. However, the cured meats were generally a bit too salty.
Cons:
1. For a 5-star hotel, there was no safe in the room.
2. While there's an abundance of kids' activities, most of them come with a fee.
3. Since the kids' club was newly renovated, the smell was quite strong, making my eyes and throat uncomfortable.
Overall, we were still very satisfied. I imagine it would be even more atmospheric to visit in winter for the hot springs, though I expect it would be extremely crowded.
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Price per night from:BRL 1,052
Posted on Jan 4, 2026
7793****
It was freezing outside in winter, but super warm inside – I felt like I could wear a T-shirt, the air conditioning was excellent. The service was generally great. My child threw a beanbag up onto the ceiling, which was about three or four meters high, and the hotel staff even managed to get it down for us. I'm very grateful for that. I deducted 0.5 points for service because the front desk staff seemed clueless; when I asked where to feed the alpacas, they said they didn't know and that it was handled by the hot springs area, implying it wasn't under their management. They mentioned the hot springs and entertainment were outsourced. However, we found the alpacas just a short distance outside the hotel lobby entrance, along with geese, ducks, and chickens. There were three large and two small alpacas, and they were adorable. Do bring them some carrots and greens; they looked quite hungry. For breakfast, go early, before 8 AM, as it's very abundant. If you go later, you'll miss out on the delicious cream cakes. Dinner was a buffet due to New Year's, and the seafood was quite fresh for the hotpot. The hot springs were a bit crowded, but the kids had a good time, mostly hitting each other with ocean balls. There weren't many indoor hot spring pools, making it a bit cramped. The temperatures were all high, but it was very clean. They said there were outdoor pools too, but we didn't go as it was too cold.
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Price per night from:BRL 434
Posted on Aug 27, 2026|Family Room – King & Single
Anonymous User
The room was clean and tidy, and the bedding was soft and comfortable, ensuring a great night's sleep. The front desk staff were warm and attentive, making the check-in process efficient and quick. The surrounding area offers convenient transportation, making it easy to dine out and get around. The overall environment is quiet and elegant, offering excellent value for money. I'll definitely choose this hotel again for my next trip, highly recommended!
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Price per night from:BRL 343
Posted on May 30, 2026
Chia Kuek Siong1. The friendly service attitude of the hotel staff was the first thing I appreciated most.
2. The architectural style of the hotel's courtyard (siheyuan) was a highlight I had to discover myself, rather than it being prominently advertised by the hotel. This was a bit of a shame, but I truly loved the traditional Beijing siheyuan feel.
3. The hotel is located in the most secluded corner of the Water Town area, offering a quiet and serene environment, which I really liked.
4. Although the hotel is quite a distance from the park entrance and the bustling Sun and Moon Island, the electric shuttle service provided by the park is excellent. This made it very convenient to return to the hotel to rest or to depart from the hotel to explore various scenic spots.
5. The breakfast was simple but offered a good variety, including vegetables and meat, both Chinese and Western options, three types of fruit, and American coffee from a bean-to-cup machine. Food items were replenished continuously, and the dining environment was comfortable and cozy.
6. The hotel is situated right next to the entrance of Simatai Great Wall, the park's main attraction, making it very convenient to return to the hotel after an evening tour.
7. It would be even better if hotel guests received more discounts for visiting attractions or dining at restaurants, especially if there were greater specials for dining at the hotel itself. This would definitely encourage more in-house guests to dine there.
8. A special thank you to the lady at the front desk for her incredibly thoughtful and detailed service on our check-out day. She helped us with our luggage and arranged for the shuttle to take us to the first parking lot. My wife and I were very touched by her warm service.
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Price per night from:BRL 356
Posted on Aug 23, 2026|2-bedroom Suite
Guest UserThe hotel boasts an elegant environment, making you feel like you have an entire mountain to yourself. Built into the hillside, the two-bedroom suite we booked this time was located mid-mountain. The hotel community has complete facilities, and the main entrance is fenced off with a gate, so the security is reassuring and makes you feel very safe.
The shuttle service uses Voyah commercial vans, which are super comfortable! The staff helped with our luggage, which was very thoughtful and attentive. It's about 10 kilometers from Badaling Great Wall, and Shuiguan Great Wall is nearby and not crowded. Juyongguan Great Wall is also conveniently located on the way to Beijing South Station, so we stopped by, making our trip even more rich and fulfilling.
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Price per night from:BRL 660
Posted on Dec 28, 2025|Family Friendly Suite
windyxpThe room is very spacious, and the bathroom area is quite large, perfect for a family. There's plenty of room for dining and playing together. The height of the chairs and tables is a bit mismatched; you sink in quite a bit when you sit down. The bunk beds were a hit with the kids. Plus, there's a private indoor hot spring in the room, which is free and quite nice. The hotel breakfast is pretty average, with the variety and taste on par with a 3-star hotel in the city center. The hot spring is connected to the hotel, and you can re-enter until noon the next day by registering your room number. However, you do need to exchange your entry wristband.
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Price per night from:BRL 371
Posted on Aug 22, 2026|Hyatt Regency Twin Room
Anonymous UserAfter booking the hotel, I saw a lot of negative reviews, which made me quite nervous. However, I found it to be pretty good in reality. The environment is beautiful and the air is pleasant, perfect for a relaxing 'lie-flat' vacation, so I ended up staying for three nights.
As a five-star hotel, the hardware facilities, room layout, and spatial design are all top-notch. The accompanying gym and pool are also excellent. The gym has water and towels, and a good range of equipment, so I'd give it a five-star rating.
The main complaint about breakfast seems to be the small restaurant, but I personally felt the food variety met expectations. The live cooking stations for noodles and wontons were quite tasty, and there were also specialty 'huoshao'. The omelet chef was very friendly, and there were several coffee machines, both capsule and regular. The hot dishes were indeed limited, only three or four, which is a clear drawback. Also, the small cakes common in other five-star hotels were missing. I'd give it a four-star rating, but it's certainly not bad.
The Chinese restaurant, however, offers poor value for money. It's expensive with limited variety, many dishes didn't inspire me to order, and the taste was just average. Overall, the dining is a relative weakness. The Jing A beer at the lobby bar wasn't expensive, though. There are many takeaway options, but the robot delivery was a bit slow.
The housekeeping staff were very diligent, providing plenty of water and amenities. I was just a little surprised that after excitedly bringing my own tea, there were no tea sets. It was also a bit inconvenient that there were no toiletries by the bathtub.
The front desk staff were also fine. The World Horticultural Exposition is right outside, and the complimentary hot spring tickets made it an excellent value. I hope they continue to operate well, and I would stay here again if I have the chance.
Oh, and the entrance and exit to the underground parking lot are a bit small, so be careful when passing other cars.
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Price per night from:BRL 388
Posted on May 6, 2026
Black Libertine
Pros:
1. The hotel is conveniently located near the entrance to Simatai Great Wall. It's easy to access the Wall for hiking, and you can also enjoy views of it from the second floor of the room. The Wall is visible in the distance from the window, making it a secluded retreat away from the hustle and bustle.
2. The hotel offers excellent service. Housekeeping is prompt, and the staff are attentive and welcoming.
3. The duplex suite A is very spacious, perfect for families with elderly members and children. Kids, especially, will love rolling and crawling on the tatami mat.
4. Slippers and bath towels are replaced daily, and complimentary fruit is provided every day.
5. After checking out, I left my headphones in the room. The hotel proactively contacted me and arranged for them to be couriered to me, which I truly appreciate.
Cons:
1. The room is very inconvenient for elderly guests with mobility issues. The main bed is on the second floor, making it difficult for them to go up and down. The first floor has a tatami mat, which makes it hard for elderly guests to get up and lie down. If they need to get up at night, they would definitely need assistance.
2. While the room is large, whether the Japanese wabi-sabi style truly suits Chinese guests, especially for a hotel charging 5,000 yuan per night, is a question that needs consideration. The wabi-sabi aesthetic often translates to very sparse furnishings: no comfortable sofas, no bedside tables, no bedside lamps, and certainly no central control panel for all lights and appliances. The tatami mat essentially means sleeping on the floor with a low table, making it very inconvenient and challenging to get up, sit down, or place and retrieve items, which clashes with Chinese living habits.
3. The private hot spring bath in the room only has one switch for hot water, making it impossible to adjust the temperature. Its size is also awkward; it's fine for one person, but feels cramped for two. For a room type designed for six people, such a small bath is quite inconvenient. Furthermore, the inner wall of the bath is made of solid wood, raising concerns about hygiene.
4. The smart toilet was broken and remained unrepaired even after reporting it.
5. The two bedrooms on the second floor, designed to accommodate at least four people, share a single small bathroom, which is a very impractical design.
Additionally, the entire Gubei Water Town is not suitable for elderly visitors with mobility issues, especially those in wheelchairs. The flagstone paths are very uneven, and there are many steps, which would make a wheelchair ride extremely bumpy and uncomfortable.
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Price per night from:BRL 1,178
Posted on Aug 30, 2026|Jungle Exploration Tree House With Slide
ivytukSummary: Our two-and-a-half-year-old absolutely loved it here, and the adults were comfortable too. We'll definitely be back.
Room: The treehouse slide room was a huge hit with our little one. As soon as we entered, they were climbing up and sliding down non-stop, burning off so much energy! When it was time to check out, they kept asking to stay another night.
Dining: The Chinese restaurant is recommended; the food was good, and the prices were quite reasonable for a five-star hotel. The buffet restaurant on weekend mornings was very crowded, requiring a wait. It would be great if they could address the capacity issue during peak hours.
Hot Springs: The Tang Le Palace hot spring complex has many pools of various sizes, and they were quite clean. Both our child and we had a great time soaking and playing. We went on a weekend, and while it was busy, it didn't feel uncomfortably crowded, unlike some other hot springs that feel like a 'dumpling bath'.
Service: All the staff were very enthusiastic. A special thanks to Sarah for her considerate and attentive follow-up throughout our stay, and for genuinely helping us resolve issues.
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Price per night from:BRL 535
Posted on May 29, 2026
Guest UserThe hotel's location is absolutely fantastic! You can reach the foot of the Great Wall in just two minutes. The room was super clean, and the bed was incredibly comfortable. My in-laws, who were traveling with me, loved just relaxing in the armchair by the window, breathing in the fresh air, so much so that they said there was no need to even climb the Great Wall – just staying at the hotel was a treat in itself. There's also an adorable tabby cat at the hotel that loves getting belly rubs. Dining was convenient too; Yanxi Fishing Village is right in the courtyard, and the food portions were generous. After we came back from the Great Wall, we rested at the hotel, and the staff even thoughtfully brought us afternoon tea. It was such a warm gesture and really helped to wash away the fatigue from climbing the Wall. The scenery at Mutianyu is just beautiful! We'll definitely be back, and when we return, we'll stay here again and come to pet your cat once more!
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Price per night from:BRL 380