The Sofia Balkan Palace is an ideal spot for travelers wanting to discover the city. The Sofia Balkan Palace is an ideal choice for travelers who want to take in the sights and sounds of Sofia. Traveling to the hotel is easy with Sofia Station located approximately 2km away and Sofia Airport roughly 10km away. Being just minutes away from Serdika Metro Station allows guests to explore the city with ease. With Sofia Church of St. George, Nikolay Binev Youth Theater and The Wellness all within a short distance, there is no shortage of things to do in the area. In their spare time, guests can explore the hotel's surroundings. This Sofia hotel features parking on site. Guests tell us the location of this hotel is fantastic. For guests traveling on business, this hotel is consistently one of the most popular choices.
"Having stayed in many 5 star hotels across the world, I had high hopes for the Sofia Balkan Palace, that unfortunately were only partially met.
First let’s cover the good points! It feels historic without being old, and you feel like you’re really in Sofia. The best thing about the property is easily the location; it’s close to all the main tourist attractions, and there are good transport links right by the hotel, as well as access to some fantastic restaurants, coffee shops, and stores.
The hotel rooms are modern and relatively clean, with the usual amenities. However, I was disappointed that housekeeping kept forgetting to replenish the complimentary daily water, as well as pay attention to the ‘Do Not Disturb’ light that I had selected for my room on a few days during my visit. I would say that one of the downsides is the customer service; although staff aren’t rude, I wouldn’t say they’re polite or overly helpful.
The hotel has average soundproofing, and I was far too aware of the music outside, my neighbouring guests talking or listening to music in their rooms, as well as guests in the hallway (which is in part due to the layout of my room, which did not have an additional door between the bedroom and front door into the room). The noise outside does lessen and stop by about 11:00 PM, and sometimes by 10:00 PM (depending on the day).
Overall, I’d still say it’s a good choice for your stay in Sofia. Especially if your priority is staying in a historical boutique hotel in a good location."